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The Dilly

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Dilly

Exterior
Pool
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily full breakfast (GBP 28 per person)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Air conditioning

Explore the area

Map
21 Piccadilly, London, England, W1J 0BH
  • Piccadilly Circus
    2 min walk
  • Piggy's
    1 min walk
  • Piccadilly Circus Underground Station
    2 min walk
  • London (LHR-Heathrow)
    45 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Balcony

The Cavendish London

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1347)
The price is CHF 244
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Cavendish London

About this property

The Dilly

Luxury London hotel in London City Centre with a health club
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. Housekeeping is available on request.
The Dilly offers 283 accommodations with minibars and a safe. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The sightseeing around The Dilly gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and racquetball/squash
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Piccadilly Circus and Piccadilly
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square metres) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
The Terrace On Piccadilly – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 28 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

The Dilly Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1006 reviews" "
Rating 8 - Good. 257 out of 1006 reviews" "
Rating 6 - Okay. 157 out of 1006 reviews" "
Rating 4 - Poor. 83 out of 1006 reviews" "
Rating 2 - Terrible. 60 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Kelly, Littleton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location to explore all of London
Stayed 3 nights in Sep 2024

8/10 Good

Christeena

Great location - near the thriving end of town. Transportation options aplenty. Staff were pleasant but mostly inattentive. Found room stuffy and aircon tricky to control the actual temperature. House keeping requests were dealt with well. All up a good hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
very "London" hotel with large rooms, very clean, friendly staff that was helpful in getting us taxis to get to places or pointed us in the right direction when walking around. Purchased their buffet breakfast which was very good.
Stayed 3 nights in Sep 2024

8/10 Good

dallen, kailua

Stayed 1 night in Aug 2024

8/10 Good

Zaheer

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Safety concerns
The service was OK. I called concierge for a bandaid 3 times and they did not deliver. I had to go to the front desk to get it. The gym was also just OK. Their weight room had a leak in the ceiling and it smelled like mold. Also, the security is not great. You need a key card to get in the building at night but I saw a lot of people just enter behind actual hotel guests and just roam the lobby. I definitely did not feel safe entering the building alone at night.
Stayed 3 nights in Aug 2024

4/10 Poor

Cassie

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jianlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the Dilly: the great location is the main reason we chose here, then the room is cozy with good bed and low noise! Also the breakfast and the indoor pool are the plus for us.
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Very spacious room. Small old bathroom. Very dark in the room, needs more lighting. We arrived early and had to wait 7hrs to check in with 2 small children who were exhausted. No attempt was made to get our room ready earlier. The scaffolding on the front of the building was a shame as well. Apart from that it was a very comfortable stay.
Stayed 4 nights in Sep 2024

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Rey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary customer service. Good value and comfort. Will definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor quality and no service
I ordered in room dining, food never came. Laundry they washed my white underwear with black socks in boiling water, socks shrunk, whites discoloured. And they did nothing to resolve the issue. Do not stay there.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tracey

Stayed 1 night in Aug 2024

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. My only note is the rooms do not reflect the communal areas.
Stayed 1 night in Aug 2024

4/10 Poor

Or

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Noises at all hours (when the doors close the whole building shakes) and hotel was not clean. Area is nice but I would not recommend staying here.
Stayed 5 nights in Aug 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing experience for a hotel
The service was horrible. Lost reservation when we arrived, couldn’t get anyone to EVER deliver anyone room (towels, ice, food, anything), room cleaning was always late and required calls. Rooms are very run down. No proper wardrobe or dresser for clothes.
Stayed 8 nights in Aug 2024

2/10 Terrible

David

Stayed 3 nights in Aug 2024

10/10 Excellent

Phoebe

Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Will never stay at the Dilly again. We booked multiple rooms, called to confirm multiple times, and then were told something different when we got there.
Stayed 1 night in Aug 2024