Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

4.0 star property
VIP Access

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December 2024
January 2025

Photo gallery for Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

Exterior
Exterior
Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby
Family Room | Bathroom | Shower, designer toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
97 Great Russell Street, London, England, WC1B 3LB
  • The British Museum
    3 min walk
  • Scoff & Banter Bloomsbury
    1 min walk
  • Tottenham Court Road Underground Station
    3 min walk
  • London (LHR-Heathrow)
    53 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Room (Redemption)

  • Sleeps 2
  • 1 King Bed

Room (Individual)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Room (Individual)

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Premium Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

Edwardian London hotel in London City Centre with a 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) offers 186 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Satellite televisions are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The breakfast at Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) gets high marks from our customers. During your stay, you're just a quick walk from The British Museum. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Scoff and Banter
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Trades Union Congress Building and The Cartoon Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 8 meeting rooms and limo/town car service are available.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth).

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Scoff and Banter – This restaurant specialises in British cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 17.50 per day); reservations required; discounts available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Scoff and Banter

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 per person
  • Nearby parking fee: GBP 17.50 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must contact this property in advance to reserve valet parking (surcharge).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Kenilworth Radisson Edwardian
Radisson Blu Edwardian Kenilworth
Radisson Blu Edwardian Kenilworth Hotel
Radisson Blu Edwardian Kenilworth Hotel London
Radisson Blu Edwardian Kenilworth London
Radisson Edwardian Blu Kenilworth
Radisson Edwardian Kenilworth
Radisson Edwardian Kenilworth Hotel
Radisson Blu Edwardian Kenilworth Hotel London, England
Radisson Blu Edwardian Kenilworth Hotel London England

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 448 out of 1003 reviews" "
Rating 8 - Good. 279 out of 1003 reviews" "
Rating 6 - Okay. 121 out of 1003 reviews" "
Rating 4 - Poor. 82 out of 1003 reviews" "
Rating 2 - Terrible. 73 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hot Water
The hotel's location was very convenient. The rooms were clean. If only the plumbing worked, we would give it a high rating. Alas, in a 7 day stay, we had hot water only on the last night. Also the water pressure in the bathroom sink started out weak and eventually weakened to zero. We were told a someone would come to look at it, but no one did, so we asked for a different room and were given one with proper running water in the sink. But no hot water. When we complained that a supposedly 4-star hotel ought to provide hot water, we were told they were working on it and promised we would get a 10% refund on what we paid. We don't believe that 10% is adequate and so far haven't gotten anything. As noted, other than the plumbing, everything was ok, but when you pay for a supposedly 4-star hotel, you expect hot water daily.
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I had a wonderful stay at the hotel. The staff were incredibly friendly, and the service was fab. The location is perfect, making it easy to explore the area. I’ve already recommended it to friends and family, and I would happily return myself.
Stayed 1 night in Sep 2024

2/10 Terrible

Allan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had an awful stay at not one but two Radisson Blu properties across the street from each other. The first, Kenilworth, had no hot water the first day we checked in after a full day of travel, so we took cold showers before dinner and theater. It was supposed to be fixed but the following morning, again no hot water, cold shower #2. That afternoon, still no hot water so we asked to be moved across the street. We moved to Tottenham Ct on the second floor, only to discover upon returning that there was no A/C on the entire floor. Mind you no mention from staff upon the change. So we packed up and moved again to the fourth floor where we were promised there would be hot water & A/C... well, it came on for a minute and then shut off with an error message. We had maintenance up to the room three times over the next two days and NEVER got A/C working. So we slept with the single shaft window open and our travel fan. NOT Comfortable. Finally, the bathroom, with no window, had a towel rack heater that no one seemed to be able to turn off, so yes, generating heat in a room without A/C. Oh yes, also the Do Not Disturb light on the door would not turn on... What did the staff do for us? ONLY after us complaining and asking multiple times??? One free breakfast and a round of drinks in the bar!!! Hmm, compensation for a miserable $1,200 three night stay??? I DON'T THINK SO. Never again Radisson...
Stayed 3 nights in Sep 2024

8/10 Good

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. Staff was professional and courteous. Room was clean and tidy. However, I did request 2 beds and there was only 1 in the room. Other than that, the stay was good.
Stayed 1 night in Aug 2024

4/10 Poor

Jay, Wayzata

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, good location , clean hotel
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walking distance to most of the attractions.
Stayed 3 nights in Aug 2024

8/10 Good

Kate

Travelled with group
Well situated hotel for the theatres
Reception clean large smelled nice and staff friendly and the a quick check in, the room while very dated was clean and had all the required amenities. The air con however was noisy and had to switch off as the room was cold- view from the hotel windows disgusting as it was an internal window not facing a street. Breakfast wasn’t good. While the room was lovely and there were a lot of staff to offer tea and coffee the breakfast on offer the bare minimum with only sloppy scrambled eggs Ed th er than boiled and poached . It was only as we were finishing breakfast I heard a different waiter tell the neighbouring table they could order eggs . Quite infuriating - also the bacon was streaky cheap and the hashbrowns greasy . So breakfast wasn’t worth the money as there is a restaurant outside the hotel that offers breakfast all day long for half the price .
Stayed 1 night in Sep 2024

8/10 Good

Alimohammad

Liked: Cleanliness, staff & service, property conditions & facilities
This is nice place for standing a while
Stayed 3 nights in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

ronnie

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is an over-priced central London hotel. I will never stay here again. The room was tiny - a big cupboard, there was no hot water for 3 days, the IT didn't work (for check in and out) and the staff seemed pretty over-whelmed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Nicola

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 1 night in Sep 2024

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Warren

Stayed 2 nights in Sep 2024

2/10 Terrible

Saurav

Stayed 2 nights in Aug 2024

4/10 Poor

Neil

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked two premium rooms and I am a hotels.com platinum member. One room had a bathroom so small that in order to sit on the toilet your feet were in the shower. The shower was tiny and no bath. Budget chains such as Travelodge and Premier Inn have far superior bathrooms No power points at the side of (or anywhere near)the bed so unable to use a CPAP machine Check in staff not interested, one guy chewing gum merely stated you have a king bed nothing more can be done No offer of a room change to a room that is representative of the photos showing a premium room never mind a room upgrade for platinum rewards status The manager was supposed to email me but no follow up which is not surprising given the front desk staff attitudes This hotel does not deserve to be in the Radisson Blu group given the serious shortcomings
Stayed 1 night in Sep 2024

4/10 Poor

Breana

Travelled with group
Liked: Cleanliness, property conditions & facilities
When we arrived the tv in our room wouldn’t turn. We asked the front desk staff 3 times if someone could look at it and they said they would send maintenance who ever showed. On our last night someone finally came to fix the tv. An alarm went off multiple times in our room that we couldn’t figure out where it came from but we had all the electronics turned off. The house keeping was also extremely loud first thing in the morning when cleaning neighboring rooms slamming doors. we were woken up around 7:30a and it continued until we checked out at 10:30am
Stayed 3 nights in Sep 2024

6/10 Okay

Natalie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Old fashoned
We were given the wrong room originally and then the room we had the air con was leaking, the hairdryer wasnt working and there was no phone in the room for us to call down and ask for another hair dryer
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Randi

Stayed 2 nights in Aug 2024

10/10 Excellent

R

Stayed 1 night in Sep 2024