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Hotel Touring au Lac

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Touring au Lac

Reception
Exterior
Beach
Double city side | In-room safe, free WiFi, bed sheets
Single city side | In-room safe, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Place Numa-Droz 1, Neuchatel, NE, 2000
  • Lac de Neuchatel
    1 min walk
  • Trans Swiss Trail
    1 min walk
  • Theatre du Passage
    4 min walk
  • Bern (BRN-Belp)
    62 min drive

Room options

View all photos for Queen comfort roof side

In-room safe, free WiFi, bed sheets

Queen comfort roof side

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Confort superior city side

In-room safe, free WiFi, bed sheets

Queen Confort superior city side

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen superior harbor side

Queen superior harbor side | In-room safe, free WiFi, bed sheets

Queen superior harbor side

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single harbor side

In-room safe, free WiFi, bed sheets

Single harbor side

  • 13 sq m
  • Harbour view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double harbor side

Double harbor side | In-room safe, free WiFi, bed sheets

Double harbor side

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single city side

In-room safe, free WiFi, bed sheets

Single city side

  • 13 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Family room city side

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Queen comfort city side

In-room safe, free WiFi, bed sheets

Queen comfort city side

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen superior city side

Queen superior city side | In-room safe, free WiFi, bed sheets

Queen superior city side

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Family room Harbor side

  • Sleeps 3
  • 1 Single Bed, 1 Large Single Bed and 1 Single Sofa Bed

View all photos for Double city side

Double city side | In-room safe, free WiFi, bed sheets

Double city side

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single economic city side

Single economic city side | In-room safe, free WiFi, bed sheets

Single economic city side

  • Sleeps 1
  • 1 Large Single Bed

Similar properties

Exterior

Neuchatel City Hotel

Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.7 out of 5, Good, (168)
The price is CHF 123
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Neuchatel City Hotel

About this property

Hotel Touring au Lac

Hotel in Neuchatel
This smoke-free hotel features a microwave in a common area, a fridge in a common area and dry cleaning. WiFi in public areas is free. Other amenities include multilingual staff. Housekeeping is not available.
Hotel Touring au Lac offers 50 accommodations with a safe and a hairdryer. This Neuchatel hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a combined bath/shower unit.
During your stay at Hotel Touring au Lac, you're just a quick walk from Lac de Neuchatel. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a shared microwave
  • Steps from Lac de Neuchatel and Trans Swiss Trail
  • Pets welcome for a fee
Hotel Touring au Lac offers its guests multilingual staff, ski storage, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel Touring au Lac also features a lift, a microwave in a common area, and a fridge in a common area.

This 3-star Neuchatel hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: CHF 18 to 18 for adults and CHF 9 to 18 for children

Conveniences

  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 22 September and 25 September.

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 30.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 18.00 to 18.00 for adults and CHF 9 to 18 for children
  • Pet fee: CHF 10 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Touring au Lac
Hotel Touring au Lac Neuchatel
Touring au Lac
Touring au Lac Hotel
Touring au Lac Neuchatel
Hotel Touring au Lac Hotel
Hotel Touring au Lac Neuchatel
Hotel Touring au Lac Hotel Neuchatel

Hotel Touring au Lac Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 105 out of 354 reviews" "
Rating 8 - Good. 166 out of 354 reviews" "
Rating 6 - Okay. 61 out of 354 reviews" "
Rating 4 - Poor. 16 out of 354 reviews" "
Rating 2 - Terrible. 6 out of 354 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean good basic facilities. Breakfast OK but a bit basic
Stayed 3 nights in Aug 2024

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the old city and by the lake front. We had to move rooms as the sink plug was stuck down in the first room but this was done quickly by helpful receptionist. Pillows were very soft but room change meant we could take pillows with us to have extra ones which made it more comfortable. Air conditioning units cooled the room but were very noisy. We had a roof facing room which was quiet. Very nice dinner at the Chinese buffet under the hotel! Convenient underground parking short walk away.
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service
Nice hotel, will stay again
Stayed 3 nights in Nov 2023

8/10 Good

David

Liked: Property conditions & facilities
Stayed there for the third time
Stayed 3 nights in Nov 2023

10/10 Excellent

David, Havelock

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful accommodation.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside hotel in excellent position
Very friendly hotel next to the lake. Excellent location for the use of public transport, free with the canton Tourist Ticket. This gives free travel in the entire canton. This will save you a fortune.
Stayed 6 nights in Apr 2023

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly team. A very high standard of cleanliness and pleasantly presented. Great location.
Stayed 3 nights in Jan 2023

10/10 Excellent

Zlatko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

CHRISTIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great but too short
Stayed 1 night in Sep 2022

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel at a very great location, clean room with AC, comfy bed and friendly staff, definitely recommend it guys.
Stayed 2 nights in Aug 2022

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing
Wonderful central location by the lake with easy walk into central neuchatel, very friendly and understanding staff
Stayed 5 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Older hotel but great location
The location of this hotel is really the selling point. It has views of the lake and is very central. The windows aren't the newest so you can hear the noise from the adjacent bar but the hotel thoughtfully provide earplugs for this very reason. The hotel itself is a little tired but the bed was comfortable and the bathroom functional. It was quite clean too. One of the best bits about the stay is the hotel provides you with a booklet of tickets for local attractions so you can have a boat trip, muséum visit and go to the botanical gardens all for free. It's also a travel pass so you can use public transport too.
Stayed 1 night in Sep 2021

4/10 Poor

Erica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and quiet, very good location right in the centre. I certainly recommend it for everyone
Stayed 1 night in Dec 2020

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

8/10 Good

Tania

Liked: Cleanliness, staff & service, room comfort
A great location right in the centre of town. Friendly and helpful staff. A lovely bonus was the free travel and visitor pass for the duration of our stay given by the hotel. The bathrooms could do with an update but were very clean. Breakfast coffee is from a machine, ok but not all options were working.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
What I liked : friendly Staff, Good Location (at the lake) What I didn't like : old building
Stayed 1 night in Nov 2019

6/10 Okay

Derek

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 1 night, location is great and service was good. It mentioned on the web "room with lake veiw" well that is not true, due to the location it is practically impossible for any room to have a proper lake view.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
We paid extra for a "lake view." What we didn't know until after check in was that the "lake view" also overlooked a festival area and we were informed only after check-in that there would be loud music played just below our window until 2 a.m.!! We were cheerfully provided with free earplugs. SO, it's a nice enough hotel in a convenient location, but having loud music immediately adjacent to the hotel is ridiculous (ironically, I think the cheaper "non lake view" rooms would have been fine, as they're on the completely opposite side of the building).
Stayed 1 night in Jun 2019