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The Cavendish London

4.0 star property

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Photo gallery for The Cavendish London

Premium bedding, in-room safe, desk, blackout curtains
View from property
Premium bedding, in-room safe, desk, blackout curtains
Penthouse (King Suite) | Living area | 32-inch LCD TV with satellite channels, TV
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
81 Jermyn Street, St James's, London, England, SW1Y 6JF
  • Royal Academy of Arts
    ‪1 min walk‬
  • Bond Street
    ‪2 min walk‬
  • Piccadilly Circus
    ‪4 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Junior Suite (King)

Junior Suite (King) | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite (King)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Executive Room (King)

Executive Room (King) | Premium bedding, in-room safe, desk, blackout curtains

Executive Room (King)

  • 27 sq m
  • Bay view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Penthouse (King Suite)

Penthouse (King Suite) | Premium bedding, in-room safe, desk, blackout curtains

Penthouse (King Suite)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Cavendish London

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
The Cavendish London offers 230 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Cavendish London's great location gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at Mayfair Lounge and Grill, a fine-dining restaurant that serves British cuisine
  • English breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Royal Academy of Arts and 4 minutes on foot from Piccadilly Circus
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, 5 meeting rooms, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified The Cavendish London. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10:30 AM.
Mayfair Lounge and Grill – This fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (GBP 50 per night)

Food and drink

  • Daily English breakfast available 7 AM to 10:30 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mayfair Lounge and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night (for stays between 21 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25 per person
  • Valet parking fee: GBP 50 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cavendish Hotel
Cavendish Hotel London
Cavendish London
London Cavendish
Cavendish London Hotel
The Cavendish London Hotel London
The Cavendish Hotel London
The Cavendish London England
The Cavendish London Hotel
The Cavendish London London
The Cavendish London Hotel London

The Cavendish London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 855 out of 1393 reviews
Rating 8 - Good. 349 out of 1393 reviews
Rating 6 - Okay. 140 out of 1393 reviews
Rating 4 - Poor. 36 out of 1393 reviews
Rating 2 - Terrible. 13 out of 1393 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly and helpful reception staff however for a 4 star hotel this seemed dated, small rooms and breakfast wasn’t worth £25 pp. breakfast was cold, coffee awful and not as nice as other hotels we’ve stayed at before in the same area. The breakfast staff seemed new or just simply didn’t know how to operate. I would class this as cheap and cheerful if you get the hotel at a good price but it’s certainly NOT worthy of the full price being asked for at this hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Brendan

Liked: Cleanliness, staff & service
Disappointing experience
I have stayed at the Cavendish many times over the years and enjoy its great location and proximity to the major attractions in central London. This is despite its well known shortcomings in terms of noise and poor sound insulation both internal and external. Some of this is beyond the hotel’s direct control with two noisy nightclubs in the vicinity. On this occasion I was initially given a room directly behind the lifts which brought its own noise problem. In fairness I was moved to a better room.
Stayed 5 nights in Nov 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
The properties a little worn out, but it did have good coffee and tea in the room, the staff is super friendly but most of all it’s all about LOCATION LOCATION LOCATION. You’re a three minute walk from Piccadilly Circus, and Chinatown. You’re also on one of the best streets for shopping in London, and the hotel lobby is very beautiful. The shining star of this property is the wonderful staff, great customer service, so friendly and really accommodated me. I would stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Yoshiyuki, TORRANCE

Liked: Staff & service
Disliked: Property conditions & facilities
Although hotel staff were friendly and helpful, it was so inconvenient and disappointed that there is no elevator/lift access to the 15th floor where all of suites are located. Hotel staff helped us for bringing up our big and heavy baggages all right we had to bring them down by stairs to get on the elevator on 14th floor.
Stayed 2 nights in Nov 2024

6/10 Okay

Denise

Liked: Property conditions & facilities, room comfort
Very small room and bathroom .food left in fridge.
Stayed 2 nights in Nov 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location.
Fantastic location in London. Great food and attractions in every direction.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Antonio

Stayed 5 nights in Oct 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeehwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeehwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alison

Travelled with family
Liked: Staff & service
Perfect location, slightly tatty but fine
Stayed 2 nights in Nov 2024

8/10 Good

B D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sir Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at the Cavendish. The staff was warm and friendly. The room was always clean. Pall Mall is a fantastic area, and I would come back soon.
Stayed 9 nights in Oct 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas, New York

Stayed 2 nights in Oct 2024

10/10 Excellent

Panagiota

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are excellent and the location is a perfect base to explore London. The only down side is that even though it’s on a side street, the street noise can still be quite loud, especially when the pub down the street is closing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kerisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to popular areas of interest and the facilities were well maintained. The staff were pleasant and very helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here recently when we came to London to see Les Miserables. It was ideally located in a lovely area. It took us about 30 minutes to walk from Victoria Coach station, through St James's Park, and it was only a 10 minute walk to the theatre. There are lots of places to eat - some expensive, some more affordable - and it was a short walk to Piccadilly Circus and Trafalgar Square. Our room was spotlessly clean and very comfortable. The staff on reception were friendly and polite. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024