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Hotel Palacio Atxega

1.0 star property

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Photo gallery for Hotel Palacio Atxega

Property grounds
Daily buffet breakfast (EUR 6 per person)
Daily buffet breakfast (EUR 6 per person)
Desk, laptop workspace, soundproofing, iron/ironing board
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
Osiña Kalea - Aitzezarra Kalea, Usurbil, Gipuzkoa, 20170
  • Basque Culinary Center
    ‪8 min drive‬
  • Concha Promenade
    ‪9 min drive‬
  • Ondarreta Beach
    ‪18 min drive‬
  • San Sebastian (EAS)
    ‪27 min drive‬

Room options

View all photos for Basic Triple Room

Basic Triple Room | Desk, laptop workspace, soundproofing, iron/ironing board

Basic Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Palacio Atxega

Historic hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Palacio Atxega offers 12 air-conditioned accommodations with free newspapers and a hairdryer. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Usurbil hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

During your stay at Hotel Palacio Atxega, you'll be close to Reale Arena. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 12 minutes by car from Reale Arena and 7 minutes from Chillida-Leku Museum
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Palacio Atxega. Self parking is free.

This Usurbil hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
On-site venue – This restaurant specialises in Regional cuisine.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 6 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 6 per person
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Atxega
Hotel Atxega
Hotel Palacio Atxega
Hotel Palacio Atxega Usurbil
Palacio Atxega
Palacio Atxega Hotel
Palacio Atxega Usurbil
Hotel Palacio Atxega Hotel
Hotel Palacio Atxega Usurbil
Hotel Palacio Atxega Hotel Usurbil

Hotel Palacio Atxega Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 142 reviews
Rating 8 - Good. 62 out of 142 reviews
Rating 6 - Okay. 18 out of 142 reviews
Rating 4 - Poor. 5 out of 142 reviews
Rating 2 - Terrible. 1 out of 142 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shuna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous old building, very easygoing, helpful and friendly staff, close to train station for 15 min journey into San Sebastian. Comfortable and clean. Nice large rooms. Relaxed atmosphere. Definitely recommend
Stayed 3 nights in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay, stunning building, the nicest staff. Would stay again a million times
Stayed 1 night in May 2023

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable
Stayed 2 nights in Jun 2022

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Notre séjour s'est agréablement bien passé. Le personnel est très sympathique et notre chambre confortable et très jolie.
Stayed 2 nights in Jun 2022

8/10 Good

nowelsimanuaksa, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff! Absolutely lovely and kind. The cleaners were so helpful, the staff at desk great! Had a beautiful view from our room. Not far from San Sebastián , train station up the road , a few places to eat locally. Usurbil is a lovely small town full of kind people, very Basque, very beautiful. Would stay again. :)
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our one night stay
We stayed here whilst on a road trip down to the Costa del Sol. The staff were polite and informative. There did not appear to be any atmosphere to the hotel, we presume because it is predominantly a business hotel with transient clients. Overall, though,very comfortable and a good nights sleep before the next leg of our journey.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job.
It was a perfect spot having spent the day in the heart I'd San Sebastian. There is a nearby town with food options. The hotel was quiet and perfect for a good nights rest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2017

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stopover
We had a bit of trouble finding it ,even with the sat nav . So busy when we got there with private functions but there was still a nice welcome for us

10/10 Excellent

JN, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with character
Nice clean facilities with good wifi connection. Lovely friendly helpful staff. Good basic self service breakfast provided for €5. Only thing is that the hotel a little out of the way if you want to stay out after 10pm in San Sebastián and don't want to drive. If you are ok with the €22 approx trip back to the hotel then this is an ideal hotel.

10/10 Excellent

Abdulla, UAE. Alrams

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Very good staff close to train s
Nice hotel very good helpful staff close to train station Usurbil. Very good food and affordable Thank you very much

8/10 Good

Stepehen, Daventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On night stop over
Stayed for one night. Hotel was in good location for a visit to San Sebastian. The hotel was bethere than we expected considering some previous reviews.

10/10 Excellent

beth, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building. Well fitted out
What a lovely place. So we'll refurbished and comfortable. Friendly relaxed staff. I only wish the setting was nicer as a bit noisy from traffic

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Kenneth, Rochford Essex

Disliked: Staff & service, room comfort
Very disappointed
felt like a mushroom whilst having breakfast , sitting on a stool in the semi - darkness. was very tired by the time restaurant opened for dinner. was disturbed most of the night by traffic, people walking past our room and the sound of water running, where other people had flushed the loo. if I had somewhere else to, I wouldn't have stayed.

6/10 Okay

Anthi

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Perfectpam, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good transport links to San Sebastián
The hotel was easy to find. It was easy to park and only a couple of minutes walk to Ursibil railway station, where you could get trains to San Sebastián or Bilbao. The building was a renovated Basque palace over 300 years old and it was near a small industrial area on the river. The mountainous scenery was beautiful with lots if walkers and cyclists. we were able to egg a good meal for the night in the restaurant next door and drinks in the cafe. The breakfast was excellent for 5 Euros. We would stay here again. Excellent value overall.

8/10 Good

Tony, Cardiff Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Sebastian Hotel
Hotel is a bit out of town but very close to a regular cheap rail service, 10 mins ride. Evening meal possible in hotel but after 8.30pm so be prepared.! I think there are a few restaurants about 5 minutes away but again the locals seem to eat later than in Britain. Free parking outside hotel. Basic continental breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem .... Close to San Sebastián
Nice place nice staff great bed and bedding, small village over the road lots of bars but a shortage of places to find food in the evenings. Still I would use this hotel again in the future fore sure.

10/10 Excellent

wayne, Cheltenham UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but Good Quality Accommodation.
Good Connections by Train to San Sebastian which was not a chore or inconvenience --15 minute journey time to San Sebastian which is acceptable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Claudia, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Only stayed 1 night whilst travelling through Spain,location was excellent for this,not far from motorway.the staff were excellent!! Also the lady at reception spoke English. The building is lovely,the photo does not do it any justice. Although there is an industrial estate behind the hotel you would never know. We took a walk up to the centre,what a lovely place. Would definitely stay here again