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Apartamentos LIVVO Koala Garden

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apartamentos LIVVO Koala Garden

Exterior
In-room safe, free WiFi, bed sheets
Lobby
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Pool
  • All-inclusive
  • Kitchen
  • Air conditioning
  • Outdoor space

Explore the area

Map
Calle Geminis, 2, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Holiday World Maspalomas
    7 min walk
  • Maspalomas Botanical Garden
    18 min walk
  • Maspalomas Golf Course
    5 min drive
  • Las Palmas (LPA-Gran Canaria)
    29 min drive

Room options

View all photos for Standard Apartment, 1 Bedroom (2+1)

In-room safe, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (2+1)

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom

In-room safe, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Double Sofa Beds OR 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom (3+1)

In-room safe, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (3+1)

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom (2+2)

In-room safe, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (2+2)

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio

In-room safe, free WiFi, bed sheets

Studio

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Double Sofa Beds OR 2 Single Beds

About this property

Apartamentos LIVVO Koala Garden

Family-friendly San Bartolomé de Tirajana aparthotel in Maspalomas with 4 outdoor swimming pools
This smoke-free aparthotel features 4 outdoor pools, a restaurant and a children's pool. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include a balcony and a TV. Limited housekeeping is available.
Apartamentos LIVVO Koala Garden offers 233 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include baths or showers with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a limited basis.

4 outdoor swimming pools are on site along with a children's pool.
During your stay at Apartamentos LIVVO Koala Garden, you're just a quick walk from Holiday World Maspalomas. Features include free WiFi in public areas, plus 4 outdoor pools and a restaurant. This upmarket aparthotel has 233 apartments. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchenette, a balcony or patio and a deep-soaking bath
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the 4 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 6 minutes by car from Yumbo Shopping Center and 7 minutes from Maspalomas Dunes
Some rates at Apartamentos LIVVO Koala Garden are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. WiFi is free in public spaces. Apartamentos LIVVO Koala Garden offers its guests 4 outdoor swimming pools and a children's pool. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Apartamentos LIVVO Koala Garden.

This 4-star San Bartolomé de Tirajana aparthotel is smoke free.

Apartamentos LIVVO Koala Garden has a restaurant on site.

All-inclusive details

All-inclusive room rates at Apartamentos LIVVO Koala Garden are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish

Property amenities

Pool/Spa

  • 4 outdoor pools
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available

Family friendly

  • Children's pool

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Housekeeping (limited availability)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Billiards/pool table
  • Children's pool
  • Table tennis
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 233 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property's breakfast and dinner are served at a nearby property, located 75 feet (23 meters) away.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number E-35/1/0940

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Koala Garden
Koala Garden Suites
Koala Garden Suites Apartment
Koala Garden Suites Apartment San Bartolome de Tirajana
Koala Garden Suites San Bartolome de Tirajana
Apartamentos Koala Garden Suites Apartment
Apartamentos Koala Garden Suites
THe Koala Garden Suites
Apartamentos Koala Garden Apartment San Bartolome de Tirajana
Apartamentos Koala Garden Apartment
Apartamentos Koala Garden San Bartolome de Tirajana
Apartamentos Koala Garden
Apartamentos THe Koala Garden Suites

Apartamentos LIVVO Koala Garden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 39 out of 291 reviews" "
Rating 8 - Good. 130 out of 291 reviews" "
Rating 6 - Okay. 89 out of 291 reviews" "
Rating 4 - Poor. 22 out of 291 reviews" "
Rating 2 - Terrible. 11 out of 291 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Julia

Disliked: Cleanliness, room comfort
Dirty and low standard
Stayed 3 nights in Dec 2021

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, room comfort
The best
It was really fun and beautiful area , close to a lot of things
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2018

8/10 Good

Frode

Liked: Cleanliness, property conditions & facilities
You usually get what you pay for.
Nice touristy place with common pool open 8 hours a day. Not a lot of things to do or see in the area but we come here for the climate not the culture. We went without WiFi for our first 30 hours of a 3 day visit until it was repaired. Overall an ok place.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy accommodation well maintained.Kitchen not really good enough for cooking decent meals and too small
Stayed 6 nights in Nov 2018

