Merit Kensington Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Merit Kensington Hotel

Premium suite double/twin with a garden view | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Reception
Reception
Property entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
12, 16-18 & 24 Penywern Road, Earls Court, London, England, SW5 9SU
  • Cromwell Road
    7 min walk
  • Kensington High Street
    14 min walk
  • Natural History Museum
    17 min walk
  • London (LHR-Heathrow)
    31 min drive

Room options

Superior Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Classic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Budget Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Premium suite double/twin with a garden view

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Deluxe Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Budget Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Merit Kensington Hotel

Victorian London hotel in London City Centre with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff.
Merit Kensington Hotel offers 25 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The great public transport around Merit Kensington Hotel gets high marks from our customers. During your stay, you're just a quick walk from Cromwell Road. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Stamford Bridge Stadium and 5 minutes from Hyde Park
Merit Kensington Hotel offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Languages

Arabic, Bulgarian, English, French, Hindi, Italian, Portuguese, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 17 per person

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [16-18 Penywern Road, London SW5 9SU]
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The check-in location differs from the property location. To check in, guests will need to go to 16-18 Penywern Road, London SW5 9SU
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Merit Kensington Hotel Hotel
Merit Kensington Hotel London
Merit Kensington Hotel Hotel London

Merit Kensington Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 168 out of 338 reviews" "
Rating 8 - Good. 100 out of 338 reviews" "
Rating 6 - Okay. 34 out of 338 reviews" "
Rating 4 - Poor. 17 out of 338 reviews" "
Rating 2 - Terrible. 19 out of 338 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 3 nights in Aug 2024

8/10 Good

Yuka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Aug 2024

4/10 Poor

Kriss

Business traveller
Disliked: Cleanliness
Poor Hygiene
The bed was covered in someones or dogs hair, told the reception and all they said was we are sorry, didnt offer any kind of revolution and didnt really seemed bothered after showing pictures, easy stay not bad for location but that was the only plus
Stayed 1 night in Jul 2024

10/10 Excellent

Mary Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second year in a row staying at the Merit. We loved it so much, we came back. It's very well located and the staff is friendly and it's also very clean.
Stayed 6 nights in Jul 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful, clean, large rooms. Couldn’t have asked for better
Stayed 3 nights in Jul 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and large bedroom. Bathroom very small for 2 people. Breakfast very good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Greta

Business traveller
Not a four-star
Traveler beware - this hotel is next to a primary school, and my room shared a wall with the music room. Every weekday morning at 8am I was greeted by the "charming" plonking of a piano and 30 schoolchildren singing Disney songs at high volume. This is not the hotel's fault, but it IS something to be aware of when booking rooms. I would have requested a room change, but as I was in town for business, I was usually already awake by that hour anyway. What I do blame the hotel for was the thick smell of musty damp in the room - I had to buy a perfume spray at Boots just to mask the odor. Perhaps because there was no fan in the bathroom to vent the shower steam. Additionally, the shampoo and body wash bottles were low-quality mismatched brands clearly from the 80s. For a four-star hotel, I would expect better product, or at least product all from the same provider! Instead, it felt like they were just using up whatever ancient bottles of body wash they had on hand. Finally, the breakfast room is quite small, and though the staff crams you in there (often sharing your table with other guests), it is not adequate for the morning rush, so make sure to arrive early otherwise you may have to wait for a table to open up. Breakfast options were very basic, and often were not replenished speedily enough to keep up with the crowd. To me, this is in no way, shape, or form a four star hotel.
Stayed 5 nights in Mar 2024

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Stayed 1 night in Jun 2024

8/10 Good

Kwok

Travelled with family
Liked: Amenities
A bit mean on the check out time, hotel staff knocked our room door at 11:10 am while we prepared to leave the room for checking out. Hotel location is very good as it only takes 5 minutes walk from Earl’s Court Station.
Stayed 4 nights in Jun 2024

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kaylyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Very clean and luxurious! Would highly recommend!
Stayed 3 nights in May 2024

10/10 Excellent

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Douglas

Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel for an average London price
Decent hotel for an average London price. Full of international tourists, which is normal. Service was average. I can see why there are complaints around this. Reception seems a bit dirty and messy. Clean up behind the help desk. It gives a better first impression. But I had no major issues and a good nights sleep. Not bad.
Stayed 1 night in May 2024

10/10 Excellent

Graham

Stayed 2 nights in Apr 2024

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

6/10 Okay

Maria, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, nice property, comfortable beds and baths. When we were there the elevator was broken and we were on 3rd floor. It was a little taxing on my back and knees. The staff were friendly and helped with our bags.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- easy access to Tube and walking distance to shopping, groceries and dining. Beautifully maintained property, very clean
Stayed 2 nights in Mar 2024