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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Lobby
Lobby
Exterior
Exterior
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Canadian War Museum
    14 min walk
  • Tulip
    1 min walk
  • Lyon Station
    3 min walk
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    19 min drive

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

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The price is CHF 132
for 1 room
includes taxes & fees
17 Jan - 18 Jan
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About this property

Homewood Suites by Hilton Ottawa Downtown

Hotel with free breakfast, near Byward Market Square
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation is furnished with queen sofa beds. Tempur-Pedic beds feature down duvets. 50-inch flat-screen televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Homewood Suites by Hilton Ottawa Downtown. During your stay, you're just a quick walk from Sparks Street. You'll find features such as free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Tulip Restaurant & Bar
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 1-minute drive from Parliament Hill and a few minutes from University of Ottawa
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Ottawa Downtown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 4715 square feet (438 square metres) and includes conference space. The business-friendly Homewood Suites by Hilton Ottawa Downtown also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ottawa hotel.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.
Tulip Restaurant & Bar – This restaurant specialises in local cuisine and only serves dinner.
A complimentary food shopping service is offered and guests can order late-night fare from room service (during limited hours).

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,715 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 51 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1038 reviews" "
Rating 8 - Good. 232 out of 1038 reviews" "
Rating 6 - Okay. 70 out of 1038 reviews" "
Rating 4 - Poor. 39 out of 1038 reviews" "
Rating 2 - Terrible. 26 out of 1038 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronda

Liked: Cleanliness, property conditions & facilities
Parking for oversized vehicles in nearby municipal lot was pricey.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family travel. rooms are spacious and clean. Breakfast has enough varieties and included in the room fee. Checked in staff is really helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Roberta

Stayed 3 nights in Aug 2024

4/10 Poor

Megan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in was not particularly kind or friendly. There was some confusion with the payment method, and the person didn’t handle it well. I also wanted to change the length of our stay and it ,was this whole ordeal and I had to contact multiple people multiple times to get it addressed. The room smelled funny and the couch that had the pull out, stains all over it and there was stains on the wall and the dishes weren’t put away from the dishwasher, stains all over it and there was stains on the wall and the dishes weren’t put away from the dishwasher and it was just unclean and uninviting. Also, the way to get to the parking structure was less than ideal.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ross, Bowen Island

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Hau Sin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to attractions. Room is big and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Vivianne

Stayed 2 nights in Aug 2024

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room. Decent breakfast offerings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were marvellous, very friendly and accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Heinrick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up with the suite and it was a perfect room for a family of 4.
Stayed 7 nights in Aug 2024

6/10 Okay

Brandon

Travelled with partner
I was charge for parking and then paid for underground parking
Stayed 1 night in Sep 2024

10/10 Excellent

Rodrigo

Stayed 2 nights in Aug 2024

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly, room was clean end to end. Easy to deal with and would stay here again
Stayed 1 night in Sep 2024

4/10 Poor

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
As a business traveler, I always want a shower in the morning, but the shower was broken
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Stayed 2 nights in Aug 2024

10/10 Excellent

IGOR

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Layla

Stayed 2 nights in Aug 2024

8/10 Good

Marionir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, close to Parliament Hill and metro station. Walk distance from Victoria island Kitchen well equipped.
Stayed 3 nights in Aug 2024

8/10 Good

Gabor

Liked: Cleanliness, staff & service
Great location. Clean room. Noisy fridge in the room! Friendly staff. However, i think you can get a better hotel for the same price…
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice and clean. Front desk staff were very quick and helpful. Would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Zhao

Stayed 1 night in Aug 2024