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The International Hotel

3.5 star property

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Photo gallery for The International Hotel

Exterior
Lobby
Lobby lounge
Aerial view
Aerial view

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
Marsh Wall, London, England, E14 9SJ
  • One Canada Square
    ‪7 min walk‬
  • Museum of London Docklands
    ‪11 min walk‬
  • Cutty Sark
    ‪11 min drive‬
  • London (LCY-London City)
    ‪15 min drive‬

Room options

View all photos for Executive Twin Room

Individually decorated, individually furnished, desk, laptop workspace

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (without Window)

Standard Double Room (without Window) | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room (without Window)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Individually decorated, individually furnished, desk, laptop workspace

Suite

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (without Window)

Standard Twin Room (without Window) | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Point A Hotel - London, Canary Wharf

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.3 out of 5, Excellent, (1004)
The price is CHF 171
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Point A Hotel - London, Canary Wharf

About this property

The International Hotel

Hotel with 2 restaurants, near Thames River
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk. Housekeeping is available on request.
The International Hotel offers 601 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The International Hotel's good location gets good marks from our customers. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Regional cuisine while dining at Jennys
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and coffee/tea in a common area
  • Guests speak favourably about the location and the value of their stay
  • Just a 1-minute drive from Thames River and 7 minutes from Tower of London
  • Pets welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The International Hotel also features coffee/tea in common area, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.
Jennys – This restaurant specialises in Regional cuisine and serves breakfast and dinner.
The Pizzeria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Jennys
  • The Pizzeria

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night (maximum GBP 25 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 7.50 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

The International Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 465 out of 2011 reviews
Rating 8 - Good. 419 out of 2011 reviews
Rating 6 - Okay. 392 out of 2011 reviews
Rating 4 - Poor. 324 out of 2011 reviews
Rating 2 - Terrible. 411 out of 2011 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

KENNETH

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Over priced 90s style
Tired hotel and over priced with a unfriendly welcome
Stayed 1 night in Nov 2024

2/10 Terrible

Vaughn

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
You get what you pay for with London hotels and this hotel is at the lower end of the price spectrum. However, windows that are jammed open, showers that spray all over the bathroom floor aren’t acceptable. Overall, very poor.
Stayed 1 night in Nov 2024

2/10 Terrible

Maxine

Disliked: Staff & service
The location is great. Most of the staff were non responsive when guests asked for basic amenities. The manager was rude and harsh with guests. They were understaffed and we waited in line for 10-20 minutes at the front desk for anything you needed. They did not clean the rooms daily and in fact we had to go to the front desk daily to get towels and sheets. The manager told some guests that it was not their business model to clean the rooms daily. I saw and heard on at least 4 occasions the manager in loud arguments with guests. One of the guests was thrown out of the hotel for asking why they have to pay more for their room than the last time. I paid extra for an upgraded room and was shocked to see an outdated room with smelly curtains and carpets that were not clean. We had to pay a daily rate for internet in our room which was expensive. I was told if I wanted it for "free" i had to come to the lobby to use the internet there. Very disappointing and I would not stay at this hotel again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Sameer

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ebenezer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Fatou

Liked: Cleanliness, staff & service
Good
Stayed 4 nights in Oct 2024

8/10 Good

Ada

Business traveller
Liked: Cleanliness, staff & service
It does what it says on the tin. Was clean and staff were friendly. Not glamorous but nobody should expect this given the price point. Will use again.
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Travelled with group
Stayed 1 night in Oct 2024

10/10 Excellent

Muhammad

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
In London for a concert, hotel was exactly what we needed in a location next to where we needed to be.
Stayed 1 night in Oct 2024

6/10 Okay

Sunita

Business traveller
Very noisy and so hot in the room and no thermostat to reduce temperature.
Stayed 1 night in Oct 2024

10/10 Excellent

Chantel

Stayed 2 nights in Oct 2024

4/10 Poor

Troy

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, disappointing room
There was as huge queue at check-in and no automated capability, so just had to wait. The building itself is nice and we heard no noise from the corridor or from adjoining rooms. The room was clean and furniture was in good condition although there was no air-conditioning or ability to set the room temperature. However, I was very disappointed with the room. I booked a twin room (i.e. twin single beds) as I was sharing with a friend. What we got was two single beds that had been put together to make a huge (king or emperor size) bed. It's a good job we've known each other for 35 years or it could have been very awkward having to share. I won't be booking here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Stayed 6 nights in Sep 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Basic but comfy
Only staying for one night. Basic room and the hotel looks like it is in the process of being upgraded, but the bed was comfy and we had no issues with our stay. Would stay there again. Staff very friendly.
Stayed 1 night in Oct 2024

2/10 Terrible

Simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
Yes, as per other reviews it is dated but it is comfortable and convenient. The check in staff are very friendly and helpful. Perfect hotel for a night stay when seeing concerts at the o2.
Stayed 1 night in Oct 2024

10/10 Excellent

Teoh, Stevenage

Disliked: Property conditions & facilities
Nothing special
Stayed 5 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 3 nights in Jul 2024

2/10 Terrible

Pratik

Stayed 4 nights in Oct 2024