See all properties

H10 Tindaya

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for H10 Tindaya

5 outdoor pools, pool umbrellas, pool loungers
Desk, blackout curtains, free WiFi, bed sheets
Exterior detail
Lobby
Desk, blackout curtains, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Spa
  • Gym

Explore the area

Map
Punta del Roquillo s/n, Costa Calma, Pajara, Fuerteventura, 35627
  • Costa Calma Beach South
    5 min walk
  • Costa Calma Beach
    6 min walk
  • Pájara Beach
    12 min walk
  • Puerto del Rosario (FUE-Fuerteventura)
    56 min drive

Room options

View all photos for Superior Double Room, Sea View (3 adults)

Desk, blackout curtains, free WiFi, bed sheets

Superior Double Room, Sea View (3 adults)

  • 2 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Suite (Privilege 2 adults)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite (Privilege 2 adults)

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Sea View (2 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite, Sea View (2 adults and 1 child)

  • 3 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Sea View (3 adults)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite, Sea View (3 adults)

  • 3 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Sea View (3 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite, Sea View (3 adults and 1 child)

  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room Single Use, Partial Sea View

Desk, blackout curtains, free WiFi, bed sheets

Double Room Single Use, Partial Sea View

  • 2 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Single Use

Desk, blackout curtains, free WiFi, bed sheets

Double Room Single Use

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Privilege 2 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite (Privilege 2 adults and 1 child)

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Double Room Single Use Sunset View

View from room

Standard Double Room Single Use Sunset View

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Privilege 2 adults and 2 children)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite (Privilege 2 adults and 2 children)

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Sea View

Desk, blackout curtains, free WiFi, bed sheets

Superior Double Room, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite (Privilege 3 adults)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite (Privilege 3 adults)

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Junior Suite (Privilege 3 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite (Privilege 3 adults and 1 child)

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (2 adults)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite, Sea View (2 adults)

  • 3 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Sea View (2 adults and 2 children)

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite, Sea View (2 adults and 2 children)

  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room (Privilege, 2 adults)

Desk, blackout curtains, free WiFi, bed sheets

Double Room (Privilege, 2 adults)

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room (Privilege 3 adults)

Desk, blackout curtains, free WiFi, bed sheets

Double Room (Privilege 3 adults)

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Double Room (Privilege 2 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Double Room (Privilege 2 adults and 1 child)

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Superior Double Room, Sea View (2 adults and 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Superior Double Room, Sea View (2 adults and 1 child)

  • Sea view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room, Partial Sea View

Desk, blackout curtains, free WiFi, bed sheets

Double Room, Partial Sea View

  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Desk, blackout curtains, free WiFi, bed sheets

Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Outdoor pool

Royal Palm Resort & Spa - Adults Only

Pool
Breakfast included
Spa
Free WiFi
4.5 out of 5, Wonderful, (238)
The price is CHF 155
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Royal Palm Resort & Spa - Adults Only

About this property

H10 Tindaya

Family-friendly fun at the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at H10 Tindaya's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
H10 Tindaya offers 354 air-conditioned accommodations with a hairdryer and blackout curtains. Rooms open to balconies. Cable televisions are provided. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a complimentary water park, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.
During your stay at H10 Tindaya, you're just a quick walk from Costa Calma Beach South. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the seasonal outdoor pool
  • Indulge with body scrubs, massages or facials at the spa
  • Services include free babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 12 minutes by car from Tarajalejo Beach and 15 minutes from Esquinzo Beach
Some rates at H10 Tindaya are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At H10 Tindaya, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 4-star Pajara hotel is smoke free.

Guests are served a free buffet breakfast.
Restaurante Betancuria – This buffet restaurant serves breakfast, brunch, lunch and dinner.
La Choza Snack Bar – This bar serves lunch and light fare. Open daily.
Herbania Lobby Bar – On-site piano bar. Open daily.
Restaurante Alisios – Overlooking the garden, this theme restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Restaurante Route 66 – This theme restaurant specialises in American cuisine and only serves dinner. Reservations are required. Open selected days.

