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"Was all good very clean good staff service Liked alote " More

By a verified traveller on Fri 05 Mar 2021

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Deluxe Room, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Double or Twin Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double or Twin Room (Land View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Pestana Dom João II Hotel Beach & Golf Resort, you're just a quick walk from Alvor Beach. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, beach bar and poolside bar offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and mini golf
  • Just a 4-minute walk from Alvor Beach and 10 minutes by car from Rocha Beach
  • Airport shuttle service available for a fee

Pestana Dom João II Hotel Beach & Golf Resort ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pestana Dom João II Hotel Beach & Golf Resort

Everyone (6) Couples (5) Family (1) Other (1)
5 out of 5
Was all good very clean good staff service Liked alote

Posted by on 5 Mar 2021

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3 out of 5
Indoor pool, sauna and steam room very good. Location was reasonable, nice sea view from top floor superior room.

Posted by on 21 Nov 2019

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Comment from Hotel Management

23 Nov 2019 by Flávio Simão | Guest Service Manager

Dear Guest, Thank you very much for your rating and comments about your recent stay at Pestana Hotel Dom João II. We are very happy to know you had a good stay with us. We hope to a have an opportunity to see you again in a not too distant future. With our Best Regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

1 out of 5
Our trip to Portimao was booked as a free shuttle from the hotel. We were dropped off on a scruffy side street, without a clue where we were. Wmanaged

Posted by on 29 Sep 2019

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Comment from Hotel Management

23 Nov 2019 by Flávio Simão | Guest Service Manager

Dear Guest, Thank you very much for your rating and comments about your recent stay at Pestana Hotel Dom João II. Unfortunately we did not meet all your expectations. Kindly accept our sincerest apologies for any inconvenience caused. We thank you once again and hope to have the opportunity to welcome you back in a near future. Kindest regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

4 out of 5

Close to the beach

Our room in hotel badly needed upgrading . By the end of the day one corner of the pool would be very dirty . Although, it was the perfect location and breakfast was lovely

Posted by , from Ireland on 24 Aug 2017

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Comment from Hotel Management

26 Aug 2017 by carlos dinis

Dear Guest, Thank you very much for your comments in Expedia. Your opinion is very important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We hope to have the opportunity to welcome you again in a near future. Sunny regards from Portugal Carlos Dinis | Gestor Unidade / Unit Manager Pestana Hotel Dom João II

4 out of 5

Great service from Pestana in this hotel

I have stayed in other Pestana hotels and the service has not been as good as here. Breakfast is very good but busy. The coffee machine appeared to be needing refilled regularly which meant a queue. The champagne/prosecco/cava which is a lovely touch appears to be abused by some guests which is hard to control but certainly should be. Lovely stay and would definitely visit again.

Posted by on 7 Mar 2016

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5 out of 5

Getaway

Great location on the beech staff friendly and helpful

Posted by on 26 May 2015

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5 out of 5

Booked in to hotel as my husband was in hospital

Everyone were kind & helpful to me during my 2 day stay. This was a stressful time in my life but I was able to regarge my batteries! I stayed in Vila 2 wich was wonderful. It was quiet & peaceful. Just what the Doctor ordered. Thank you so much.

Posted by on 15 Mar 2015

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4 out of 5

Lovely quiet location

Lovely hotel in a quiet location. It was too cold to use the pool(December) but it still looked inviting in the sunshine. Lovely staff and an immaculate hotel made for a lovely stay. My only complaint was the fact that the "resident" stray dog kept us awake a couple of nights, while he stood in the car park and barked for what seemed like hours!

Posted by on 10 Dec 2014

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4 out of 5

great beach location

enjoyed our stay again ,only downside is the walk into town not the nicest walk but didn't put us off.

Posted by on 9 Sep 2013

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4 out of 5
Globalement satisfaisant , buffet pas acceptable Good place

Posted by on 30 Jul 2019

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Comment from Hotel Management

2 Aug 2019 by Flávio Simão | Guest Service Manager

Dear Guest, Thank you very much for your rating and comments about your recent stay at Pestana Hotel Dom João II. We are happy to know you had a good stay with us. We hope to a have an opportunity to see you again in a not too distant future. With our Best Regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

About the Pestana Dom João II Hotel Beach & Golf Resort

Location Praia De Alvor, Portimao, 8501-904

Property Features

Pestana Dom João II Hotel Beach & Golf Resort offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Pestana Dom João II Hotel Beach & Golf Resort. Limited free parking is available on a first-come, first-served basis. This 4-star Portimão hotel is smoke free.

  • 257 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Portimao Station (7.9 km / 4.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pestana Dom João II Hotel Beach & Golf Resort offers 257 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Pestana Dom João II Hotel Beach & Golf Resort has a restaurant serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Fitness classes on site
  • Water skiing on site
  • Scuba diving nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is open daily.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. The property is professionally cleaned.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 536
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Pestana Dom Joao Ii Hotel Alvor
  • Pestana Dom João II Villas & Beach Resort Portimao
  • Pestana Dom João II Villas Beach Portimao
  • Pestana Dom João II Villas Beach Resort Portimao
  • Pestana Dom João II Villas Beach
  • Pestana Dom Joao Ii & Portimao
  • Pestana Dom João II Hotel Beach Golf Resort
  • Pestana Dom João II Hotel Beach & Golf Resort Hotel
  • Pestana Dom João II Hotel Beach & Golf Resort Portimão
  • Pestana Dom João II Hotel Beach & Golf Resort Hotel Portimão

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.