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The Dilly

5.0 star property

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Exterior
Pool
Exterior
Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Daily full breakfast (GBP 28 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
21 Piccadilly, London, England, W1J 0BH
  • Piccadilly Circus
    ‪2 min walk‬
  • Bond Street
    ‪3 min walk‬
  • Leicester Square
    ‪7 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Balcony

The Cavendish London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1386)
The price is CHF 240
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The Cavendish London

About this property

The Dilly

Luxury London hotel in London City Centre with a health club
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. Housekeeping is available on request.
The Dilly offers 283 accommodations with minibars and a safe. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The sightseeing around The Dilly gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and racquetball/squash
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Piccadilly Circus and Piccadilly
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square metres) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
The Terrace On Piccadilly – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 28 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

The Dilly Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 456 out of 1007 reviews
Rating 8 - Good. 255 out of 1007 reviews
Rating 6 - Okay. 155 out of 1007 reviews
Rating 4 - Poor. 84 out of 1007 reviews
Rating 2 - Terrible. 57 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fab city break
Location is amazing, in the centre of London, next to Piccadilly. Very quick check-in process. Room was very spacious. Nice toiletries from the White Company in the bathroom. Nespresso coffee machine and a kettle with teas and coffees. Staff was lovely and helpful. Bonus for us was the pool, great with the children!
Stayed 2 nights in Nov 2024

8/10 Good

joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms were not of 5 star quality
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good to get your head down and the breakfast was plentiful. However, the room was too hot.
Stayed 1 night in Nov 2024

8/10 Good

Terri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night desk staff was so helpful with helping us with our Uber. We really enjoyed our short but memorable stay here at The Dilly.

10/10 Excellent

Eleanor

Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Ignacio V

Stayed 3 nights in Oct 2024

6/10 Okay

Paul

Stayed 2 nights in Oct 2024

10/10 Excellent

Victor, Aveiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact that they have a great dance studio inside the hotel and it’s the main reason why I book the dilly hotel .
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

2/10 Terrible

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

8/10 Good

Barbara Van

Liked: Cleanliness, staff & service
Awesome location, rooms are a bit dated. Staff was incredibly helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jodi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not meet expectations.
I did not know the hotel façade was having repairs. This did not detract from the beautiful building and glamour I expected. The entrance to the hotel is lovely and ceiling is glorious, just needs a clean. Staff are wonderful and could not be any more helpful. Stepping out the lifts however was a huge anti-climax , the carpets are dated and worn. Especially the carpets leading to the Pool areas from reception. The Bathrooms by the Pool and conference facilities' are dirty and need a clean and service. Quite a let down from the expectations. My room bathroom was not the cleanest and the shower curtain was too short for the bath, thus flooding the floor. Nice location, but a disappointing venue.
Stayed 1 night in Oct 2024

10/10 Excellent

Chetna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, food, service and area around
Stayed 4 nights in Sep 2024

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When booking your room, if you can add on the breakfast, do it. It’s so worth it. The staff is as amazing in the restaurant. They were so kind and helpful. That staff is the reason why I would return!
Stayed 5 nights in Aug 2024

6/10 Okay

Keana

Travelled with family, Travelled with family and small children
Liked: Amenities
Rude and over pretentious for what you get. Nice size room though.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Stayed 1 night in Oct 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Nice hotel but the room was very basic and dark and very very hot. No air con at time if our visit. They brought a potable fan thing in but didn’t do much way too hot and not comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family
Awesome hotel and location. Friendly staff! Would definitely stay there again!
Stayed 4 nights in Oct 2024

8/10 Good

Rafael

Stayed 1 night in Jul 2024

6/10 Okay

Seema

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
The location is by far the best thing going for this property. Other than that, the cleanliness was well below par for a property of this price, the staff was not very responsive to needs and did not care, we had to change rooms due to hotel turning off AC and having the heat on, etc. The building itself is just dated. The fitness center is nice, the pool is good sized. Overall, it’s just not on par with similarly rated hotels. It did not meet expectations.
Stayed 7 nights in Sep 2024