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Mercure Lyon Genas Eurexpo

4.0 star property

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Exterior
1 bedroom, free minibar, in-room safe, blackout curtains
1 bedroom, free minibar, in-room safe, blackout curtains
Seasonal outdoor pool
Lunch, dinner served; French cuisine, garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
36 Rue Antoine Pinay, Genas, Rhone, 69742
  • Lyon-Chassieu Golf Club
    ‪4 min drive‬
  • Eurexpo Lyon
    ‪6 min drive‬
  • Groupama Stadium
    ‪7 min drive‬
  • Lyon (LYN-Lyon Bron)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, free minibar, in-room safe, blackout curtains

Standard Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, free minibar, in-room safe, blackout curtains

Standard Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, free minibar, in-room safe, blackout curtains

Privilege, Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Lyon Genas Eurexpo

Eco-certified hotel with fitness centre and seasonal outdoor pool
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free wired Internet in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and concierge services are on-site. Housekeeping is available on request.
Mercure Lyon Genas Eurexpo offers 84 accommodations with free minibar items and minibars. LED televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Lyon Genas Eurexpo, you'll be within walking distance of Genas Karting. You'll find features such as free self-parking and free wired Internet, plus a restaurant.
  • Free wired Internet
  • Free self-parking
  • Enjoy French cuisine and garden views while dining at COTé le restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by car from Eurexpo Lyon and 7 minutes from Groupama Stadium
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
Mercure Lyon Genas Eurexpo offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A library, a terrace, and a garden are also featured at the eco-certified Mercure Lyon Genas Eurexpo. Self parking is free.

This 4-star Genas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 11:00 AM.
COTé le restaurant – Overlooking the garden, this restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • COTé le restaurant

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 753 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet fee: EUR 15 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ambassadeur Genas
Ambassadeur Hotel Genas
Mercure Lyon Genas Eurexpo Opening July 2017 Hotel
Mercure Lyon Opening July 2017 Hotel
Mercure Lyon Genas Eurexpo Opening July 2017
Mercure Lyon Opening July 2017
Mercure Lyon Genas Eurexpo Hotel
Mercure Lyon Eurexpo Hotel
Mercure Lyon Eurexpo
Mercure Lyon Genas Eurexpo (Opening July 2017)
Mercure Lyon Genas Eurexpo Hotel
Mercure Lyon Genas Eurexpo Genas
Mercure Lyon Genas Eurexpo Hotel Genas

Mercure Lyon Genas Eurexpo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 93 out of 236 reviews
Rating 8 - Good. 93 out of 236 reviews
Rating 6 - Okay. 33 out of 236 reviews
Rating 4 - Poor. 11 out of 236 reviews
Rating 2 - Terrible. 6 out of 236 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

karol

Stayed 1 night in Oct 2024

6/10 Okay

christopher

Business traveller
Liked: Cleanliness
Hotel was fine, that's about all I can say not 4 star for sure, more like 3. Poor restaurant choices for breakfast. Room carpet dirty, pillows smelt as though pillow cases hadn't been washed in months. Location very convenient to motorway. Outside is a little run down. Staff English is minimal which for a hotel I found very strange. Not worth the money paid. Not terrible but not great.
Stayed 4 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Aug 2024

8/10 Good

makombo, freeport

Travelled with family
Liked: Amenities, property conditions & facilities
Nice at the reception
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
It was ok. Gym wasn’t up to much. Old equipment. Hotel was ok and free parking was good as not many hotels do that
Stayed 2 nights in Jun 2024

8/10 Good

Shanna

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
He lights in the room did not work and thr hotel was sold out so no room to switch to:(
Stayed 1 night in Jun 2024

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Kit Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and lovely place.
Stayed 1 night in Apr 2023

