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4 Sep 2024 by front desk team
Dear Guest, We were delighted to have you choose Generator London for your recent stay in London. It was truly a pleasure to serve you. We greatly appreciate your business and value your candid feedback. Your comments have been shared with our team, as they are invaluable in our efforts to consistently deliver exceptional service to guests like you. Thank you once again for staying with us. We look forward to welcoming you back in the future. Warm regards,
10 Aug 2021 by Generator London
Hello, We are disappointed by your experience, unfortunately you made your review anonymously so we are unable to investigate and check the room you stayed in and staff working. Every guest has clean bedding on their bed upon arrival and are welcome to exchange this at anytime from our reception. Our reception is available 24hours, we invite guests to discuss any issues with us so they can be addressed straight away.
28 Sep 2022 by Aqib
Hi Dimic, thank you for your review. We apologise for the fact your stay fell short of your expectations and that a reason for this was that your room did not match the photos on line. However these photos are of select rooms and the rooms are subject to vary. We will bear this in mind going forward and take actions to avoid such misunderstandings in future. Thank you
6 Nov 2019 by Front desk
Hello, That's a pretty sweet 4 out of 5! We will take it! Generator London
12 Oct 2019 by ca
Hello there, Thank you for taking the time to leave us a review. 😀 Kind regards, Generator Team
11 Oct 2019 by Generator London
Hi There Thank you for taking the time to review your stay, we are so happy to hear that you enjoyed your time here, we cant wait to have you back
8 Oct 2019 by ca
Hello there, That's a pretty sweet 4 out of 5! We will take it! We hope to see you soon! Kind regards, Generator Team
11 Sep 2019 by Laura
Hi there, Thank you for sharing your comments with us. Your feedback is extremely valuable to us as it helps us improve our standards everyday. We are currently in the process of refurbishing our rooms and common areas, next time you're in the city we would love it if you came back and let us know what you think. Regards, Generator Team
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A nightclub, a vending machine, and an arcade/games room are also featured at Generator London. Smoking is allowed in designated areas at this London hostel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Generator London offers 214 accommodations. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast and dinner.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
