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Hotel Eden Palace Au Lac

4.0 star property

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Photo gallery for Hotel Eden Palace Au Lac

Exterior
Breakfast, lunch, dinner served; beach views
Interior entrance
View from property
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
11 Rue Du Theatre, Montreux, VD, 1820
  • Montreux Christmas Market
    ‪1 min walk‬
  • Montreux Casino
    ‪1 min walk‬
  • Freddie Mercury Statue
    ‪2 min walk‬
  • Sion (SIR)
    ‪44 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 18 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite

  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

MONA Ex-Eurotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1005)
The price is CHF 213
for 1 room
includes taxes & fees
23 Feb - 24 Feb
MONA Ex-Eurotel

About this property

Hotel Eden Palace Au Lac

Family-friendly Montreux hotel in Montreux City Centre with a sauna
A restaurant, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre.
Hotel Eden Palace Au Lac offers 100 accommodations with a safe and a hairdryer. 110-cm flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Eden Palace Au Lac. During your stay, you're just a quick walk from Montreux Christmas Market. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy a beachfront location while dining at Chez Gaston
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a sauna
  • Steps from Montreux Christmas Market and Montreux Casino
  • Pets welcome for a fee
Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Montreux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Chez Gaston – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CHF 25 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CHF 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Gaston

Things to do

  • Indoor pool (guest access)
  • Personal motorised watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • In-room babysitting
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23.00 per person
  • Uncovered self-parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 15 June and close on 01 September.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Hotel Eden Palace Au Lac Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 350 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

khairalnnesa, Dubai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Great location
Stayed 1 night in Oct 2024

8/10 Good

Saleh

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property amazing view. Close to everything. The hotel is really nice. The only issue is the fridge and the Aircon was not working and the bed was not very comfortable. I recommend this property
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Spacious Rooms
Super clean and well maintained hotel. Rooms are pretty, spacious, and bathrooms are a little outdated, but clean, well maintained, and fit the charm of the old building. Right on the strip where you can exit the back of the hotel right onto the lake. Walking distance to everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the lake
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, helpful staff. Room is bright and spacious. There is spacious dining room and hotel sitting area. Outside dining overlooking the water. Step outside the door and walk by the Lakeside for miles. Very nice hotel, we love it here.
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at Eden Palace for two nights, liked our spasious room and balcony, king size bed. Great location, near the lake, casino, ferry terminal, a lot of shops and restaurants around. Parking is limited, we got lucky, there was a spot available. Do recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Catalin, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for this retro looking hotel. If you depend on air conditioning, this is not your hotel.
Stayed 1 night in Aug 2024

8/10 Good

Alison, Incline Village

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property but older- a/c is loud and right next to bed and it ran all night but kept the room reasonably cool. Even though I was on the 1st floor I had a lovely lake view. Nicely located on the promenade- close to everything. Very pleasant stay overall
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect and the view was fantastic. The building was older and did not have AC, but the rooms were comfortable with the doors open and they had a portable fan in the room. The breakfast room has the perfect view of the lake.
Stayed 1 night in Aug 2024

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities
What a beautiful location and the staff were very accommodating and friendly. Lovely area to stay in and walking distance to good shops, food and train station. I haven't got a bad word to say
Stayed 4 nights in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful Hotel. The lack of air conditioning was a bit troublesome given it was 30°C when we stayed. Wonderful breakfast area overlooking lake. Fantastic position although a bit noisy at night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned for our 30th wedding anniversary with our baby granddaughter after spending our honeymoon at the same hotel. From staff to whole ambience we love this place. No not if you want all singing all dancing contemporary facilities and surroundings but for location and everyone we encountered within the hotel from reception to housekeeping and restaurant staff you can’t beat it. Fabulous time and memories.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place right in the lake side, great views!!! Good food and comfortable rooms!!! Came driving and the area was absolutely amazing
Stayed 1 night in Jul 2024

8/10 Good

Eyassu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Jul 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Jazz Festival place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,friendly staff,lovely room,beautiful views,excellent food
Stayed 3 nights in Jun 2024

10/10 Excellent

Yuheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property at excellent location close to everything, with wonderful view of Lake Geneva! Super clean and stylish. Staff are very friendly and professional.
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter, San Clemente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with balcony and great view of the lake. Large breakfast area with a view of the lake as well. Fantastic location on the promenade.
Stayed 2 nights in Jun 2024

10/10 Excellent

xiaoping

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building Yesteryear charming
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and nice staff. We booked last minute and they made it work out well! Amazing breakfast! Lake Geneva is right there, with great options for dinner. We walked to Cathey Chillon and took the train back. Beautiful place. Great and clean room.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place - clean, quiet and great for walking around the city.
Stayed 1 night in May 2024