All-inclusive details

All-inclusive room rates at H10 Tindaya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Herbania Lobby Bar
  • La Choza Snack Bar
  • Restaurante Alisios
  • Restaurante Betancuria
  • Restaurante Route 66

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Winery release events

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Half board rate plans do not include drinks with meals.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 20 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

H10 Tindaya
H10 Tindaya Hotel
H10 Tindaya Hotel Pajara
H10 Tindaya Pajara
Tindaya
Tindaya H10
H10 Tindaya Hotel
H10 Tindaya Pajara
H10 Tindaya Hotel Pajara

H10 Tindaya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 129 out of 351 reviews" "
Rating 8 - Good. 145 out of 351 reviews" "
Rating 6 - Okay. 58 out of 351 reviews" "
Rating 4 - Poor. 8 out of 351 reviews" "
Rating 2 - Terrible. 11 out of 351 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpassed expectations.
We had a great all inclusive stay at Tindaya. Service was excellent, staff very keen to assist us with our daughter who became poorly whilst away and make sure we were comfortable. We felt well cared for, food was good quality and lots of choice- same for drinks, stunning setting, a great place to stay.
Stayed 7 nights in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed AI Privilege which was definitely a highlight. Having access to the privilege facilities was definitely worth the extra money. The room was spotless and the food was delicious. Would definitely re book.
Stayed 7 nights in Jan 2024

10/10 Excellent

Patrick

Stayed 5 nights in Dec 2023

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location next to the beach with direct access from the hotel was incredible. Rooms were really well appointed for families (we were in a junior suite and had plenty of space). The staff were very friendly and helpful. The food was not amazing, despite having privilege access to the a la carte restaurants we were not impressed, which is a shame for such an otherwise amazing hotel.
Stayed 3 nights in Nov 2023

8/10 Good

Amie

Travelled with family
Liked: Property conditions & facilities, room comfort
Great hotel with excellent swimming pools for the kids. Kids club was very poor with only one person looking after sometimes 10-11 children. Food was a bit repetitive and not much of an option for children. Beach is amazing and the kids loved it. Rooms are nice and kept clean however the A/C in our room wasn’t great and was a struggle to get to sleep at night as too hot. Reported the problem but they said it was ok. Overall we enjoyed the stay but would probably give the hotel a 8 out of 10. Things to improve on.
Stayed 7 nights in Oct 2023

10/10 Excellent

Mr Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really loved our 5 night stay here. We had the privilege booking and had access to extra amenities. Would go back again in a heartbeat. Kids loved it with all the pools and splash park along with the kids club. The spa was lovely, and the hotel was clean and modern. Staff were mainly friendly, except a few members of staff- who I think were tired/over worked. Only down side would be the buffet doesn’t have a huge range of food- however I didn’t go hungry and had access to both à la carte restaurants. Would really recommend on the whole.
Stayed 5 nights in Jun 2023

10/10 Excellent

Elena

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Siarhei

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
nothing special
the people working always seemed grumpy, breakfast was always over crowded unless you arrived at 7 am, pools and view from the pool were nice but feurteventura is pretty windy, our room was suppose to have a sunset view but only had a view of the mini golf course, parking was on the street or a dirt parking lot, the room was comfortable and clean, 10 min walk to costa calma town and beach, in the end nothing amazing and mothing very bad but would probably look for something else if i was to come back to the island
Stayed 6 nights in Mar 2022

8/10 Good

Chi

Stayed 6 nights in Feb 2022

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This is a lovely hotel, it is extremely clean and well looked after. The room was comfortable. There was a wide variety of food at all meal times. The pool areas are fabulous and the views of the ocean are incredible. The only downside is the area, although there are beaches all around the hotel, the area is very quiet with not many bars or shops around. But a lovely stay
Stayed 7 nights in Feb 2022

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were brilliant, food and drink were good, rooms and general areas were kept clean and maintained well. Covid management was very good.
Stayed 14 nights in Oct 2021

8/10 Good

Sora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2021

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday one night stay
Lovely hotel all staff friendly and efficient all areas clean food excellent compared to some other 4 star hotels also lovely location
Stayed 1 night in Feb 2021

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in nice all inclusive beach location
Lovely stay. Some services were closed as is to be expected at the moment but they catered for everything really well. Good food, Good service and good drinks. The pool area is lovely and the beach is fantastic! Would happily stay again
Stayed 2 nights in Jan 2021

8/10 Good

Marcos, London

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cercano a la playa e instalaciones en buenas condiciones. Buena relación calidad/precio
Stayed 1 night in Jan 2021

