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Kingston Lodge Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kingston Lodge Hotel

Sports facility
Courtyard
Fireplace
Point of interest
Individually decorated, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
94 Kingston Hill, Kingston Upon Thames, England, KT2 7NP
  • Kingston Hospital
    7 min walk
  • Marymount International School London
    7 min walk
  • Richmond Park
    18 min walk
  • London (LHR-Heathrow)
    44 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Individually decorated, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Property amenity

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Individually decorated, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Individually decorated, desk, iron/ironing board, free WiFi

Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Kingston Lodge Hotel

Hotel with a conference centre, a quick walk to Kingston Hospital
This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, coffee/tea in a common area and 24-hour room service.
Kingston Lodge Hotel offers 67 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Kingston Lodge Hotel, you're just a quick walk from Kingston Hospital. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at The Atrium Brasserie, a brasserie with garden views
  • Full breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Kingston Hospital and Marymount International School London
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 50 square feet (5 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Kingston Lodge Hotel. For a fee, parking is available. A complete renovation of Kingston Lodge Hotel was completed in March 2018.

Smoking is allowed in designated areas at this Kingston Upon Thames hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Atrium Brasserie – Overlooking the garden, this brasserie serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.
Kingston Lounge Bar – This lobby lounge serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 1 per day)
  • Uncovered extended parking on site (GBP 1 per day)
  • RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: GBP 12 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kingston Lounge Bar
  • The Atrium Brasserie

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (50 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1800
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.00 for adults and from GBP 7.95 for children
  • Uncovered self-parking fee: GBP 1.00 per day
  • Uncovered extended parking fee: GBP 1.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brook Kingston
Brook Kingston Kingston Upon Thames
Brook Kingston Lodge Hotel
Brook Kingston Lodge Hotel Kingston Upon Thames
Kingston Brook
Kingston Lodge Hotel Hotel
Brook Kingston Lodge Hotel
Kingston Lodge Hotel Kingston Upon Thames
Kingston Lodge Hotel Hotel Kingston Upon Thames

Kingston Lodge Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 122 out of 454 reviews" "
Rating 8 - Good. 201 out of 454 reviews" "
Rating 6 - Okay. 75 out of 454 reviews" "
Rating 4 - Poor. 40 out of 454 reviews" "
Rating 2 - Terrible. 16 out of 454 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
after booking and paying up front, we arrived to find the hotel closed and like a building site, it should never have been advertised.
Stayed 1 night in Jan 2022

2/10 Terrible

elizabeth

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
Plenty of free parking & quiet location.
Stayed 4 nights in Nov 2020

4/10 Poor

MIchael

Liked: Room comfort
Hash browns were frozen and nobody apologised.milk in the room was out of date nobody apologised.No replenishment of coffee/milk in room after 1st night definitely not 4star
Stayed 2 nights in Sep 2020

6/10 Okay

John, London

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very helpful and were happy to deal with any queations. Rooms are tired and need a bit of updating. The bar and restaraunt were not open, although staff did provide non alcholic alternatives. Breakfast was a grab bag which was disapointing.
Stayed 4 nights in Aug 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The property was not clean. It was difficult to communicate with staff for any requests. The facilities are poor and old. The hand wash was replaced with hand cream. The price for the room is outrageous for the poor facilities and room appearance
Stayed 2 nights in Mar 2020

2/10 Terrible

Pamela

Travelled with group
Disliked: Property conditions & facilities, room comfort
Keep away from this hotel
Poor start from the begining, found out that the hotel was under new management. Although thd staff tried to help, they also did not know what was going on. The room decor was tired and old, damp in the corner and un exciting to say the least, so much that we left and never went back. I would not recomend this hotel to anyone. Sorry!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good size room, nice breakfast area. Staff were reasonably helpful after asking multiple times.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

4/10 Poor

Bryan

Business traveller
Disliked: Property conditions & facilities
Park in their Carpark at your own risk!
Vehicle had rear tailgate window smashed and a bag was stolen out of the boot overnight. No CCTV in their Carpark and if they actually had a night porter nothing was seen even with the vehicle parked close to the reception area. Disappointing experience to say the least.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
The property was just okay and very dated and in need of a facelift
Stayed 1 night in Feb 2020

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Constance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost and homely
From moment I arrive was treated as a valuable customer. Would not bypass this hotel when in area. Nothing is to much trouble. Will be back soon.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cozy hotel - we are regular visitors. The staff are very friendly and remember who you are.
Stayed 1 night in Jan 2020

10/10 Excellent

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, nice staff
Stayed 2 nights in Jan 2020

8/10 Good

Jeanie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Check-in issues
Hotel is fine but check-in was appalling, there was already one person waiting. When the one member of staff on duty arrived there were problems so my wait was very long. He then couldn't find my booking, blaming Hotels.Com, he kept saying it over and over despite me saying I must have used Hotels.com well over 300 times with absolutely no problems.... very odd, he gave me the room but made a real point of saying he was doing me a favour and the hotel would have to chase Hotels.Com for the payment....
Stayed 1 night in Jan 2020

10/10 Excellent

Constance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and homely
Staff polite and accommodating. Was woken up by noisy lad next door at 1.30, rang reception and it was dealt with at once. Cooked breakfast could have been warmer but I was one of the last to come down, so to be expected. Staying her again in 2 weeks. A nice safe place for a woman on her own.
Stayed 1 night in Jan 2020

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

David

Travelled with group
Disliked: Staff & service, property conditions & facilities
Kingston never stay there
This Hotel is like a poor old woman keeping up appearances staff friendly everywhere dusty drapes windows uncleaned at breakfast management has told staff to make themselves scarce I even had my breakfast table cleared before i had begun to eat. The owners are obviously focused on income only and they themselves instruct their staff and management to give zero help.to their guests as they themselves have total disrespect for those that stay. The building is great the owners are greedy money focused idiots.
Stayed 1 night in Jan 2020

8/10 Good

Thelma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Shlomo

Travelled with family
Disliked: Staff & service, room comfort
Nothing about this place is 4 star!
Two words - fawlty towers! We book two rooms and confirmed in advance that they would be interconnecting but arrived to find they were not. No apology. We requested a cot and were given one folded and had to put it up ourselves. Were not given a sheet for it. Rooms were cold with no proper heating system. Eventually the gave us a free drink. Place is very old and the pictures on the website make it look like a different place!
Stayed 1 night in Dec 2019

2/10 Terrible

Pranav

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019