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Heeton Concept Hotel - Luma Hammersmith

3.0 star property

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Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room | In-room safe, blackout curtains, soundproofing, iron/ironing board
Standard Double Room (Light) | City view
Reception
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    ‪10 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪3 min drive‬
  • Kensington High Street
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Superior Double Room (Luma)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room (Luma)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed with Sofa bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Double or Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Luma Twin Room

Luma Twin Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Luma Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Light)

Standard Double Room (Light) | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Double Room (Light)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Novotel London West

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1018)
The price is CHF 123
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Novotel London West

About this property

Heeton Concept Hotel - Luma Hammersmith

Victorian hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the great public transport around Heeton Concept Hotel - Luma Hammersmith. During your stay, you're just a quick walk from Eventim Apollo. Features include free WiFi in public areas, plus a bar and laundry facilities.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • 10 minutes by foot from Eventim Apollo and a 3-minute drive from Olympia Conference and Exhibition Centre
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith.

This Victorian London hotel is smoke free.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (132 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice neighborhood, lots of dining options around. Close to train stations.
Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Super clean
Perfect location. Super clean, staff were really friendly, very quick checkin. We went to a show at the Apollo and could not fault this hotel for location for the show and for amazing local restaurants. Will 100% recommend and hope to stay again!
Stayed 1 night in Nov 2024

6/10 Okay

Augusto Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is quite nice, however during our entire 3 night stay the only elevator was out of service. Meaning we had to go up the stairs to our room on the 4th floor
Stayed 3 nights in Nov 2024

8/10 Good

Domenica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff. Very welcoming and accomodating throughout our stay. The room was big and clean. The tube was only 5mins away, very convenient. There's also shops/pub across the road to grab some food. Lovely hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Murray

Liked: Cleanliness
A great place to stay when in London on business.
Stayed 1 night in Nov 2024

6/10 Okay

Warren

Business traveller
Liked: Staff & service, room comfort
Damaged lift - may be long term issue
OK business hotel; little tired decorations wide. Big issue was lack of a lift which is out of order...looks to be a long term problem and whilst 4 floors is manageable it did make me think twice about going out!
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay in a super location. Close to bars and restaurants. Lovely staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable stay
Location is great, close to a tube station and with lots of amenities close by. Friendly staff, comfortable room (with a quirky design) and nice hot shower. Minor disadvantage is no breakfast offered but plenty of options close by. During my stay lift became out of order on day 2 and remained out of service for the remaining 2 days
Stayed 4 nights in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful. Unauthorised charges appeared after stay. Would advise people to stay elsewhere. Refused to refund the double charges.
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unauthorised charges
Awful. Unauthorised charges appeared after stay. Would advise people to stay elsewhere. Refused to refund the double charges.
Stayed 6 nights in Sep 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room only let down by the towels
Nice modern room with an unusual layout but it had everything we needed. The bed was comfortable, it was nice to be able to open the window to get fresh air and it was very quiet so had a great nights sleep. Only downside was no hand towels and smaller than average bath towels.
Stayed 1 night in Nov 2024

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Got a great last minute deal. We were in the basement room which was pleasant enough. The window opened which was useful as the room gets warm quickly. Front desk staff welcoming. Only slight issue was the bath towels, they're very small!
Stayed 1 night in Nov 2024

10/10 Excellent

YUDAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact, clean and comfortable hotel
Compact but clean and comfortable hotel only a few mins walk from Hammersmith tube, theatres and the Apollo. Slightly odd placement of the shower in a cupboard, but given the price all in quite acceptable.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with quality bedroom furniture
Stayed 1 night in Oct 2024

10/10 Excellent

Nataly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Mark

Stayed 2 nights in Oct 2024

6/10 Okay

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024