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The Kensington Hotel

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Kensington Hotel

Luxury Studio Suite (1 Four Poster Bed) | Bathroom | Designer toiletries, hair dryer, dressing gowns, slippers
Terrace/patio
Suite (The Brompton Suite) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Luxury Studio Suite (1 Four Poster Bed) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
109-113 Queens Gate, South Kensington, London, England, SW7 5LR
  • Natural History Museum
    6 min walk
  • Imperial College London
    8 min walk
  • Victoria and Albert Museum
    9 min walk
  • London (LGW-Gatwick)
    74 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (The Brompton Suite)

Suite (The Brompton Suite) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (The Brompton Suite)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Cosy)

Room (Cosy) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room (Cosy)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite, 1 King Bed (1 Four Poster Bed)

Studio Suite, 1 King Bed (1 Four Poster Bed) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed (1 Four Poster Bed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (The Knightsbridge Suite)

Suite (The Knightsbridge Suite) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (The Knightsbridge Suite)

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite (1 Four Poster Bed)

Luxury Studio Suite (1 Four Poster Bed) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Studio Suite (1 Four Poster Bed)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Studio Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Kensington Hotel

Eco-certified London hotel in London City Centre with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and spa services.
The Kensington Hotel offers 150 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Kensington Hotel. During your stay, you're just a quick walk from Natural History Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served weekdays for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Within a 10-minute walk of Natural History Museum and Victoria and Albert Museum
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

WiFi is free in public spaces. A fitness centre, spa services, and multilingual staff are also featured at the eco-certified The Kensington Hotel.

This London hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 6:30 AM and 10:00 AM.
Town House at Kensington – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The K Bar – On-site wine bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi, Indonesian, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 40 for adults and GBP 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The K Bar
  • Town House at Kensington

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 1870
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 50.00 per accommodation, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 40.00 for adults and from GBP 40.00 for children
  • Pet fee: GBP 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Kensington
Kensington Hotel
Kensington Hotel London
The Kensington London, England
The Kensington Hotel Hotel
The Kensington Hotel London
The Kensington Hotel Hotel London

The Kensington Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1000 reviews" "
Rating 8 - Good. 194 out of 1000 reviews" "
Rating 6 - Okay. 56 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sylvester

Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently my favorite hotel in London. Beautiful. Clean rooms. Great amenities and a wonderful staff. Walking distance to all the museums and great shopping. We love it here! We will return soon!
Stayed 3 nights in Jul 2024

8/10 Good

Stephen

Travelled with family
Liked: Staff & service
The Kensington is always welcoming.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Kensington is my new favorite hotel! It couldn’t have been more perfect from the gorgeous exterior to the lovely interior space, exceptional staff - especially George the Concierge- and the roomy and nicely decorated rooms. Can’t wait to go back!!
Stayed 8 nights in Aug 2024

10/10 Excellent

Astrid K C

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in London
Although my room did not have a great view, my stay at the Kingston was fantastic. The staff is incredible…and I mean everyone from house keeping to concierge. Super attentive and helpful.
Stayed 4 nights in Aug 2024

8/10 Good

rehan

Stayed 1 night in May 2024

10/10 Excellent

Nausheen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and location!
Stayed 2 nights in Jul 2024

10/10 Excellent

howard

Travelled with family
Liked: Cleanliness, staff & service
The property is well located and the staff is what made it great. Diana at the bar was amazing and walked our cocktails to our room when checking in. She mentioned our room didn't look up to par and so they comped a round of drinks and helped us get upgraded the next day. Gabby at the front desk was amazing and she was so helpful when we ran into a mechanical issue and had the staff move our rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Nausheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay thank you very much
Stayed 5 nights in Jul 2024

10/10 Excellent

Jessica

Stayed 5 nights in Apr 2024

10/10 Excellent

Yulianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will repeat!
Stayed 1 night in Jun 2024

10/10 Excellent

NIDA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 3 nights in Jun 2024

6/10 Okay

Ritesh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall nice property but food and specially staff at restaurant is not at all friendly or educated or well mannered! First morning we went for breakfast at restaurant and there were hardly 3-4 people, i kept waiting for 15 minutes and 3-4 staff members passed by but not a single one greeted or gave menu or asked me for water. I had to say excuse me to couple of waiters and after that 1 lady came and first thing she asked whats your room number. 3rd went for afternoon tea and i told about my religious restriction for beef and waiter just simply said we can give you one extra vege sandwich, i asked is it possible to make in chicken she said no we dont do extra requests. Tea pot came luke warm and i asked for hot, waitress took another 10 minutes to change. It seems either they are not paid well or general manager or manager is not training right. Day staff at reception is also rude mannered but evening staff is great and welcoming. Not much of food choices and food is mediocre!
Stayed 6 nights in Jun 2024

10/10 Excellent

Suzanne, Grand cayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, wonderful neighborhood location, comfortable rooms and in hotel dining
Stayed 2 nights in Jun 2024

10/10 Excellent

Brett

Stayed 4 nights in Jun 2024

4/10 Poor

Doug

Travelled with family
Disliked: Property conditions & facilities, room comfort
Good service - lousy rooms
Room was a joke - 108 - even the staff couldn’t believe that we were put in the smallest room in the hotel - like a dungeon - they moved us into a ‘better’ room. Paper thin walls let us hear the neighbor party until 1:45 am - we complained and the noise ended
Stayed 5 nights in May 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at a beautiful property. Will return!
Stayed 1 night in Jun 2024

8/10 Good

Venetia, Mensdorf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Rajeshwari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My 7-year old and I spent 7 nights and we loved it. The area is safe and convenient with public transportation and plenty of restaurants around. The museums are a walk away. The staff was very friendly! We didn't see any other kids during our stay but we didnt mind it. My son loved the fish goujons from the kids menu at the hotel and we ordered it for room service on some days!
Stayed 7 nights in May 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
Wonderful hotel, amazing staff & customer service, very attractive & clean hotel, great location. Will be back .
Stayed 3 nights in May 2024

10/10 Excellent

Marshall

Stayed 13 nights in May 2024

10/10 Excellent

Rudiger, Boston

Liked: Cleanliness, property conditions & facilities
Access to what I like most about London: Kensington Gardens, Hyde Park; the afternoon tea as well as the hotel’s atmosphere…
Stayed 2 nights in May 2024

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Kensington. It’s our go-to in London. Thomas, Emilio, and everyone on the staff was warm, welcoming to our family. We had a great time and appreciated the great lengths they went through to make our visit special. We will be back again soon!
Stayed 5 nights in Apr 2024