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Silkari Lagoons Port Douglas

4.5 star property

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Photo gallery for Silkari Lagoons Port Douglas

Terrace/patio
Garden
Blackout curtains, iron/ironing board, bed sheets
Exterior
Bicycling

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Barbecue grill
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
2 Langley Road, Port Douglas, QLD, 4877
  • Four Mile Beach Park
    ‪7 min walk‬
  • Four Mile Beach
    ‪12 min walk‬
  • Wildlife Habitat
    ‪2 min drive‬
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    ‪3 min drive‬

Room options

View all photos for Three Bedroom Lagoon Swim Out Dual Key

Blackout curtains, iron/ironing board, bed sheets

Three Bedroom Lagoon Swim Out Dual Key

  • 100 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Two Bedroom Exclusive Plunge Pool Dual Key

Blackout curtains, iron/ironing board, bed sheets

Two Bedroom Exclusive Plunge Pool Dual Key

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Hotel Garden Room (stair access only)

Hotel Garden Room (stair access only) | Blackout curtains, iron/ironing board, bed sheets

Hotel Garden Room (stair access only)

  • 23 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Balcony Spa Dual Key

View from room

Two Bedroom Balcony Spa Dual Key

  • 86 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Hotel Lagoon Swim-Out

Blackout curtains, iron/ironing board, bed sheets

Hotel Lagoon Swim-Out

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Lagoon Swim-Out

Blackout curtains, iron/ironing board, bed sheets

One Bedroom Lagoon Swim-Out

  • 68 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Two Bedroom Lagoon Swim-Out Dual Key

Blackout curtains, iron/ironing board, bed sheets

Two Bedroom Lagoon Swim-Out Dual Key

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Hotel Balcony Spa

Blackout curtains, iron/ironing board, bed sheets

Hotel Balcony Spa

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Deluxe

Blackout curtains, iron/ironing board, bed sheets

One Bedroom Deluxe

  • 68 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Balcony Spa Dual Key

Blackout curtains, iron/ironing board, bed sheets

Three Bedroom Balcony Spa Dual Key

  • 86 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

Similar properties

Exterior

Oaks Port Douglas Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1001)
The price is CHF 95
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Oaks Port Douglas Resort

About this property

Silkari Lagoons Port Douglas

Luxury aparthotel in Port Douglas with 6 outdoor swimming pools
6 outdoor pools, concierge services and dry cleaning are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment features a kitchenette with a fridge and a microwave, plus a coffee/tea maker and a flat-screen TV with cable channels. A ceiling fan, a hairdryer and a shower are among the other amenities that guests will find. Weekly housekeeping is available.
Silkari Lagoons Port Douglas offers 123 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary slippers. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers and microwaves.

Bathrooms include a shower, complimentary toiletries and hairdryers. 30-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

6 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Silkari Lagoons Port Douglas's great location gets high marks from our customers. During your stay, you're just a quick walk from Four Mile Beach Park. Enjoy features like free WiFi in public areas and free self-parking, plus 6 outdoor pools. This luxury aparthotel has 123 apartments over 3 floors. Each apartment offers a kitchenette and a flat-screen TV.
  • Each apartment offers a kitchenette, a flat-screen TV and a full-sized fridge
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the 6 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the pool
  • Within a 15-minute walk of Four Mile Beach Park and Four Mile Beach
  • Airport and local-area shuttle service available for a fee
Silkari Lagoons Port Douglas offers its guests 6 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the luxury Silkari Lagoons Port Douglas. Free self parking is available.

This 4.5-star Port Douglas aparthotel is smoke free.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 6 outdoor pools
  • Fenced pool
  • Pool loungers
  • Pool toys

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Pool toys

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Deck/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the ocean

Things to do

  • Bicycle rentals
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Sailing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 123 units
  • 3 floors
  • Access via exterior corridors
  • Bicycle rentals
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 41 per person (one way)
  • Airport shuttle fee per child: AUD 20.50 (one-way), (from 2 to 11 years old)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Silkari Lagoons Port Douglas offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Oaks Lagoons
Oaks Lagoons Hotel
Oaks Lagoons Hotel Port Douglas
Oaks Lagoons Port Douglas
Oaks Lagoons Apartment Port Douglas
Oaks Lagoons Apartment
Oaks Lagoons
Silkari Lagoons Port Douglas Aparthotel
Silkari Lagoons Port Douglas Port Douglas
Silkari Lagoons Port Douglas Aparthotel Port Douglas