8/10 Good

Ivan, Fuerteventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the drinks were great using high quality alcohol which not many hotels do on all inclusive. The rooms are spotless clean and sea view is breathtaking. Covid secure meassures everywhere. The only thing is that the food in the restaurant is quite repetative and a bit limited but was tasty. Great staff. Great customer service from ebookers when booking.
Stayed 9 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi marido y yo estuvimos 6 días hospedados en este hotel y nos encantó. Estoy embarazada de 6 meses con lo cual queríamos una semana de relax y tranquilidad. Todo el personal fue muy amable. Tuvimos suerte y nos dieron una habitación con vistas al mar así que no tuvimos los problemas de ruidos que he visto en otras opiniones. La comida estaba bien, sobre todo la parte de pasta italiana, aunque los cócteles podrían mejorar un poquito o que por lo menos te pongan una imagen real de cómo son en la carta y no otra presentación totalmente distinta. Los animadores Nacho y Axis fueron encantadores y nos lo pasamos genial con ellos, intenten participar en las actividades y verán que bien se lo pasan! Cuando fuimos, la piscina de agua salada (la que tiene los toboganes para niños) estaba cerrada ya que estaba en obras, con lo cual nos imaginábamos que habría mucho ruido pero no nos molestó. Una sugerencia al hotel es que las clases de spinning en la piscina la hagan en la climatizada, ya que teníamos muchas ganas de hacerla pero el agua estaba congelada y no pudimos. Seguro que volveremos en un futuro y nos tocará usar el mini club :)
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Shame
First impression was good - given upgraded room but this unfortunately was over the spa and droning kept us awake all night.(had to be moved) Would advise travellers with food intolerances or allergies that the buffet is of no use to you. If you enquire about allergens in the restaurant you are mainly greeted by a shrug of the shoulders. Once complaints are made about this situation you can be offered separate food from a set menu, which is cooked at your request. The restaurant manager, Carlos, was excellent after the original complaints were made. Overall the expectations of a few relaxing days at the beach were spoilt by the first day of unnecessary problems.
Stayed 3 nights in Feb 2020

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Brilliant hotel...we loved our stay. Room was spacious and spotless..lovely toiletries and added extras ie toothbrush, comb, razor etc. Staff on desk very polite and helpful. Great selection of food and something for everyone. Very relaxing holiday and lovely walks on the beach. Lovely outdoor space to relax.Would have no hesitation in going back and hope too. Thank you for a great trip.
Stayed 4 nights in Jan 2020

8/10 Good

krystyna

Liked: Cleanliness, property conditions & facilities, room comfort
The staff in the Reception not nice. My partner last night had diarrhoea and vomiting. Food we had only in the Hotel. I reported this incidence to the reception but the lady was not nice and did nothing. She did not even to listen what he has eaten. It means that no lesson for other customers.
Stayed 11 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The cleanliness overall of the hotel was excellent. The staff showed a real care! Lunch and dinner staff were helpful and friendly. The pools were not heated. For my personal taste I found the resort a little isolated. The hotel ought to organise day trips, or boat trips...
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Got there at 1pm, told to go eat as the room was not ready and will phone me once ready. Got told room is ready at 315pm. Asked if it is a quiet and nice room, reception staff said yes its very nice! No porter so got directions to my room. Opened door and all you smell was mould! I asked to see the upgrade, which was exactly the same as the other room so i declined. The room has no kettle or iron, there was a mini fridge with no drinks or even water, was a safe however all these you need to request and pay an additional cost. Food / restaurant - was ok, very repetitive and bland. Not much choice, and be careful with the meat you choose as most of the meat i chose was pink inside or raw. Strange that they serve chicken nuggets for breakfast!!!! Pool bar served food also, limited choice. There is a Route 66 american restaurant, which I believed that you can use once per stay, this was not the case. Asked receptionist and she stated I had to pay eventhough I was all inclusive! I said im sure its included for me, she told me its not and to prove to her on my booking, how rude! Drinks - drinks are not bad, some known label brands included, however only one person serving behind each bar, and can cause long queues. Gym/Spa - Gym not bad, has a few things to use and adequate. To use the indoor pool, sauna is a 10 EURO charge per visit. Pool - need to pay deposit for pool towels, however 4 pools to chose from. location - Nothing around, hire a car and you will be fine.
Stayed 5 nights in Jul 2019