8/10 Good

Robert&Hilda, Liverpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our apartment and the lovely palm tree outside for shade.The pool was good and the gardens were lovely. The apartment was clean and well serviced.Staff all very efficient.We loved the apartment but only criticism is the kitchen facilities were a bit sparse. ie. No kitchen knife,no bowl for use in the microwave and our hob didn't work but was eventually replaced with new. Overall, really enjoyed it and pleased with most things.
Stayed 7 nights in Nov 2018

8/10 Good

Stephen , Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A great plaice if you have children but want them to be safe. The apartments were clean and well maintained. Staff were friendly and helpful. The kitchen has all the basics for breakfast or snacks. Would recommend eating out rather than cooking. Cleaning staff efficient. Check in and check out very quick. U.K. tv signal was not working on our visit should that be something you need. Room has a free safe but you need a refundable deposit for some items such as tv remote or an iron. Not an issue but each is €20. Money refunded ok on check out. Overall a very good experience and we will go back for a longer stay.
Stayed 3 nights in Apr 2018

8/10 Good

Kaz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean basic apartments
On arrival fridge would not close replaced within 30mins, free safe stopped working again sorted straight away have no complaints other than we couldn't get drinks at the pool and couldn't pay additional amount to do so meaning we had to go out a lot. Only 5 euros in taxi's and free bus supplied. Very reasonable nice break
Stayed 7 nights in Mar 2018

6/10 Okay

Lisa

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Gran Canaria Feb 2018
LOVELY POOL AREA BUT THE APARTMENT WAS TIRED & NEEDED AN OVERHAUL

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Great, inexpensive hotel and worth a visit.
Loved this hotel. British was the minority at the time of travel but this was ok. Hotel was quiet, clean. The staff weren't overly friendly but not rude either. Location is ok if your hiring a car, it's a bit of a treck to anything other than holiday world. I would stay again

8/10 Good

Mark, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large hotel complex, great location
Having read previous reviews we thought e were at the wrong hotel!! Plenty of space around the numerous pools, no shortage of sunbeds or umbrellas, and the rooms were large with more than adequate self-catering facilities. We are a couple with a six year old daughter and we had a thoroughly enjoyable stay. The location was very good with Holiday World within a five minute walk - bars, restaurants, fair rides and kiddies park. The hotel is situated on the main highway bus route - Las Palmas to Puerto Mogan - with a stop right outside. The quaint traditional village of San Fernando is one stop way with great Tapas bars and restaurants.

6/10 Okay

Pinkney family, doncaster

Liked: Cleanliness, staff & service
You get what you pay for.
Good base to explore the lovely island. For the price, cant really fault the accommodation.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Overall this hotel is excellent value for money. The rooms are a little worn but very clean and functional. Ideal stay for families. The kids club is amazing and the girls working there are wonderful. We were self catering and the kitchenette area was small but again functional, the local Spa supermarket (5 mins walk) had everything we needed to make breakfast and lunch. Very close to the Holiday World complex, again amazing for the kids. Beach is not too far, either a free bus or a 4 Euro cab ride. Very easy to get about. The only criticisms I have are that with all the pools the hotel has none of them are shallow enough for children under 12 (ish) to reach the bottom, so not ideal for our 5 year old who's still learning to swim. Also I repeatedly asked for late check out and was told to come back the morning we were leaving, to be told no. The hotel was nowhere near full capacity, I really don't understand why they couldn't accommodate?! But overall a very happy stay, would go back!

8/10 Good

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel itself was ok bar not up to much but was pleased with the rooms

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rude staff on the check in.
Not only rude and unhelpful staff but the room that we got wasn't cleaned properly, very strong smell of drainage. Room need very serious attention.

