Al Marwa Rayhaan by Rotana

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Al Marwa Rayhaan by Rotana

Interior
Royal Suite (Panoramic Haram View with partial Kaaba view) | Minibar, in-room safe, desk, laptop workspace
View from room
Reception
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Great Mosque of Makkah
    ‪2 min walk‬
  • Abraj Al-Bait Towers
    ‪4 min walk‬
  • Well of Zamzam
    ‪5 min walk‬

Room options

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

  • 98 sq m
  • Sleeps 5
  • 2 Single Beds

Royal Suite (Panoramic Haram View with partial Kaaba view)

  • 126 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Partial Haram View)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Spacious)

  • 92 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Spacious Partial Haram View)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Spacious Partial Haram View)

  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

Room, 1 King Bed (Guest)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Guest)

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 2 Single Beds (Partial Kaaba View)

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed (Spacious Room)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Spacious Room)

  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

Suite, 1 Bedroom (Spacious Partial Haram View)

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Bedrooms (Partial Haram View)

  • 70 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms (Spacious Partial Haram View)

  • 98 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom (Spacious Partial Kaaba View)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms (Partial Kaaba View)

  • 70 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed (Partial Haram View)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Partial Haram View)

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed (Partial Kaaba View)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Spacious Partial Kaaba View)

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About this property

Al Marwa Rayhaan by Rotana

Luxury Makkah hotel connected to a shopping centre, steps from Great Mosque of Makkah
Along with 2 restaurants, this smoke-free hotel has a rooftop terrace and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Al Marwa Rayhaan by Rotana offers 503 air-conditioned accommodations with fireplaces and minibars. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Al Marwa Rayhaan by Rotana. During your stay, you'll be connected to a shopping centre and just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, 2 restaurants and a coffee shop/cafe are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Al Bayt, a diner that serves international cuisine
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Steps from Great Mosque of Makkah and 4 minutes on foot from Abraj Al-Bait Towers
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Business amenities include a business centre, coworking spaces, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Al Marwa Rayhaan by Rotana. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6 AM to 10:30 AM.
Al Bayt – This diner specialises in international cuisine and serves breakfast, lunch and dinner.
Al Dyafa – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Al Shorfa – This buffet restaurant specialises in international cuisine and only serves dinner. Open daily.
Hala Cafe – This café specialises in international cuisine and only serves light fare. Open 24 hours. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Japanese, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (SAR 250 per day)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Bayt
  • Al Dyafa
  • Al Shorfa
  • Hala Cafe

Things to do

  • Designer stores
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (60 centimetre high)
  • Lift (120 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Marwa Rayhaan by Rotana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately SAR 100 for adults and from SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self-parking fee: SAR 250 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Al Marwa Rayhaan by Rotana offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007293

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Al Marwa Rayhaan by Rotana.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 271 out of 606 reviews" "
Rating 8 - Good. 174 out of 606 reviews" "
Rating 6 - Okay. 80 out of 606 reviews" "
Rating 4 - Poor. 39 out of 606 reviews" "
Rating 2 - Terrible. 42 out of 606 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nahid

Stayed 4 nights in Aug 2024

8/10 Good

Firas, kuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Asif

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shazia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Review for Al-Marwa Hotel, Makkah My husband and I recently stayed at Al-Marwa Hotel in Makkah, and it was an absolutely wonderful experience! The bed and pillows were incredibly comfortable, ensuring we both had a restful night’s sleep after our long days of umrah. The breakfast was delicious, offering a variety of options that catered to all tastes, making it a great start to our day. The location of the hotel is perfect, just a short walk from the Haram, which made it so convenient for us to perform our prayers. One of the highlights was having a speaker in the room that allowed us to pray along with the imam, truly enhancing our spiritual experience. The view from our room was absolutely gorgeous, offering a stunning backdrop that added to our overall enjoyment of the stay. The only minor drawback was the shower, which lacked a door and tended to spray water everywhere, but this was a small issue compared to the wonderful amenities and service we received. A special shoutout to Mustafa from housekeeping and Honday from the restaurant for their exceptional service! They went above and beyond to ensure our stay was comfortable and enjoyable. Overall, I highly recommend Al-Marwa Hotel for anyone visiting Makkah. It was a memorable stay, and we look forward to returning in the future!
Stayed 5 nights in Oct 2024

10/10 Excellent

Mobeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Rahamat

Stayed 5 nights in Sep 2024

10/10 Excellent

Kholoud

Stayed 1 night in Sep 2024

2/10 Terrible

SAAD, Dumfries

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hello when I arrived at the hotel.I checked in and reached to my room the room was not properly cleaned and I asked reception staff to please check my room and let me know if they can change room which is clean they tooked whole day. And after whole day they decided to send room service staff to clean the room totally not satisfied. They excused that its busy area and they don’t clean their room perfectly as their manager mentioned I have to check in at noon and I arrived at night but my room was not perfectly prepared for guests. Thanks
Stayed 5 nights in Oct 2024

8/10 Good

Hamad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Waheeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The staff were friendly and attentive, making me feel right at home. My room was clean, comfortable, and had a charming view. I especially enjoyed the cozy common areas and the delightful breakfast each morning. The location was perfect for exploring nearby attractions. Overall, it was a lovely experience, and I would definitely return!
Stayed 5 nights in Sep 2024

6/10 Okay

Adel

Travelled with family
Liked: Staff & service
Everything was good except showers were too small and filling up with water
Stayed 1 night in Oct 2024

6/10 Okay

Rip

Travelled with family
Liked: Amenities
Disliked: Staff & service
First they gave us a rear view instead of side view of the holy mosque as per our booking. They simply said they there is no room. Later we found lot of buds and flies/mosquitoes in the toilet when we flushed it. We made video of that and showed it to the management and hence they changed our room with better view and cleanliness. It was really a horrible situation we faced. Never encountered such situations even in 2 star hotels
Stayed 3 nights in Sep 2024

8/10 Good

Kiran Faisal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked haram view speacily for my pearnts for there umrah trip, only to be disapointed that the room they got had no haram view.. waste of money paying extra for view & not getting.. I would advise anyone who booking for someone else not to pay extra for view as unless u r there urself other then that my pearnts where very happy with the hotel staff & breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ebar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rashidul, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Imraan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent place to stay when going for Umrah
Stayed 7 nights in Sep 2024

10/10 Excellent

Hamed, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amadou, Holly springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Imraan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Review
Perfect location. Staff are friendly and helpful. Breakfast is excellent. This property offers value to their guests. Will definitely use them again.
Stayed 6 nights in Jun 2024

6/10 Okay

Asma

Travelled with family
Liked: Cleanliness
My family was staying 4 days , their service was good but the room has bed bugs all around which disappointed me. I hope they will compensate me cuz my mom nd brother affected with bed bugs bite. Thanks
Stayed 3 nights in Sep 2024

2/10 Terrible

Ayyazahmed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience. Paid to much with hotels.com
Paid 25% more for the same rooms. With hotels.com. It was so much cheaper at the hotel. Didn't get the king-size bad as per the booking. Breakfast doesn't have many varieties. Staff are as dum as mummys.
Stayed 8 nights in Aug 2024

10/10 Excellent

Nadeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

ALHAJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

SYED AJLAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Yusuf and Riyad for good services
Stayed 4 nights in Aug 2024