Mentone Hotel

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mentone Hotel

Lobby sitting area
Children’s activities
Exterior
Garden
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
54-56 Cartwright Gardens, London, England, WC1H 9EL
  • Russell Square
    7 min walk
  • Lord John Russell
    1 min walk
  • Russell Square Underground Station
    5 min walk
  • London (LHR-Heathrow)
    56 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Family Room

  • 22 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

Courtyard Single Room En-Suite

  • Sleeps 1
  • 1 Single Bed

Small Double Room (Top Floor)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Small Double Room Lower Ground With Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Mentone Hotel

Hotel in London, near The British Museum
Along with tour/ticket assistance, this smoke-free hotel has a garden and a front desk safe. WiFi in public areas is free.
Mentone Hotel offers 43 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mentone Hotel. During your stay, you're just a quick walk from Russell Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes tennis courts
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from The British Museum and 6 minutes from Piccadilly Circus
As a guest of Mentone Hotel, you'll find tour/ticket assistance, a garden, and a front desk safe. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:00 AM and at the weekend from 8:00 AM to 9:30 AM.

Languages

Arabic, Czech, English, French, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 12 per person

Things to do

  • Tennis

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual fire alarm

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Government-issued photo identification and a credit card or debit card is required at check-in.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Mentone
Mentone Hotel
Mentone Hotel London
Mentone London
Mentone Hotel London, England
Mentone Hotel Hotel
Mentone Hotel London
Mentone Hotel Hotel London

Mentone Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 259 out of 1000 reviews" "
Rating 8 - Good. 454 out of 1000 reviews" "
Rating 6 - Okay. 182 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Emma

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
A great little hotel. Great breakfast, very clean rooms and friendly staff. Only downside was very hot inside rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

CHRISTOS

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, walkable, near main transportation, staff was helpful. Facilities are clean
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Jennifer

Great location, near Kings Cross and Russell Square. Clean, nice and quiet. A pleasant stay.
Stayed 3 nights in Sep 2024

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, staff & service
Great base for a couple of nights within walking distance of Kings Cross. Twin room was very small but ok for a short stay. On a quiet crescent, no traffic noise at all. Staff friendly and efficient. The area had lots of nice cafes and restaurants and a good vibe. We didn’t have breakfast in the hotel as there were plenty places close by.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location next to Euston, King cross and St Pancras station. I had a single room, which was lovely. Staff on arrival was very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very pretty. I didn't like that there's no elevator on site, but staff help me carry my heavy luggage on the top floor which was very nice so 5 star there. No aircon but I just opened the window and that was ok. Place is quiet too. Breakfast was great!
Stayed 1 night in Aug 2024

8/10 Good

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service
In my opinion the beds are too small for two adults. All the rest for me it’s perfect Thank you
Stayed 5 nights in Aug 2024

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A five minute walk from St Pancras/ King's Cross to a beautiful arch of houses. Quiet with a small park outside the hotel. Pleasant staff. Nicely decorated. Only stayed one night and didn't have breakfast but would recommend and would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Sherrill

Liked: Cleanliness, property conditions & facilities
Gteat location
Stayed 2 nights in Aug 2024

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality stay for a family.
I stayed in this hotel two times. The first time I had a basement unit and the second time I had a top floor unit. The staff was very friendly and the location was good and close to the metro. The lack of ac made the basement musty and top floor hot. In the basement there are no bars or screens on the windows so we don’t feel 100% safe leaving it open overnight. Overall a good stay and would recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Nice friendly centrally located hotel at a reasonable price
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Amenities
We really loved this hotel. Nice location close to tube, pubs, and the international train station. The staff at the desk were so friendly and helpful. The breakfast is ok but super convenient and affordable for a larger family. Definitely recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed, great value
Good location and quite a lot nicer than similarly priced places I've stayed in the area
Stayed 1 night in Jul 2024

2/10 Terrible

Sam

Stayed 1 night in Jul 2024

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and clean I was on the very top floor - the stairs were very narrow and the lighting was poor. The room was beautiful.
Stayed 1 night in Jul 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
To hot for summer !
Positives, Good location for Kings cross and central London, Breakfast was great and lots of choices, Friendly staff. Negatives, Dated furniture in room, broken and damaged window, lack of ventilation, Noisy bathroom extractor fan, Broken bathroom door handle, Shower curtain kept falling down, lack of oscillating fans in rooms when we arrived due to the high external temperatures but we did ask for one which was then provided but still not sufficient as heat was unbearable, Only 1x double socket in room for a small family to you and the USB ports were temperamental and did not charge phones etc overnight and had to use the 1x double socket to power the fan leaving only one socket !
Stayed 2 nights in Jul 2024

10/10 Excellent

Mami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my parents who are in late 70s and requested room without using too many stairs. They are very kind to give us nearest room from the reception and it was very clean and nice. Overall very good and comfortable stay. We could hear upstairs room noise and water sounds when they use bathroom, but those are normal to be in old building in the UK. Besides that good hotel and very convenient to both Kings cross and Euston station.
Stayed 2 nights in Jul 2024

4/10 Poor

Missy B

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. Great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jotaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

Xiao

Stayed 6 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet stay.
Stayed 4 nights in Jul 2024

4/10 Poor

MICHAEL

Travelled with partner
Disliked: Cleanliness, staff & service
We were given a key to our room, to open the door & find someone else in the room!! They had given us the wrong key!! Totally embarrassing! Went to reception & got the right key & room number. 10mins later, a knock on the door & reception had given a visitor the wrong room number again! Breakfast staff were rude - told us where to sit instead of asking!!
Stayed 1 night in Jul 2024