Hux Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hux Hotel

Superior Suite, 2 Bedrooms, Kitchen | Private kitchen | Dishwasher, coffee/tea maker, cookware/dishes/utensils, kitchen islands
In-room dining
Signature Double | In-room safe, individually decorated, individually furnished, desk
Bar (on property)
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
9 Kensington High Street, London, England, W8 5NP
  • Kensington High Street
    1 min walk
  • Kensington Gardens
    1 min walk
  • Kensington Palace
    6 min walk
  • London (LHR-Heathrow)
    34 min drive

Room options

Signature Double

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Petite Double

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

The Huxy Suite

  • 72 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Superior Suite, 2 Bedrooms, Kitchen

  • 72 sq m
  • Park view
  • Sleeps 6
  • 2 Queen Beds

Superior Double

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hux Hotel

Hotel with a 24-hour front desk, steps from Kensington Gardens
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Hux Hotel offers 28 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks and kitchen islands. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hux Hotel. During your stay, you're just a quick walk from Kensington High Street. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Kensington Gardens and 6 minutes on foot from Kensington Palace
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. Hux Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services.

This 4-star London hotel is smoke free.

Hux Hotel has a restaurant on site.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday and Sunday.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of GBP 24.50
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • 6 steps to reach entrance
  • No lift

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen island

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Lift is available from Reception which is on the 1st floor.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: GBP 24.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Seraphine Garden
The Hux Hotel
The Nine Hotel
Hux Hotel Hotel
Hux Hotel London
Hux Hotel Hotel London
Seraphine London Kensington Garden Hotel

Hux Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 119 reviews" "
Rating 8 - Good. 26 out of 119 reviews" "
Rating 6 - Okay. 5 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 2 out of 119 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
While the room seemed on the small side it was well appointed, comfortable, and quiet. The location is close to Jensington High Street station and lots of shops and restaurants. We appreciated the in room coffee and tea that was restocked each day. The waterfall shower head was perfect after long days of sightseeing. Staff were brilliant! Very friendly and it was clear that customer service was top of mind at all times. Also enjoyed the eclectic décor and the cocktails at the bar were delicious.
Stayed 4 nights in Aug 2024

10/10 Excellent

SAMANTHA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 bedroom suite with our kids. It was perfect as there are tons of shops & restaurants around. I was comfortable that they were safe exploring on their own. There were also tons of amenities in the suite that allowed them to heat up food etc. It was set up like an airbnb, but with full service staff. Great property for what we needed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, lovely clean Hotel. A very short walking distance to tube, shops and restaurants. Great location. The room was well decorated and had good facilities. Comfortable bed, staff couldn't of been more helpful. Will definitely be returning.
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we really didn't like were all the 'stuffed' or plaster animals, including a giraffe! Not fun! Just childish. Spoils the look of the place.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recomended
Beautifully appointed space in a great location, very attentive staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Boutique Hotel
Beautifully designed hotel and fantastic service from the entire team. The small restaurant was spectacularly delicious- the ceviche was the best we’ve had outside of Lima. Great DJ vibes at night. Everything was top notch. The rooms are quite small so choose a larger room if you can.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 2br suite. O
Perfect spot in London and huge by UK standards.
Stayed 2 nights in Jul 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

GAVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Lovely hotel in an excellent location. Fabulous staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfy hotel
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Leaking sink & and extra fee
Charged unadvertised service fee of L63 at checkout; bathroom sink was leaking onto the floor so they told us just not to use it. The staff was nice, but I acceptable for $650/night to add on undisclosed fees and have a non-working sink.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly staff! Fun vibe at this hotel! Comfortable and clean, and the rooms are nice & quiet. Recommended!
Stayed 1 night in Jul 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Spot
Loved this hotel - perfectly placed and in a quiet part of Kensington. Close to the tube and everything else you'd want in London.
Stayed 6 nights in Jul 2024

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service
We loved the Hux! Fun decor in a great location.
Stayed 3 nights in Jul 2024

8/10 Good

Ailsa Joy

Stayed 2 nights in Jun 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Good stay but missing basic amenities like tissues , face cloth. Difficult to contact front desk since no phone in rooms, and waited 20 mins for the elevator, that never came
Stayed 5 nights in Jun 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Elicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly enjoyed our stay at The Hux. Service was impeccable and our suite had absolutely everything we needed plus it was gorgeous.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Small and friendly hotel, contemporary decor and helpful service , good location
Stayed 1 night in Jun 2024

10/10 Excellent

Llana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Napoleon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff was friendly and accommodating. Location was very convenient with lots of excellent dining and shopping options.
Stayed 5 nights in Jun 2024

8/10 Good

Simon

Stayed 1 night in Jun 2024

10/10 Excellent

Cathryn

Travelled with partner
Liked: Amenities
Absolutely lovely! Very friendly staff!
Stayed 2 nights in May 2024