8/10 Good

kathleen, Port Royal

Travelled with family
Liked: Cleanliness, staff & service
Our room was way too hot. No AC. 2 floor fans which shut off after 1.5 hours. We could open a window, but didn't help. The restaurant was excellent!
Stayed 1 night in Oct 2022

10/10 Excellent

Peter, Chard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite efficient stsff,very clean, nice bed, spacious room.
Stayed 1 night in Sep 2022

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Peter

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Bathroom drains didn't work. Air conditioning was inefficient. Breakfast dining room staff weren't there to seat us then made us change tables after we were eating after seeing ourselves.
Stayed 1 night in May 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suited us down to the ground
Driving down through France this was a perfect stopover. Not so far from the motorway, a modern clean hotel with very comfortable, rooms, great outdoor space, and good food. Destination chargers for Tesla and other EVs make this a definite spot for future trips. Oh, and a McDonalds just across the road if you're fed up with hotel food.
Stayed 1 night in Jul 2021

10/10 Excellent

KP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay during COVID
I stayed in the hotel during COVID19, so cleaniess and safetey measures are very important. The room was properly cleaned, overall hotel was clean and more importantly there was rooomservice with excellent service and decent meals. Even the breakfast could be delivered to the room on request. The rooms are modern and comfortable, good size television with CANAL+ channels. The only downside for some people could be that there is only 1 elevator for the whole hotel, with COVID only 1 person can enter so you might expect some waiting times in case you do not want to take the staircase (there are only 4 floors)
Stayed 3 nights in Mar 2021

6/10 Okay

Camille

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2021

10/10 Excellent

Camelia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Richard

Business traveller
Disliked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Customer service was great, colours of hotel room were amazing, one of the best Mercure’s we’ve stayed in!
Stayed 1 night in Nov 2019

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vibe
Really nice vibe, food was good, room was also nice. Good value stay. O thing to do locally, limited to hotel without a car/taxi but was a business trip so OK.
Stayed 1 night in Oct 2019

10/10 Excellent

Yefim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for LYS
Comfortable night before flight from LYS the following morning. This hotel is located on the edge of a small town, with several parks.
Stayed 1 night in Jul 2019

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful decorations!
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Do NOT think this hotel is near the airport!
This is NOT an airport hotel, no matter how it is advertised! It is about 10 miles away from LYS, and using Uber, costs about $25 EACH WAY for transportation. The advertised shuttle service was NON-existent for us - even though it is widely advertised. And I was traveling with a native French speaker who could ask by telephone etc. There ARE three real airport hotels, Ibis, Kyriad and NH, all within five minute drive from LYS or possible walking distance (15-20 minutes). (There is a 20 Euro minimum for using Uber from LYS). Except for distance, Hotel Mercure was satisfactory - Good - nice desk people, quality linens, a good restaurant in another hotel about 10 minutes walk away., gated parking lot. Bad - refrigerator did not work, coffee service in room but no pot provided, old thermostat with no numbers on it (air conditioner was weak, did not work at all in first room, so we were moved into another room, still weak), toilet in separate room from sink and shower (common in French homes), room lights turn off automatically overnight, isolated location at the edge of fields bordering industry, MacDonalds diagonally one block away across the street
Stayed 1 night in Sep 2018

8/10 Good

rose w

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel
Stayed one night on way to Annecy because our flight from LHR came in late. Uber driver took us there fir 24 euro...4 miles away. Didn’t know they have shuttle for 5 euro pp. Hotel Restaurant was closed but there is a McDonalds across the road open till 11:00pm but not open for breakfast till 11:00 am. Hotel is quiet and clean. Breakfast for 15 euro is decent with self squeezed orange juice machine at your disposal, only till 9:30! Good value over all!

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Skiing Holiday
Good location close to motorway when driving to the alps to go skiing. Easy to check in with friendly staff. Good parking facility with closed gate entry and exit. New hotel very clean and comfortable. Needs additional staff as had to wait a long time to get served at the bar.
Stayed 1 night in Feb 2018