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Club Vista Serena

3.0 star property

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Photo gallery for Club Vista Serena

Property amenity
Front of property
Property amenity
Terrace/patio
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
Calle Capricornio, 2, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Maspalomas Dunes
    ‪6 min drive‬
  • Maspalomas Lighthouse
    ‪7 min drive‬
  • Meloneras Beach
    ‪9 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪28 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (1 Adult + 1 Child)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (1 Adult + 1 Child)

  • 47 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (1 Adult)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (1 Adult)

  • 47 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment (2 Adults)

Extra beds

Superior Apartment (2 Adults)

  • 47 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment (1 Adult)

Extra beds

Superior Apartment (1 Adult)

  • 47 sq m
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (2 Adults)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (2 Adults)

  • 47 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 1 Child)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 1 Child)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 2 Children)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 2 Children)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (3 Adults + 1 Child)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (3 Adults + 1 Child)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (1 Adult + 1 Child)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (1 Adult + 1 Child)

  • 47 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (1 Adult)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (1 Adult)

  • 47 sq m
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (2 Adults)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (2 Adults)

  • 47 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (3 Adults + 1 Child)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (3 Adults + 1 Child)

  • 47 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (2 Adults + 1 Child)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (2 Adults + 1 Child)

  • 47 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (3 Adults)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (3 Adults)

  • 47 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (3 Adults)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, 1 Double Bed with Sofa bed (3 Adults)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (2 Adults + 2 Children)

1 bedroom, down duvets, desk, blackout curtains

Standard Apartment, Multiple Beds (2 Adults + 2 Children)

  • 47 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Club Vista Serena

Hot springs hotel connected to the convention centre in San Bartolomé de Tirajana with an outdoor pool
An outdoor pool, a restaurant and a swim-up bar are available at this smoke-free hotel. Other amenities include a snack bar/deli, a children's pool and concierge services.
Club Vista Serena offers 48 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to furnished balconies. Beds feature down duvets. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, bidets and hairdryers. Televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Club Vista Serena, you're connected to the convention centre and just a quick walk from Holiday World Maspalomas. You'll find features such as an outdoor pool, a restaurant and a swim-up bar.
  • Enjoy a bite to eat at Bar Restaurante Vista S., a family restaurant that serves Mediterranean cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes helicopter/aeroplane tours
  • Just a 2-minute drive from Holiday World Maspalomas and 6 minutes from Maspalomas Dunes
  • Airport and beach shuttle service available for a fee
Club Vista Serena offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the swim-up bar.

A library, a terrace, and multilingual staff are also featured at the business-friendly Club Vista Serena. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 3-star San Bartolomé de Tirajana hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 11:00 AM.
Bar Restaurante Vista S. – This family restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Estonian, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar Restaurante Vista S.

Things to do

  • Billiards/pool table
  • Children's pool
  • Helicopter/aeroplane tours
  • Library
  • Outdoor pool
  • Table tennis
  • Wine tours

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 39
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
This property requires identification for all guests at check-in, regardless of age.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 12 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55 (one-way)
  • Late check-out fee: EUR 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts major credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Club Vista Serena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Club Vista Serena
Vista Serena Bartolome Tiraja
Club Vista Serena Apartment San Bartolome de Tirajana
Club Vista Serena San Bartolome de Tirajana
Club Vista Serena Hotel
Club Vista Serena San Bartolomé de Tirajana
Club Vista Serena Hotel San Bartolomé de Tirajana

Club Vista Serena Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 278 reviews
Rating 8 - Good. 132 out of 278 reviews
Rating 6 - Okay. 39 out of 278 reviews
Rating 4 - Poor. 7 out of 278 reviews
Rating 2 - Terrible. 4 out of 278 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Athaliah elizsa mae Felizarta

Liked: Cleanliness, staff & service
I had a pleasant stay overall. The staff were incredibly kind and respectful, making me feel welcome throughout my visit. The place itself is quiet and relaxing, which I appreciated. However, I did notice ants in my room the day before I was leaving. While I didn’t report it, I trust the staff would have addressed the issue promptly if I had. Aside from that, it’s a very nice place with a wonderful team. I’d recommend it for the atmosphere and hospitality!
Stayed 4 nights in Dec 2024

10/10 Excellent

Leonidas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
December 2024
Beautiful place to stay in pleasant surroundings. Jumbo only 20 minute walk. Main beach 40 minutes walk. Buses and taxis for all other journeys nearby.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Catalina greeted me on arrival, very genuine, warm and friendly welcome. Apartment great, bottle of water in fridge. Aircon in bedroom. Apartments are not the most modern and a little tired but very clean and has everything you need and a great sized private balcony.
Stayed 1 night in Sep 2024

8/10 Good

EMMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable 2 weeks here. There were 12 of us and we all enjoyed it. The pool was lovely and the Venice pool bar and restaurant was very good too. There was a problem with the cleaning in our second week which was a shame but all in all we had a great time here
Stayed 14 nights in Jul 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice enough stay but there were a few issues that raised my eyebrow a little. Staff are friendly around everywhere of the apartments. When I have raised issues they have been quick to sort it out. They always asked if I needed anything as I often didn;t get room cleaned and they were aware. Rooms are nice, bed comfy, and bathroom very good everything you need. they have food but it is limited but what I prdered was nice. maintenance wasn't all that good in my room, handles needed tightening and mirror in bathroom felt it needed fixing, but not end of the world. Problem with reception it closes at 4 and therefore asking questions or getting help is a problem. if you are leaving after you must get your luggage before 4, you can't get a shower after 4 as it is located downstairs below reception. it's not ideal for those who are flying late. Checkout is too early. I stayed 10 days and asked for late checkout and was told it was 39e. I was only looking for 1/2 hour or more and would pay a small fee - but wasn't paying 39e. It left a sour taste in my mouth after a 10 days booking. The only channel for UK is BBC News and the channel itself is about American! It's in a quiet area and not many people around the pool - the pool is nice though and well maintained. It's near Holidayworld but a very good walk to Yumbo. I would stay here again, but they really do need to fix issues on late checkout or make check out later. I wouldn't stay here if my flight was late
Stayed 10 nights in May 2024

