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Grand Hotel Villa Castagnola

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Villa Castagnola

Exterior
Exterior
Interior
Superior Double Room | Terrace/patio
Point of interest

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Viale Castagnola 31, Lugano, TI, 6906
  • Funicolare Monte Brè - Cassarate Station
    1 min walk
  • Lugano Exhibition Centre
    8 min walk
  • Parco Ciani
    13 min walk
  • Lugano (LUG-Agno)
    10 min drive

Room options

View all photos for Suite

Premium bedding, down duvets, minibar, in-room safe

Suite

  • 60 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Double Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Garden Floor Double Room

Premium bedding, down duvets, minibar, in-room safe

Garden Floor Double Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Backyard view Double Room

Backyard view Double Room | Premium bedding, down duvets, minibar, in-room safe

Backyard view Double Room

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Suite Executive

Junior Suite Executive | Premium bedding, down duvets, minibar, in-room safe

Junior Suite Executive

  • 55 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

Similar properties

Exterior
Hotel Splendide Royal
Pool
Spa
Free airport shuttle
Pet-friendly
4.7 out of 5, Exceptional, (368)
The price is CHF 379
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Splendide Royal

About this property

Grand Hotel Villa Castagnola

Family fun on the beach, near Parco Ciani
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a steam room.
Grand Hotel Villa Castagnola offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna and a fitness centre.
Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Villa Castagnola. During your stay, you're just a quick walk from Funicolare Monte Brè - Cassarate Station. Features include free breakfast and free WiFi in public areas, plus 3 restaurants.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy Mediterranean cuisine while dining at Le Relais
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, manicures and pedicures or body scrubs at Clarins Wellness Corner
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 13 minutes by foot from Parco Ciani and a 2-minute drive from Palazzo dei Congressi
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Villa Castagnola such as an indoor pool and an outdoor tennis court.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a steam room, a fitness centre and a garden. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Lugano hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Le Relais – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Ristorante Arté al Lago – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
La Rucola – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered parking on site (CHF 15 per day)
  • Secured, covered valet parking on site (CHF 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Rucola
  • Le Relais
  • Ristorante Arté al Lago

Family friendly

  • Arcade/game room
  • DVD player
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,865 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1880
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 120 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 15 per day (in/out privileges)
  • Valet parking fee: CHF 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and TWINT
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May.

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano

Grand Hotel Villa Castagnola Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 276 out of 350 reviews" "
Rating 8 - Good. 55 out of 350 reviews" "
Rating 6 - Okay. 13 out of 350 reviews" "
Rating 4 - Poor. 5 out of 350 reviews" "
Rating 2 - Terrible. 1 out of 350 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

shizhe

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Hansjürg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

deema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael, Naperville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by this property. Absolutely every detail has been thought of. From the moment you walk in the door, you are taken by the beautiful decor and the lovely family that own and manage the property. This place is special and truly one of a kind. The spa is absolutely stunning. I can’t wait to go back, truly a hidden gem.
Stayed 2 nights in Aug 2024

10/10 Excellent

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and kindness of all at the property! Nicola in particular. Front desk members were incredible- including Mario! Lake Lugano is magnificent.
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service we have ever had! Cheerful staff that take pride in their service.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tremendous Hotel
Great staff, great food, beautiful hotel, and prime location.
Stayed 3 nights in Jul 2024

10/10 Excellent

rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran propiedad y excelente servicio
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with spa facilities and a large indoor pool. Many rooms have balconies overlooking lake Lugano. Easy bus ride to downtown. Staff was always friendly and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yuval

Just magic
Stayed 3 nights in May 2024

10/10 Excellent

Toni, Encinitas

Travelled with family
Liked: Amenities
Friendly and professional staff and an easy check-in.
Stayed 1 night in May 2024

10/10 Excellent

Toni, Encinitas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property!
Stayed 2 nights in May 2024

8/10 Good

Adrien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the facilities, spa, pool and staff Dislike: Air con was not working in the room, have to wait to get seated for breakfast, breakfast options not that great
Stayed 1 night in May 2024

10/10 Excellent

Sean

Stayed 3 nights in Apr 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Grand Hotel Villa Castagnola Lugano was one of the best Hotel experiences I have ever had. My room was exquisite especially my gorgeous balcony with fabulous views of Lake Lugano. The surrounding gardens were so manicured and breathtaking! I stayed at Castagnola for 5 nights and my daily breakfast was a treat to look forward to. I also found the convenience of the Hotel to the city centre a bonus as I could easily walk this each day. Being a woman travelling solo I could not have been made to feel more welcome by the friendly and professional team at Villa Castagnola. I highly recommend this Hotel!
Stayed 5 nights in Apr 2024

10/10 Excellent

Andreas, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wonderful service! We will definitely come back!
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Almost five stars
An absolutely amazing hotel in a spectacular location on Lago Lugano. Clean, comfortable and spacious rooms. Grand and elegant public spaces; a wonderful garden and exquisite artwork. Top notch staff. BUT despite the advertisement of air conditioning, there was none on these 80 degree plus early spring days. I booked a room with air conditioning and was charged for and paid for that room, but got no air conditioning, The suggested solution was to leave the door open at night to cool the room - on the ground floor of an unsecured hotel property. Not practical. The second solution was to bring us a fan, as if we were traveling in 1946. A small complaint but any issue which leaves guests uncomfortable in their own room over three days deserved at lease an acknowledgment from the Hotel management. There was nothing. What should have been a five star plus stay was not. Other than that, the hotel is perfect.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel 10 star from check in to check out
Stayed 2 nights in Oct 2023

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent! All was 5 stars!
Stayed 2 nights in Sep 2023

8/10 Good

debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and grounds are pretty it is a bit of a walk into town and it is very expendive
Stayed 1 night in Sep 2023