Hotel with a 24-hour front desk, steps from Natural History Museum
This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Housekeeping is available on request.
Gainsborough Hotel offers 54 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.
Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the sightseeing around Gainsborough Hotel. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services.
Free WiFi
Full breakfast served daily for a fee
Services include a concierge, tour or ticket assistance and luggage storage
Guests have good things to say about the accommodation for the cleanliness and overall comfort
Steps from Natural History Museum and 15 minutes on foot from Hyde Park
Gainsborough Hotel offers its guests tour/ticket assistance and concierge services. Public spaces have free WiFi.
This 3.5-star London hotel is smoke free.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (on request)
Tour and ticket assistance
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
42-inch flat-screen TV
More
Desk
Heating
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 15.95 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property is also known as
Gainsborough Hotel Hotel
Gainsborough Hotel London
Gainsborough Hotel Hotel London
Gainsborough Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 452 out of 926 reviews" "
10 - Excellent
452
Rating 8 - Good. 301 out of 926 reviews" "
8 - Good
301
Rating 6 - Okay. 109 out of 926 reviews" "
6 - Okay
109
Rating 4 - Poor. 39 out of 926 reviews" "
4 - Poor
39
Rating 2 - Terrible. 25 out of 926 reviews" "
2 - Terrible
25
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Merry
22 Oct 2024
Liked: Staff & service
Merry
Stayed 2 nights in Oct 2024
8/10 Good
Jane
Travelled with partner
21 Oct 2024
Liked: Cleanliness, staff & service
We enjoyed our stay at the Gainsborough. Our room was lovely and quite spacious. The breakfasts were excellent (across the road in the sister hotel). The only 2 negatives were the very limited availability of evening meals mid-week. However, the French Institute next door had a wonderful bistro. We should have gone there instead of trying the evening food at the hotel. And the other negative was the incredibly tiny en-suite shower room.
Location is excellent: on a quiet side street in Kensington with lots of bakeries and south Kensington tube station 5 minute walk. We stayed in a basement room of which I think the hotel has 3 or 4 and it smelled and looked a bit moldy and carpet was not clean or had been burned. Staff was really friendly and helpful.
Very clean and well kept easy stopover spot. Had a one night layover in London and the place had easy access to the Natural History museum and Victoria and Albert museum.
I took a single room to overnight. Facilities and decor mostly good but heading to refurb time. Shower was a bit tight - I'm a medium build guy, not much room for arms. Staff were split between functional and happy. I wasn't quite as ecstatic with the breakfast as some folks have been - eggs and ham and cheese and tomatoes were good and fresh but pastries fairly low end, couldn't find any muesli and the single portion Cheerios I opened were just within use by but already stale. Coffee was good. Another uptick is the midday checkout as standard. Things were quiet for the centre of town (at the back - except the stompers above me).
Russell
Stayed 1 night in Oct 2024
4/10 Poor
Nigel
15 Oct 2024
Disliked: Property conditions & facilities
Size of the bed and shower and bathroom were extremely small and not comfortable to stay at
Hotel easy to acces from south kensington and walkable to royal albert hall. Hotel staff were welcoming and the room was very clean and modern. Resonable price for central london. However, I would not choose a budget room again as it was on lower floors with no windows. Overal a very pleasent stay.
Lovely hotel, however had some issues with the lights and the location of the room as we were given a room in the lower ground, we could hear a lot of noise from outside.
Verified traveller
Stayed 1 night in Oct 2024
4/10 Poor
Ian
13 Oct 2024
Liked: Cleanliness, staff & service
It was ok but I am disabled am there is no access facility if you have wheelchair or scooter
Ian
Stayed 1 night in Oct 2024
10/10 Excellent
Zachary
12 Oct 2024
Zachary
Stayed 6 nights in Oct 2024
4/10 Poor
RO
Travelled with partner
11 Oct 2024
Disliked: Property conditions & facilities
We have booked a budget room , which was below ground level and were upgraded to a standard room. Well, the Travel Lodge would have been better than the standard room at £175 per night. The only window in the room had a huge air-con covering all of it. The room itself was basic, but the bathroom was so tiny that you had to close the door to be able to move from the sink ( toy-size sink!) to the toilet! The location though was really good.
The room was very bare, and musty. There was a damp smell. As I checked out I noticed damp and mould in an alcove that housed the wardrobe.
I could not recommend.
All good and clean. Great breakfast in the sister hotel opposite. Perfect for Royal Albert Hall and Natural History Museum
Roger
Stayed 1 night in Oct 2024
2/10 Terrible
Nadiyah, El Dorado
9 Oct 2024
Nadiyah
Stayed 1 night in Sep 2024
8/10 Good
Verified traveller
8 Oct 2024
Liked: Staff & service, room comfort
Nice place near all the sites in Kensington
Nice small hotel in an excellent location. Quick walk to the tube, park, museums and shopping. Comfortable room and bed. Friendly welcome and service. Bathroom was modern and plenty of hot water, but there was some mould that needs to be dealt with before it gets worse. Room cleaned daily and lots of complementary items replenished (water, coffee, biscuits, real milk for your coffee), which was a nice touch. Overall would recommend.