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Sopatel Silmande

4.0 star property

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Photo gallery for Sopatel Silmande

Outdoor pool, pool umbrellas, pool loungers
Junior Suite | View from room
Children’s play area – outdoor
Exterior
Manicures and pedicures

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Hot tub
  • Free airport shuttle
  • Pool
  • Bar
  • Breakfast available

Explore the area

Map
Route de Kaya, Ouagadougou, West Africa, BP 4733
  • University of Ouagadougou
    ‪5 min drive‬
  • Ouagadougou Cathedral
    ‪5 min drive‬
  • Stade du 4-Aout
    ‪8 min drive‬
  • Ouagadougou (OUA)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

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4.4 out of 5, Excellent, (89)
The price is CHF 171
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Lancaster Ouaga 2000

About this property

Sopatel Silmande

Hotel in Ouagadougou with 2 restaurants and free airport shuttle
2 restaurants, an outdoor pool and a nightclub are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar and indoor tennis courts are on-site.
Sopatel Silmande offers 170 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include indoor tennis courts.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.
During your stay at Sopatel Silmande, you'll be close to University of Ouagadougou. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at The Samandin
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes 2 indoor tennis courts, a playground and hiking/biking trails
  • Just a 3-minute drive from Musée de la Musique and a few minutes from Place des Cineastes
  • Free airport shuttle service
Sopatel Silmande offers its guests a kids' pool, an outdoor pool, indoor tennis courts, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A nightclub, spa services, and a terrace are also featured at the business-friendly Sopatel Silmande. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4-star Ouagadougou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Sopatel Silmande has 2 restaurants serving breakfast, lunch and dinner.
The Beli – This poolside restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Wango – This lobby lounge serves breakfast and light fare.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 18.30 for adults and EUR 15.45 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • The Beli
  • The Samandin
  • The Wango

Things to do

  • 2 indoor tennis courts
  • Children's pool
  • Hiking/biking trails
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 80
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sopatel Silmande

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.3 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.30 for adults and from EUR 15.45 for children
  • Late check-out fee: EUR 80 (subject to availability)
  • Rollaway bed fee: EUR 15.3 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sopatel Silmande offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

L'Hotel Silmande
L'Hotel Silmande Hotel
L'Hotel Silmande Hotel Ouagadougou
L'Hotel Silmande Ouagadougou
Golden Tulip Silmande Ouagadougou Hotel
Golden Tulip Silmande Hotel
Golden Tulip Silmande Ouagadougou
Golden Tulip Silmande
Sopatel Silmande Hotel Ouagadougou
Sopatel Silmande Hotel
Sopatel Silmande Ouagadougou
Sopatel Silmande Hotel
Sopatel Silmande Ouagadougou
Sopatel Silmande Hotel Ouagadougou

Sopatel Silmande Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 184 reviews
Rating 8 - Good. 83 out of 184 reviews
Rating 6 - Okay. 34 out of 184 reviews
Rating 4 - Poor. 12 out of 184 reviews
Rating 2 - Terrible. 9 out of 184 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Stayed 2 nights in Nov 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

tarek

Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Jason

Stayed 1 night in Jul 2024

6/10 Okay

Jason

Stayed 1 night in Jul 2024

8/10 Good

Antoinette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Christine

Stayed 6 nights in Apr 2024

2/10 Terrible

Joseph

Liked: Cleanliness, property conditions & facilities
Be careful! They are crooks
These guys are crooks! The pool was beautiful and the pizza was good. Not much else to say about them.. The newly renovated rooms appear nice but the Air Conditioner does not work.... with it on full blast the room stayed at 28°C and sounded like a car in the room (video - turn sound on!), i called for help many times and they finally sent in a technician who made it worse. After this, I called repeatedly for an update and they said they were working on it! I had translator who negotiated a room change which they were not keen on offering. Then the wifi didn’t work for 2 days and they kept telling me they were working on it.. then they told me they were running routing maintenance and knew it wasn’t working. They simply just lied. I documented all my interactions and emailed the manager who didn’t care. I asked for a reply to my complaint email (which they translated to French and printed, I witnessed all staff laughing about it) by the manager before settling the final bill (taxes only - room prepaid), the manager called security who came with their machine guns to intimidate me to pay and get me off the property. Be warned.
Stayed 3 nights in Feb 2024

6/10 Okay

tarek

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Leby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. It was clean and the room with spacious with a nice view on the nearby river.
Stayed 1 night in Jan 2024

10/10 Excellent

Francis

Stayed 3 nights in Nov 2023

10/10 Excellent

Laye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coll
Stayed 1 night in Jun 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Adamou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

marjorie

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
we had to leave this property - it was filled with mild dew and smoke
Stayed 4 nights in Aug 2022

8/10 Good

De Wet

Stayed 1 night in Jul 2022

8/10 Good

Yvonne

Stayed 6 nights in Jun 2022

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service
Great hotel.
Stayed 5 nights in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 6 nights in May 2021

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was a really nice stay, quite place as well away from the busy nightlife. And price is not bad for what you get.
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very secure at all times, enjoyed the pool area and restaurant
Stayed 14 nights in Dec 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
Business trip
The security concept of the hotel is the only reason why I still go there. The rooms are not really clean and mostly a bit rundown.
Stayed 1 night in Nov 2020