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Suite Standard Casal / Twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Swan Novo Hamburgo, you're just a quick walk from Comunidade Evangelica Hamburgo Velho. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 6 meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Comunidade Evangelica Hamburgo Velho and 3 minutes on foot from National Shoe Museum
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Property Features

Swan Novo Hamburgo offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business centre and 6 meeting rooms. A terrace, an arcade/games room, and multilingual staff are also featured at Swan Novo Hamburgo. For a fee, parking is available. This 4-star Novo Hamburgo hotel is smoke free.

  • 134 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Novo Hamburgo Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Swan Novo Hamburgo offers 134 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 6 AM to 10:00 AM.

Swan Novo Hamburgo has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 20.00 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swan Hotel Novo Hamburgo Tower
  • Swan Tower Novo Hamburgo
  • Swan Tower Novo Hamburgo Brazil
  • Swan Tower Novo Hamburgo Hotel
  • Swan Novo Hamburgo Hotel
  • Swan Tower Novo Hamburgo
  • Swan Novo Hamburgo Novo Hamburgo
  • Swan Novo Hamburgo Hotel Novo Hamburgo

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.