Silkari Lagoons Port Douglas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1076 reviews
Rating 8 - Good. 387 out of 1076 reviews
Rating 6 - Okay. 138 out of 1076 reviews
Rating 4 - Poor. 42 out of 1076 reviews
Rating 2 - Terrible. 16 out of 1076 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean and blocked out any outside noise. Very relaxing place, only downside is no restaurant on the premises.
Stayed 4 nights in Nov 2024

8/10 Good

Andrew

Travelled with family, Travelled with family and small children
Liked: Amenities
The property in general was great. The room amenities were great (albeit no oven in the kitchen, only a convection microwave) living area, tv access (kids loved the tv in their room), tea/coffee facilities, wifi, balcony spa etc. The furnishings, sheets, towels were mostly clean but still found the odd stain here and there. Bathrooms were pretty dated with a lot of mould present in the shower silicone. The place is old but it had everythifn we needed and was very comfortable. The 5 min walk to the beach via a beautiful jungle track and the massive pools (with noodles and floats provided) in the courtyard were brilliant. The staff at the front desk were super friendly and helpful, and even the maintenance staff were always happy for a friendly chat. BBQ area was impressively immaculate, with utensils, cleaning products and oil spray provided. Thanks for a wonderful stay! We'd come back.
Stayed 10 nights in Nov 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

WAYNE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We have stayed before. Our apartment was a nice size with swim up pool. Our only issue is the water for us was too warm. Approximately 30 degrees. We therefore swam in ocean 27 degrees. Would be nice if they could put shade sails up to make the water more refreshing. Everything else was great
Stayed 7 nights in Nov 2024

6/10 Okay

Erika B

Disapointing resort is run down, rust, mould, dirty plates, mould smell in cupboards, told not to turn off aircon i was uncomfortable eas dreezing
Stayed 4 nights in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Pool needed a good scrub around the water line it had a large ring of black scum on the tiles. Cooking utensils were lacking, the pan was so bad we had to go out and buy one. Bed very comfortable. Room was spacious. Enjoyable stay, would recommend.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicholas Paul Alexander

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a swim out room which was great
Stayed 5 nights in Oct 2024

10/10 Excellent

natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Swim out pool room was the winner for us! We will be back
Stayed 4 nights in Oct 2024

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great, chilled family holiday, Dual key configuration, with direct access to the pool was a game changer for a family of 5! Kids absolutely loved being able to access the pool so much.
Stayed 5 nights in Oct 2024

8/10 Good

Justin

Liked: Cleanliness
Stay was fine, the spa was not functioning which was disappointing and a reason we chose your resort
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the swim out rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this resort! Fantastic staff! Great room layout! Emily @ front desk went out of her way to help us out after our original booking at another resort was lost & they were fully booked. She was so kind to find us a room very last minute & assist me with the booking process. She also advised us on a restaurant option for the evening &, WOW was she right! It was the best meal we had all trip @ IRONBAR in the main street. The room was fantastic! It was a dual layout with a main entry between 2 rooms for families. Our teenage daughters were on one side & my husband & I on the other. Quite large rooms with a spa balcony overlooking 1 of the 6 pools on the site.
Stayed 2 nights in Sep 2024

10/10 Excellent

Larissa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Catriona

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

jas

Travelled with family
Liked: Cleanliness, room comfort
Nice clean spacious apartment
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Love it I will stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jarad Taylor

Liked: Cleanliness, property conditions & facilities
Awesome location
Stayed 5 nights in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Balcony spa
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service. Knowledgeable and very helpful staff. All you need is ask them.
Stayed 7 nights in Sep 2024

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Microwave was inoperable as it had the wrong plate. Didn’t get replaced despite bringing it to receptions attention. Fridge froze everything solid despite being on lowest setting. Ruined our fruit & veg, drinks and dairy products.
Stayed 8 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The pool and BBQ was in good condition, the room could use some touch up eg cracks in walls old shower doors, it will be nice in there empty out the bins or at least supply bin liners and toilet paper 1 1/2 rolls is not enough for 4 nights especially if you are travelling with 2 or 4 people Otherwise I would come back
Stayed 4 nights in Sep 2024

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely property and surroundings
Stayed 3 nights in Sep 2024