8/10 Good

Carla

Liked: Staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class service
I had a fantastic stay at Club Vista. The service was unbelievable and I had a wide choice of entrees and main courses being a half board stay. The staff went out of their way to make my stay really memorable.
Stayed 8 nights in Nov 2023

6/10 Okay

David

Disliked: Cleanliness, staff & service
Bad attitude
Food was awful bad service had to keep asking for everything with only an attitude in reply. Only interested in bigger parties of English as this was bettter tips I suppose. Food was like microwave garbage
Stayed 4 nights in Mar 2023

4/10 Poor

Ross

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very much in need of some TLC, our room was quite dirty and basic. Location is very far from any beach and will require constant buses and taxis unless you want to stay in the hotel all holiday. Hotel has potential but is lacking that attention to detail. Facilities are a little poor as there was no working wifi when we stayed which meant using a lot of mobile data, our rooms Wi-Fi was broken for the entirety of our stay. TV so tiny it is laughable. On a positive the bed was very comfy and on site food was very nice
Stayed 4 nights in Sep 2022

8/10 Good

Dzintars, Prague

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this property isn't central, but it has its own advantages, like quite environment. To get to the center in Playa de Ingles it would take about 30 minutes walk. But you can take a taxi any time. My apartment was located in front of the pool bar which probably is not the best place if you want to sleep longer on mornings as it gets quite loud (or just shut the window). My apartment had nice living room with kitchen corner and full size fridge with freezer. It was all stuff available for cooking if you want to. Bathroom was average from size, but nice and clean. And with a window. :-) Bedroom with large wardrobe and bed was comfortable. Air conditioner was available. In the living room there was a small LCD TV available which nowadays is too small, especially igf you are there during the Eurovision time. I really appreciated kindness and help of this property staff. Especially lady in reception was professional and very helpful. On the last days of my stay there were some reconstruction works going on which make some unpleasant noise. But property at least softened this uncomfortable situation with a bottle of champagne.
Stayed 11 nights in May 2022

8/10 Good

Verified traveller

Stayed 14 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Friendly staff.
It was great. So clean. Staff very friendly. Well maintained. Very cosy little hotel. Booked and Going back in 2 months.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property could hardly be better. It's about 3km away from city center in a quiet area. I would suggest it to everyone!!! It has/offers all the necessary things except the kitchen items selection is poor (limited options to cook by yourself). Anyone going there should consider taking app 21A, which i think it's the best. It's on 1st floor, it has balcony, view on the swimming pool and away from the street.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a brilliant experience, staff were very friendly and helpful the maintenance is brilliant and is kept very clean and tidy. Would highly recommend, it is out the way a bit from the main towns so either have to get a taxi or bus or walk but not too expensive in a taxi anyway about 5 euros so couldn’t complain at that. Very pleasant stay
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colorful stay
A cozy hotel in a residential area. Close to bus stops that will bring you to the beach and nearby cities. Prices at the hotel are very reasonable compared with other hotels in the region. Very quiet at night and not near any nightlife seeing how it is in a residential area. Friendly staff and large rooms with balconies.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Didn't have to worry about getting up early for sun beds. Not enough bars close to the hotel.
Stayed 8 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, nice community feel
Warm welcome, free water on arrival, much appreciated after a long flight. Friendly service. Clean & spacious apartment. Only downside was we had to pay for air conditioning & the restaurant was hard to order from as there was no menu or price list. Overall thumbs up
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great place for a quiet getaway
nice big apartments beds comfy shower worked fine nice balcony with table and chairs plenty of beds aroung the pool and the staff at the pool bar were very friendly and food was good. only a 5 euro taxi ride to either playa de inglis or maspolomas
Stayed 7 nights in Apr 2018

10/10 Excellent

sophie, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed here for 5 days with my sister and felt welcomed from the get go. There’s no entertainment at the hotel, but plenty nearby with an amusement park and several shopping centres within walking distance. It isn’t by the beach but taxis aren’t that expensive and the buses and fantastic too. The hotel was clean, the staff were all lovely, wifi was fast and free and I would one hundred percent return. Thank you for a brilliant holiday, Club Vista Serena.
Stayed 4 nights in Dec 2017

10/10 Excellent

julie, bolton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Very welcoming and friendly staff. Lovely little apartments set away from main resorts. Lovely park and walks nearby to go down to the main resort is less than 5 Euro in a taxi. Rooms are a good size and the maid came everyday when we stayed, bar and food also lovely and reasonably priced. Will definitely return one day again.
Stayed 4 nights in Dec 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club Vista Serena fantastic hols for nice chill!!
We are just back from a 1 week stay at the club vista Serena we had a lovely stay apartments & all public areas very clean & comfortable the food at the pool bar is excellent the best we have ever had on a complex the staff are all very friendly the staff at pool bar go above & beyond to be friendly & helpfull & make your experience not to forget especially ani & powlo chefs also very friendly we will be returning to club Vista Serena nxt year we like the area where it’s located you can walk into Maspalomas in about 40mins & walk down to holiday world where the bus stops are located & get public bus out to Mogan & Puerto Rico ect!! At very cheap prices also taxis are very cheap overall we had a fantastic stay & cant wait to go back
Stayed 7 nights in Dec 2017

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean
Excellent apartments. Spotless clean. Friendly staff
Stayed 4 nights in Nov 2017