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The Westin Palace, Milan

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Palace, Milan

Garden
Lobby
Breakfast and dinner served, Regional cuisine
Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath) | Premium bedding, down duvets, minibar, in-room safe
Executive Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Spa
  • Room service
  • Pet-friendly

Explore the area

Map
Piazza Della Repubblica 20, Porta Nuova, Milan, MI, 20124
  • Piazza della Repubblica
    1 min walk
  • Corso Buenos Aires
    9 min walk
  • Porta Venezia
    9 min walk
  • Milan (LIN-Linate)
    18 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Terrace

Presidential Suite, 1 Bedroom, Non Smoking, Terrace | Living area | 30-inch TV with satellite channels, pay films

Presidential Suite, 1 Bedroom, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath)

Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath) | Living room | 30-inch TV with satellite channels, pay films

Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Contemporary)

Deluxe Room, 1 King Bed, Non Smoking (Contemporary) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (Contemporary)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (Contemporary)

Deluxe Room, 2 Single Beds, Non Smoking (Contemporary) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking (Contemporary)

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room, 1 King Bed, Non Smoking (Deluxe Imperial)

Grand Room, 1 King Bed, Non Smoking (Deluxe Imperial) | Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed, Non Smoking (Deluxe Imperial)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Deluxe Contemporary)

Grand Room, 1 King Bed, Non Smoking (Deluxe Contemporary) | Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed, Non Smoking (Deluxe Contemporary)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | Living room | 30-inch TV with satellite channels, pay films

Deluxe Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

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Exterior

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

Pool
Spa
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (872)
The price is CHF 431
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

About this property

The Westin Palace, Milan

Luxury hotel connected to the convention centre in Milan with a full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and massage/treatment rooms. Housekeeping is available on request.
The Westin Palace, Milan offers 231 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets.

This Milan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Westin Palace, Milan. During your stay, you'll be connected to the convention centre and just a quick walk from Corso Buenos Aires. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Regional cuisine while dining at PanEVO Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to aromatherapy, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 9 minutes by foot from Corso Buenos Aires and a 4-minute drive from Piazza del Duomo
  • Pets welcome for a fee
The Westin Palace, Milan offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 14 meeting rooms, and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. The luxury The Westin Palace, Milan also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This 5-star Milan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to noon.
PanEVO Restaurant – This restaurant specialises in Regional cuisine and serves breakfast and dinner. A children's menu is available.
Terrazza PanEVO-Summer – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Lounge Bar – This cocktail bar serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (EUR 40 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 37 for adults and EUR 37 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • PanEVO Restaurant
  • Terrazza PanEVO-Summer
  • The Lounge Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 14 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1950
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels
  • Pay films

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay
  • Maximum 1 (weight limit: 33 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 37 for adults and from EUR 37 for children
  • Self-parking fee: EUR 40 per day
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number IT015146A1TN5XKYZH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Milan Westin
Milan Westin Palace
Palace Milan
Palace Westin
Westin Palace Milan Hotel
Westin Milan Palace
Westin Palace
Westin Palace Hotel
Westin Palace Hotel Milan
Westin Palace Milan
The Westin Palace, Milan Hotel Milan
Westin Milan
The Westin Palace, Milan Hotel
The Westin Palace, Milan Milan
The Westin Palace, Milan Hotel Milan

The Westin Palace, Milan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 918 reviews" "
Rating 8 - Good. 260 out of 918 reviews" "
Rating 6 - Okay. 79 out of 918 reviews" "
Rating 4 - Poor. 40 out of 918 reviews" "
Rating 2 - Terrible. 32 out of 918 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Valaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent in every way
Stayed 3 nights in Sep 2024

8/10 Good

Robert

Stayed 4 nights in Sep 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service
The rugs in the hallway are getting old amd smell humid. It need to be remodeled the bath room needs to have ashiwer tub is very uncomfortable to get in and out
Stayed 5 nights in Sep 2024

10/10 Excellent

shoshana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Amal

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area near the central station Good room, clean and accessorized (bathroom a little outdated compared to the rest of the hotel offer) Good service Good gym and decent solarium
Stayed 2 nights in Aug 2024

8/10 Good

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good area, hotel is a little old.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amerjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the Westin
Stayed 3 nights in Aug 2024

10/10 Excellent

Aldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly-recommended
The hotel was good, well-located, and had the best buffet and hotel restaurant I had so far in Italy. The location was convenient because it’s pretty centric to the main city and I enjoyed my stay here a lot.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, couldn’t have gotten better
Stayed 6 nights in Aug 2024

8/10 Good

Dmitri

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Tessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The upgrade was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Raiko

Stayed 2 nights in Jul 2024

2/10 Terrible

Shad Wise and Dawana

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel AC was not working in our rooms on the first floor and we had to sleep in thr heat for 3 nights. They eventually brought me a fan to sleep with and they could not move me because they were totally booked. Also, I had three rooms and house keeping neglected to clean our rooms and we had to go and get towels to shower with. The hotel was outdated with spider webs everywhere and the staff was not very helpful with anything... Really bad experience for the amount of money we paid to stay there!
Stayed 3 nights in Jul 2024

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Ingrid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was that I booked a King size bed, but got to beds pushed together to create a King Size. 😟 the mattress of one would ALWAYS slip. So the bed situation was very POOR. Aside from that, it was exact.
Stayed 11 nights in Jun 2024

10/10 Excellent

Laleh

Liked: Staff & service
Stayed 3 nights in Jul 2024

2/10 Terrible

Oluwole

Stayed 6 nights in Jun 2024

10/10 Excellent

Maria

Stayed 3 nights in Jun 2024

4/10 Poor

Simon

Stayed 1 night in Jun 2024

10/10 Excellent

Linford

Stayed 1 night in Jun 2024

10/10 Excellent

Nimish

Stayed 3 nights in Jun 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, staff & service
We stayed at the Westin Palace for 5 nights and we were horrified by the low level of hygiene and cleaninless they have. When we arrived at our room, we found an open intimate gel that they put as complimentary toiletry and I tossed it in the trash can, just to find out that the cleaning service took it out of the trash can and put it as she had replace it with a new one. On the third night we ran out of shower gel and we kindly ask the reception to please send it to our room… We had to wait two days to receive shower gel even though we asked various times. Lastly, one night we ordered some food and drinks to our room, the other morning the cleaning staff left the bottles at the hallway ( i assume for someone at the hotel to pick it up and clean the space), the hallway had the bottles and plates from our room as well other rooms for two nights, and no one cleaned it. This is not a 5 star hotel and definitely should’t be advertised as one. Very dissappinted.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dawn, Greater MANCHESTER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff were exceptional especially Johan who checked us in and the young girl who works in the bar, both made our stay very pleasant. The breakfast is also lovely, I would highly recommend this hotel.
Stayed 3 nights in May 2024