6/10 Okay
Andrew
Travelled with partner
20 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities
My vacation here was amazing! Beautiful for pools, ocean, and food.
The only 2 big issues we had was the power went out several times( mainly at night) when it was humid everyday. And the other issue was trying to have things delivered to the room what we needed. Toilet paper and wash clothes... we repeatedly messaged them over the "whatsapp" like they said and gave us the information and they either didnt respond or did respond and said well send someone there, we waited several hrs and no one came, i then went to the front desk and asked for things personally and they still didnt give me anything. They called people "technicians" "housekeepers"we waited and waited, no one came for hrs. Trying to get things to the room was like "pulling teeth" we also were not really impressed with the restaurants there either. The restaurants were nice and romantic settings, but the food was not good. The buffet was worth going to, they had great food!
Andrew
Stayed 7 nights in Oct 2024