8/10 Good

family with kid, London

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
good hotel for 3 star, beds are uncomfortable.
generally we enjoyed stay in this hotel as quied and great frendly staff, no much choices of food but enough to keep your stomach full . 7 min on FREE bus to the Maspalomas beach, running 3 times a day. Shows every evening but after show nothing to do atol. Kids club not safe enough to leave your child with out parents. some times was broken glass on the floor next to the swimming pools , takes time to cleaned. poor choice of drinks, coctail's says made from natural fresh fruits, not true, all mixed with basic concetrate juce from the paper packs. mattresses horrible, cheap, pillows even worse. 2 days room was not cleaned. Not great wi fi, have to pay deposit of €20 for remote control, but you can control TV with out remote. will be great to have some lights on the steps next to the pool as evening time they are not visible and easy to felt down. apart this the facility have Large Rooms and relax atmosfere, will diffinately come back again.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check out day
All ok until sat 18th when I had requested by phone with expedia a stay on 18th as our flight returned 19th...the manager was ignorant, unpleasant and totally unpleasant even threatening to dump our clothes etc on the street....al this with 3 children...did not accept there was an error did not offer to assist in any way shape or form...was just rude and unhelpful

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Derrick

Disliked: Staff & service
Average Stay
Stayed here for new year , this i a vast place with 4 complexes each with its own pool. However at this time of year the sun is quite low so the apartments on the west side get little to no sun at all on the balcony's we asked to change apartments twice and were told that there was nothing available however there was at least 2 - 3 that were empty . so be aware ! the area is OK and if you don't mind a short walk you can be in playa and the yumbo in just 15 mins There is a shop in the complex which is expensive and a spar just 3 mins away but again expensive about 30% more expensive . The apartments are a good size and tidy enough but could be better laid out , the kitchen area leaves a lot to be desired there is no work top !!! so if you are cooking there is nowhere to put any plate cups ect really badly designed , maybe this is to get you to take up the buffet for 10.95 , i suggest they shave a bit of the bathroom which is huge and add it to the kitchen , also very few utensils for cooking also as the same with most places in GC no scrubber for dishes and the T towel was never changed in a week. As for cleaning the towels were changed nearly everyday however the floor never saw a mop the entire time we were there in fact it rarely saw a broom . Oh one last thing BE AWARE the TV is slap bang on same wall as the bedroom of the apartment next door . It was ok but would only return as a last resort .

10/10 Excellent

Katharina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
it was nice when it was new
I think when it was new, it was a very nice hotel. Unfortunately, it is really old and in bad condition overall. The shower was rotten, the front door had seen better days. There was not really enough cutlery and plates, also no cooking equipment (1 pot and 1 pan, that was it). The internet connection was bad. The cleaning was not so good also, as we found this huge glass splitter on the floor next to the sofa. Luckily nobody stepped in, could of been a bad injury.

4/10 Poor

Fritha, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go here
The room's were quite unclean, the bed's were really uncomfortable. There was a free bus service from the hotel to a nice beach but this was the only freebie. The WiFi was not free, and when we did get it it was super slow. The air con was incredibly weak and was capped so you can't adjust it. The hotel cleaning staff were incredibly loud and woke us up every day at 8:30am. The hotel is a 30 min walk from the centre but taxis are quite cheap, about 4 euros for most places.

8/10 Good

Bo, Kent

Liked: Staff & service
Value for money
Standard adequate to the price. Good facilities. Staff need to be more friendly (except Ruben who made an exception of the rule).

8/10 Good

Kata, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for this price to stay!
We had a lovely week there. Quite good food, close to the beach, shopping center and motorway.

10/10 Excellent

Sarah, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Welcoming Apartments
The apartment complex its self is old and quite tired but the refurb of furniture, bedding and curtains is bright and colourful. The staff are very friendly and helpful. Breakfast was amazing, lunch and dinner the usual array of buffet style food. The animation team are so friendly (not at all pushy) just great fun and work there socks off to make everyone feel happy. There is a free bus service to the beach which takes about 15mins. Overall for what we paid it was great value for money.

8/10 Good

Keith, London

Liked: Room comfort
Family holiday in Koala gardens
Very pleased overall with the hotel, Food was good, day time activities by the pool was excellent , the day time / evening Rep was very pleasant and always got people involved. Rooms were comfortable and plenty of room. The day time Snacks could be improved by varying the selection. The bus service to the beach was good, although there was much as far as additional bars etc outside the hotel, (there was a Fun fair across the road, but only had a few bars and restaurants. A taxis was required for the nearest Shopping center. The family enjoyed the hotel / holiday and good value for the money spent.