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"Tiny little room and a squeeze for the shower but fine for just me on my own. Only complaint is the lift was out of order and I was on the 4th floor, ... " More

By a verified traveller on Wed 26 Jul 2023

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Superior Double Back Facing

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Front Facing

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Back Facing

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Single Back Facing

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Triple Front Facing

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Front Facing

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us they can't get enough of Dreamtel London Kensington's great location. During your stay, you're just a quick walk from Cromwell Road. Free WiFi in public areas and breakfast (surcharge) are available.

  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Kensington High Street and Natural History Museum

Dreamtel London Kensington ratings based on 35 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dreamtel London Kensington

Everyone (5) Couples (14) Business (1) Family (5) Other (4) Friends (5)
4 out of 5
Tiny little room and a squeeze for the shower but fine for just me on my own. Only complaint is the lift was out of order and I was on the 4th floor, so the legs are feeling it today

Posted by on 26 Jul 2023

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Comment from Hotel Management

17 Sep 2023 by Aldevron Alexander

Dear Guest,We are Very sorry to hear that your stay did not meet your expectations. We will try our best to fix all the shortcomings of our hotel.Regards.Front Desk Team

4 out of 5

Hotel that is very close to Earl's Court station

Pros: Clean room and helpful staff.
Cons: Wallpaper in the room needs a bit refreshing. I stayed in single room and it had obnoxiously loud fan in the bathroom, but otherwise pretty good room.
The hotel has a very good location - is very close to Earl's Court station - which was perfect for me. The only downside is that train tracks go past the hotel and if your room is on that side, it is a bit noisy. But if you are a hard sleeper it's fine. I was not bothered at all.

Posted by , from Sweden on 18 Mar 2018

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Comment from Hotel Management

29 Apr 2018 by Front Desk Team

Thank you for your review. Guest comfort is important for us so we are looking into the matters which you have highlighted. We look forward to welcoming your return in the future.

5 out of 5

Well presented hotel close to tube station

I was very impressed with this hotel, from the time I checked in to the checking out. A porter kindly took my bag and showed me to my room on a late arrival at night the cooked breakfast was well presented with a goof variety of choices , well heated and tasty. The waitron only too eager to serve me a decaffinated filter coffee especially made. The room was neatly laid out, room temperature and the bed very comfortable. The bathroom and shower cleanliness to a high standard. Only down side was the noise from the trains at night but no fault of the hotel. great Location to access London and all the sights.

Posted by , from North East Lincolnshire on 24 Nov 2017

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2 out of 5

Below average hotel..

Really not what we were expecting from the photos! The bedside lamp nearly caught fire from all the dust that was still on it. There was nothing when booking that advised how loud the trains would be through the night. There was one friendly woman on the reception team when we asked for the lamp to be changed and the gentleman that checked us out was also very nice, however the rest of staff were very disinterested. Advantage was how close to the tube station this hotel is although I wouldn't stay here again.

Posted by on 27 Jan 2017

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3 out of 5

Not as expected

Staff were lovely however the hotel standard was not as expected. Decor was nothing like the photos, rooms were cramped with ill-fitting furniture and Strange lighting system with the switches! Bulbs missing in a lot. First room was not great at all but we were changed immediately when complained. It just felt a little miserable in the rooms to be honest! We won't be returning to this hotel.

Posted by on 8 Sep 2015

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3 out of 5

Pros & cons

The location of the hotel is very good, only a few minutes walk from Earl's Court underground station. The room was clean in general, although you could find some dirty spots if you looked more closely (I also found some hairs inside two of the towels). The staff was helpful overall, except to one lady at the reception that was a bit curt and also deliberately sent me 3 stops away from my destination when asked for directions. Lastly, wifi is available only at the reception.

Posted by on 24 Apr 2015

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3 out of 5

Petit

Very clean and staff very efficient. The only minus was the extraordinarily small rooms. I still don't understand why they took £30 payment on check in, as there is no bar and you don't get it back for 3 days??? Tip- If booking it ask for a room at the front.

Posted by on 15 Mar 2014

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4 out of 5

Good Location, Good Price

It is an excellent value for your money: the hotel is locacted in a very nice neighbourhood, very close to the underground station that connects to the main touristic lines (such as Picadilly). The hotel room had been renovated - altough it is impressivelly small, the bathroom is new, and the room has a flat tv and nice lining bed and towels. I would stay again.

Posted by on 1 Oct 2013

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3 out of 5

Small but well thought out accommodation

We stayed for one night - the room was very small but it was more than adequate for our needs - great location for the tube - we would return for another short break in London.

Posted by on 9 Aug 2013

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1 out of 5

Not the best

Fine location but very small rooms, tired decor and not very clean. Our first room had a plumbing problem so smelt awful however staff managed to move us relatively soon. Rooms are very small and very simple. Not the cleanest but Fine for a simple 1 night stay if you're not looking for any luxuries

Posted by on 6 Aug 2013

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About the Dreamtel London Kensington

Location 32-36 Hogarth Road, London, England SW5 0PU

Property Features

Dreamtel London Kensington offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. This London hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Transport

  • Train station: West Brompton Station (1.2 km / 0.8 mi)
  • Metro station: Earl's Court Station (0.3 km / 0.2 mi)

Room Amenities

Dreamtel London Kensington offers 65 accommodations with coffee/tea makers and complimentary slippers. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Visual alarms in hallways

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Premier
  • London Premier Hotel
  • London Premier Hotel Kensington
  • Dreamtel London Kensington Hotel
  • Dreamtel London Hotel
  • Kensington Townhouse Hotel London
  • Kensington Townhouse London Hotel London
  • London Kensington Townhouse Hotel
  • London Premier Kensington England
  • Dreamtel London
  • Dreamtel London Kensington Hotel
  • Dreamtel London Kensington London
  • Dreamtel London Kensington Hotel London

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.