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B5 Boutique Hotel Lugano

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for B5 Boutique Hotel Lugano

Superior Double Room | Premium bedding, in-room safe, individually decorated
Front of property
Interior detail
Deluxe Double Room | Living area | 50-inch flat-screen TV with digital channels, TV
Interior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Via Francesco Borromini 5, Lugano, TI, 6900
  • San Lorenzo Cathedral
    6 min walk
  • Santa Maria degli Angeli
    7 min walk
  • Piazza della Riforma
    10 min walk
  • Lugano (LUG-Agno)
    13 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated

Deluxe Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, individually decorated

Superior Double Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Premium bedding, in-room safe, individually decorated

Comfort Double Room, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, individually decorated

Comfort Double Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Double Room, City View

City Double Room, City View | Premium bedding, in-room safe, individually decorated

City Double Room, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

B5 Boutique Hotel Lugano

Central hotel connected to the convention centre in Besso with a bar
This hotel features a bar/lounge, coffee/tea in a common area and a fridge in a common area. WiFi in public areas is free. Additionally, a garden, a picnic area and multilingual staff are on-site.
B5 Boutique Hotel Lugano offers 20 air-conditioned accommodations with laptop-compatible safes and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 50-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

With your stay at B5 Boutique Hotel Lugano, you're connected to the convention centre and just a quick walk from San Lorenzo Cathedral. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and coffee/tea in a common area
  • 14 minutes by foot from Parco Ciani and a 3-minute drive from LAC Lugano Arte e Cultura
As a guest of B5 Boutique Hotel Lugano, you'll find multilingual staff, a garden, and a picnic area. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. B5 Boutique Hotel Lugano also features coffee/tea in common area, a lift, and a fridge in a common area. A complete renovation of B5 Boutique Hotel Lugano was completed in May 2024.

Smoking is allowed in designated areas at this 3-star Lugano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (114 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1923
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets and service animals are not allowed at B5 Boutique Hotel Lugano

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: CHF 0.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property uses eco-friendly cleaning products
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. The host will greet guests on arrival.

We should mention

  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Albergo Stella Hotel Lugano
Albergo Stella Hotel
Albergo Stella Lugano
Albergo Stella
Albergo Stella
Hotel Stella Lugano
B5 Boutique Hotel Lugano Hotel
B5 Boutique Hotel Lugano Lugano
Hotel Stella Lugano Cosy Charming
B5 Boutique Hotel Lugano Hotel Lugano

B5 Boutique Hotel Lugano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 198 reviews" "
Rating 8 - Good. 91 out of 198 reviews" "
Rating 6 - Okay. 13 out of 198 reviews" "
Rating 4 - Poor. 7 out of 198 reviews" "
Rating 2 - Terrible. 1 out of 198 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 1 night in Oct 2021

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

HAMIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Hotel vicino al centro e stazione. Cortese e perfetta l accoglienza. Stanza pulita , forse un po' piccola . Molte scale.
Stayed 1 night in Feb 2021

10/10 Excellent

HANS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Bee Lin Lynn

Travelled with group
Liked: Cleanliness, staff & service
Good location near train station. The shower curtain is very smelly and the shower room tend to choke up after shower leaving the floor very wet.
Stayed 2 nights in Jan 2020

8/10 Good

J A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, bright hotel and room. The breakfast was delightful.
Stayed 2 nights in Oct 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely. We had 2 rooms booked and paid the same for both. 1 had a deck, a safe, a fridge and a closet. The other had none of those things. We felt a little overcharged for one room. Daniel at the front desk was very helpful with maps and gave is a discount card for some train and bus rides. All very enjoyable.
Stayed 2 nights in Oct 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Chaitanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Next to train station and Lugano market. Hotel gave us a travel pass which included most of the public transport.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend. Very comfortable great location. Staff very helpful. Would definitely come again
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The owner and staff were gracious and capable. We arrived under stressful circumstances, having to find a different place late in the day. Daniel, at the front desk, waited after his shift to check us in. The room was spotless and comfortable. Hermelina makes a wonderful cafe latte. The only negative is that the breakfast is sparse—cereal, bread, croissants, yogurt, but no eggs.
Stayed 4 nights in Aug 2019

10/10 Excellent

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Quiet
Good, quiet and clean. It’s a utilitarian sort of hotel perfect for a short stay on a budget. It is a little confusing to find but once you know where you’re going it’s easy to locate and close to downtown on foot.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, a quick walk from the train station. Staff was very accommodating.
Stayed 4 nights in Aug 2019

10/10 Excellent

Kim, Peterborough, Ontario, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and very welcoming staff. Would highly recommend, especially for those travelling by train as station is 5 minute walk away.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location of this hotel! So easy to jump off the train and make a short walk there, with very clear signs guiding the way. (If you cannot carry your luggage up stairs, don’t use it as there are a lot and no elevator.) Other than that, the manager was wonderful, the room great, And the convenience of getting to the train and the Funicular to the lovely downtown makes it a great stay!
Stayed 1 night in Jul 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close the old town.
Initially I was not too excited about the location. After staying I have changed my view. There is the public transit pass the hotel provides. It is very short distance and easy to walk to the train station. The old town is very walkable and interesting. The lake front is a nice walk. The breakfast was fine and the outside area very nice.
Stayed 1 night in Jun 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close the old town.
Initially I was not too excited about the location. After staying I have changed my view. There is the public transit pass the hotel provides. It is very short distance and easy to walk to the train station. The old town is very walkable and interesting. The lake front is a nice walk. The breakfast was fine and the outside area very nice.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
The reception by the manager was very friendly and the service was excellent
Stayed 1 night in May 2019