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Novotel London Tower Bridge

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London Tower Bridge

Serves breakfast, lunch and dinner
Exterior
Serves breakfast, lunch and dinner
Sports facility
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
10 Pepys Street, London, England, EC3N 2NU
  • Financial District
    1 min walk
  • The Gherkin
    7 min walk
  • Tower of London
    8 min walk
  • London (LCY-London City)
    26 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property

Apex City of London Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (1683)
The price is CHF 168
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Apex City of London Hotel

About this property

Novotel London Tower Bridge

Hotel with a fitness centre, a short walk to Tower of London
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and a business centre. Housekeeping is available on request.
Novotel London Tower Bridge offers 203 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel London Tower Bridge. During your stay, you're just a quick walk from Tower of London. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Keepers Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Tower of London and Tower Bridge
  • Cats and dogs welcome for a fee
Novotel London Tower Bridge offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Novotel London Tower Bridge.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Keepers Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Keepers Bar Lounge – This bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Bar Lounge
  • Keepers Restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Tower Bridge Novotel
Novotel Hotel London Tower Bridge
Novotel London Tower Bridge
London Novotel
Novotel London Hotel Bridge
Novotel London Tower Bridge England
Novotel London Tower Bridge Hotel London
Novotel Tower Bridge
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge London
Novotel London Tower Bridge Hotel London

Novotel London Tower Bridge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1003 reviews" "
Rating 8 - Good. 331 out of 1003 reviews" "
Rating 6 - Okay. 54 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hennah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with lovely staff
Stayed 2 nights in Sep 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located, modern and clean.
Stayed 7 nights in Aug 2024

10/10 Excellent

Arif

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is located minutes from a tube stop - very convenient - and the staff are excellent. One reception staff, Jenna, was just brilliant - so helpful and cheery! Also, the rooms are nice and bright. We did have one issue. The shower did not drain properly. Moreover, the lip is rather low, the door did not close completely and the door hinges have holes that leak. In short water spills out. Mopping up after the first shower late at night after a long international flight was a pain. On following days, we ordered extra towels and backstopped the shower. All’s well that ends well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely place, with a good location
Stayed 5 nights in Aug 2024

10/10 Excellent

Robert F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Novotel, perfect location to Underground for everything.Comfortable bed, great shower and breakfast was plentiful and well staffed during the busy period
Stayed 4 nights in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Willem

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent.
Stayed 7 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Great propertt.
Stayed 6 nights in Aug 2024

8/10 Good

SREEVAMSY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel from across the Tower Hill tube station. Really good breakfast options.
Stayed 4 nights in Aug 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mo Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to circle line metro and southern railway station, very convenient to main attractions Quiet and safe
Stayed 4 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location a block from the London Underground (Tower Hill). The buffet breakfast was outstanding, with fresh bakery products regularly replenished. The front desk personnel were always courteous and there to assist. The room was very nice and well maintained throughout our stay. We would absolutely return.
Stayed 4 nights in Jul 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful staff
Stayed 3 nights in Aug 2024

6/10 Okay

Carrie

The front desk clerk was extremely rude to us, and the beds felt like boards. The location is great for London Tower and some good pubs.
Stayed 2 nights in Jul 2024

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming. Enjoyed drinking water refill stations by elevators.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed as went for a show, was lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, steps from Underground Tube station and to Tower of London - staff were friendly; Breakfast buffet was great - room was a bit small, though size was mentioned at time of booking - if anything, wish the single bed (we had a 3 occupancy room) was quite small
Stayed 5 nights in Jul 2024

10/10 Excellent

AHMED

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

LOWELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very compact. Small but efficient. But.
Stayed 7 nights in Jul 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a fantastic location
Excellent hotel which in a fantastic location. A few minutes away from nearest tube and only 5 minutes from the Tower of London and the River Thames. The hotel was clean, modern and comfotable. Credit also to the reception staff who were friendly, welcoming and attentive. We will be staying again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central city location and only steps to the subway
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to get to by train, and easy to navigate from during our stay. The location is excellent. The room was nice and clean, our bed was comfortable and the kids (6 &13) seemed comfortable on the sofa bed. Three minor things: The shower had frosted glass so the whole family could see the outline of whoever was in the shower. The water cooler on our floor wasn’t working so we had to fill our water bottle on a different floor than we were staying. And the view was of a messy rooftop. Not dealbreakers for us as everything else was lovely, including staff at the front desk.
Stayed 3 nights in Jun 2024

6/10 Okay

Ifeanyi

Travelled with family
Disliked: Staff & service
I recently stayed at your hotel during my 11-day trip to the UK, and unfortunately, my experience was marred by an issue at check-in. Due to the enforcement of certain policies, I was unexpectedly required to pay an additional 1,155 GBP for an extra room for four days to accommodate my 5-year-old daughter. While I did pay this amount, it was done reluctantly. I believe that Novotel, a brand I consistently choose for my travels regardless of the country, could implement more family-friendly policies that accommodate young children without imposing such significant additional costs. This experience has left a negative impression on what was meant to be a memorable family vacation.
Stayed 3 nights in Jul 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well located and modern hotel. Clean and reasonably well appointed.
Stayed 4 nights in Jul 2024