Marriott Madinah

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Madinah

2 restaurants, breakfast, lunch, dinner served; international cuisine
Property amenity
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
King Faisal Street, Opposite Madinah Governor Office, Madinah, 41476
  • Prophet's Mosque
    12 min walk
  • Turkish Kebap
    4 min walk
  • Madinah Station
    16 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Room options

Similar properties

About this property

Marriott Madinah

Hotel with 2 restaurants, near Prophet's Mosque
This hotel features 2 restaurants, a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, a business centre and concierge services are on-site. Housekeeping is available on request.
Marriott Madinah offers 150 accommodations with laptop-compatible safes and free newspapers. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Madinah hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Marriott Madinah, you're just a quick walk from Al Hijaz Railway Museum. Free WiFi in public areas, a free area shuttle and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Al Aqeeq, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Within a 10-minute walk of Al Hijaz Railway Museum and Masjid Al Ghamamah
  • Free local-area shuttle service
There are 2 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. A free area shuttle within 400 metres is available. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Marriott Madinah.

Smoking is allowed in designated areas at this Madinah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Al Aqeeq – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Al Manarat Restaurant – This café specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free area shuttle up to 400 metres
  • Area shuttle

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 8.50 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Aqeeq
  • Al Manarat Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marriott Madinah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17 for adults and from USD 8.5 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Marriott Madinah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Madinah Marriott
Marriott Madinah
Marriott Madinah Hotel
Marriott Madinah Hotel Medina
Marriott Madinah Medina
Marriott Madinah Hotel Al Madinah/Medina
Marriott Medina
Medina Marriott
Marriott Madinah Hotel
Marriott Madinah Madinah
Marriott Madinah Hotel Madinah

Marriott Madinah Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 323 reviews" "
Rating 8 - Good. 98 out of 323 reviews" "
Rating 6 - Okay. 75 out of 323 reviews" "
Rating 4 - Poor. 33 out of 323 reviews" "
Rating 2 - Terrible. 32 out of 323 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 6 nights in Jun 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

cisse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, room comfort
the hotel is getting old and needs attention
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2020

6/10 Okay

USMAN

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Sami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Location is good. The property is old and doesn’t reflect the industry and Marriott standards. Need a serious overall renovation.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms and washroom were so dirty. No proper maintenance.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room was not clean and very old furniture. Dirty bathroom and there was only shampoo
Stayed 1 night in Sep 2019

6/10 Okay

Muhammad Adeel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
they are denying to give as they were saying that its weekend and we dont want to sell our rooms cheeply.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Khalid

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Abdelrahman

Disliked: Staff & service, property conditions & facilities, room comfort
You need to wait for long time for elevator, there is no parking and you need to pay for the parking near the hotel, it is damaging the overall name of Marriott comparing to Marriott in other conteries.
Stayed 4 nights in Jun 2019

8/10 Good

Tajammul, London

Liked: Cleanliness, staff & service, room comfort
Great hotel. 7 minuets walk to haram.
Great stay. Staff very friendly 6/7 minuets walk to haram. Shuttle available to go haram. Can be called on return but not practical.
Stayed 6 nights in Apr 2019

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Olatunji muritala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to be good location
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Business traveller
There is nothing unique about the property, however the service was ok and the property was clean.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good service and clean property. Need to improve dining facilities. The prices should be reasonable.
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018