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Malmaison London

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison London

Reception
Signature Suite | In-room safe, desk, blackout curtains, iron/ironing board
Front of property
Cocktail bar
Club Room | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Barbican Arts Centre
    8 min walk
  • St. Paul's Cathedral
    12 min walk
  • Liverpool Street
    17 min walk
  • London (LCY-London City)
    36 min drive

Room options

View all photos for Cosy Room

Cosy Room | In-room safe, desk, blackout curtains, iron/ironing board

Cosy Room

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room

Club Room | In-room safe, desk, blackout curtains, iron/ironing board

Club Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout curtains, iron/ironing board

Signature Suite

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout curtains, iron/ironing board

Club Deluxe Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Malmaison London

Eco-certified London hotel in London City Centre with a 24-hour front desk
A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Malmaison London offers 97 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Malmaison London's great location gets high marks from our customers. During your stay, you're just a quick walk from Barbican Arts Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Chez Mal, a brasserie that serves French cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the overall condition of the property
  • 12 minutes by foot from St. Paul's Cathedral and a 3-minute drive from Liverpool Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 721 square feet (67 square metres) and includes conference space. The eco-certified Malmaison London also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Chez Mal – This brasserie specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mal Lounge – On-site cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal
  • Mal Lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Malmaison London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1003 reviews" "
Rating 8 - Good. 309 out of 1003 reviews" "
Rating 6 - Okay. 115 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Stayed 2 nights in Aug 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for easy access all around and very accommodating staff
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Stayed 2 nights in Jul 2024

10/10 Excellent

Doc Lesyeux's

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant hotel ideally situated for the. Barbican and extremely comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel, situated in a quiet area of London in the business centre. We took advantage of the room upgrade, which was beautiful. Easy walking to reach most of the key attractions close to the river. Would definitely stay here again, very impressed. Easy access if you are using the tube, nice traditional English pub adjacent as well.
Stayed 1 night in Jul 2024

10/10 Excellent

M j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

6/10 Okay

Jill

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property had a lovely reception area and staff were really nice. The room was a little tired, there were a couple of marks on the sheets, the carpet stained and some of the furniture. The panel for the plugs came away from the wall a little when you unplugged your items which didn't seem terribly safe. Had to move rooms from the first room as not all rooms have a window..... for how much it was I would have thought a window would have been as standard even a tiny one! I have stayed in several other Malmaison's and they were significantly nicer so this doesn't reflect the brand fully.
Stayed 2 nights in Jul 2024

10/10 Excellent

Courtney

Stayed 1 night in Jul 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Yi Yang

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Leanne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Stayed 2 nights in Jul 2024

8/10 Good

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely leafy square and on Elizabeth Line.
Excellent response to something that needed attention in bathroom. Chap came up immediately and fixed it. Plus great location and v close to Elizabeth Line.
Stayed 2 nights in Jul 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service
The room was nice but the bathroom was small and the shower drain was clogged and did not drain well.
Stayed 4 nights in Jun 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short one night stay. Accessible and comfy
Stayed 1 night in Jun 2024

2/10 Terrible

Ahmad

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel location is good, but the hotel is missing essential facilities like the fridge in the room. The TV Chromecast was not working and was down for almost 24 hours. The AC was not good as well. I will not come again and I don’t recommend any one to visit them else they fix all issues
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Richard, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent quiet, park-like location.
Stayed 5 nights in Jun 2024

4/10 Poor

David

Stayed 1 night in Jun 2024

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy going , amazing and pleasant
Stayed 1 night in Jun 2024