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4.3 out of 5

"Really well placed. Despite being right on the busy Euston Road the traffic noise wasn't intrusive and we are light sleepers. Massive bed, really help ... " More

By a verified traveller on Mon 27 Jan 2020

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Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Pullman London St Pancras's great location gets high marks from our customers. During your stay, you're just a quick walk from University College London. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy a bite to eat at Golden Arrow, a fine-dining restaurant that serves modern European cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from The British Museum and a few minutes from Camden Markets

Pullman London St Pancras ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman London St Pancras

Everyone (7) Couples (5) Family (2)
2 out of 5

Posted by on 21 Oct 2023

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5 out of 5

Posted by on 4 Aug 2023

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Comment from Hotel Management

6 Sep 2023 by Hotel Quality & Guest Experience Manager

Dear Joseph,Thank you for your great feedback! We look forward to welcoming you back soon.Kind regards,Sandra Lodeiro EsparisHotel Quality & Guest Experience Manager

5 out of 5

Posted by on 20 Jun 2023

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5 out of 5
Really well placed. Despite being right on the busy Euston Road the traffic noise wasn't intrusive and we are light sleepers. Massive bed, really helpful staff, good gym and sauna, and the deal we had was very good.

Posted by on 27 Jan 2020

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4 out of 5

Posted by on 15 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by The Team at Pullman

Thank you for your review. We look forward to welcoming you back to the Pullman in the future.

5 out of 5
Excellent large comfortable bed. Excellent modern shower. Proper blackout curtains. Good sound insulation. Very good value.

Posted by on 8 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Aurore WEBER - Guest Experience Manager

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I trust your next visit will be truly memorable. Warm regards,

5 out of 5

Posted by on 1 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by Aurore WEBER - Guest Experience Manager

Dear Guest, Thank you for your amazing review ! We look forward to welcoming you back to the Pullman London St Pancras ! See you soon,

5 out of 5
Bin sehr gerne im Pullmann und das schon seit einigen Jahren.

Posted by on 11 May 2024

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Comment from Hotel Management

15 May 2024 by Sandra Lodeiro Esparis

Dear LindaThank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. We very much appreciate your comments regarding your stay at Pullman London St Pancras and always glad to welcome you home.I am glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Sandra Lodeiro EsparisGuest Experience Manager

5 out of 5

Posted by on 9 Aug 2022

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2 out of 5
Umständlich ein Taxi zu bekommen. Kaum Service. Frühstück eine Lotterie. Im Badzimmer Fussnägel und Haare des letzen Gastes. Bei der Ankuft kaum Service. Late Check out aber gut und günstig. Suite war gross.

Posted by on 24 May 2022

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Property Features

Pullman London St Pancras offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 9741 square feet (905 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Pullman London St Pancras. This 4-star London hotel is smoke free.

  • 312 guestrooms or units
  • 16 levels
  • 9741 sq ft of conference space
  • 905 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London (QQK-King's Cross Train Station) (0.4 km / 0.3 mi)
  • Metro station: King's Cross & St. Pancras Underground Station (0.5 km / 0.3 mi)

Room Amenities

Pullman London St Pancras offers 312 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.

Golden Arrow – This fine-dining restaurant specialises in modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the health club or fitness facility without adult supervision.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25 for adults and from GBP 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London St Pancras Pullman
  • Pullman Hotel London St Pancras
  • Pullman London St Pancras
  • Accor London St Pancras
  • Novotel Euston
  • Pullman London St Pancras Hotel
  • Novotel London St Pancras Hotel London
  • Pullman London St Pancras England
  • Pullman St Pancras Hotel
  • Pullman St Pancras
  • Novotel London Euston
  • Pullman London St Pancras Hotel
  • Pullman London St Pancras London
  • Pullman London St Pancras Hotel London

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.