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AC Hotel Tenerife by Marriott

4.0 star property

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Photo gallery for AC Hotel Tenerife by Marriott

Breakfast, lunch and dinner served
Premium bedding, minibar, in-room safe, desk
Rooftop bar, ocean views, open daily
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Calle Candelaria 31, Santa Cruz de Tenerife, 38003
  • Plaza de Espana
    ‪2 min walk‬
  • Plaza Iglesia
    ‪3 min walk‬
  • Guimera Theater
    ‪4 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪19 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, City View

Family Room, 2 Single Beds, City View | Street view

Family Room, 2 Single Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

INNSiDE by Meliá Tenerife Santa Cruz

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (30)
The price is CHF 177
for 1 room
includes taxes & fees
22 Feb - 23 Feb
INNSiDE by Meliá Tenerife Santa Cruz

About this property

AC Hotel Tenerife by Marriott

Beach hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
AC Hotel Tenerife by Marriott offers 83 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at AC Hotel Tenerife by Marriott, you're just a quick walk from Plaza de Espana. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Plaza de Espana and Guimera Theater
AC Hotel Tenerife by Marriott offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly AC Hotel Tenerife by Marriott. Parking is available for a fee.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
AC Lounge – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Rooftop Terrace – This poolside rooftop bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.19 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • Rooftop Terrace

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The rooftop terrace and pool may be closed on occasion due to private events. Dining is available at the lounge during rooftop terrace closures.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.19 per person
  • Covered self-parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Hotel Tenerife
Ac Tenerife By Marriott
AC Hotel Tenerife by Marriott Hotel
AC Hotel Tenerife by Marriott Santa Cruz de Tenerife
AC Hotel Tenerife by Marriott Hotel Santa Cruz de Tenerife

AC Hotel Tenerife by Marriott Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 260 reviews
Rating 8 - Good. 63 out of 260 reviews
Rating 6 - Okay. 12 out of 260 reviews
Rating 4 - Poor. 3 out of 260 reviews
Rating 2 - Terrible. 8 out of 260 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much nicer than I expected for Marriot
Stayed 1 night in Oct 2024

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, but forgetful. When asked to make reservation for extra early taxi to airport, it was left undone. The early morning take-away breakfast which was offered for the early departure was also forgotten. Out of the three days of our stay, two days of housekeeping was not done. We had to ask for towels, because the maid didn’t show up. Disappointing for a 4 star Marriott.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel Definitely will be back ,, staff and hotel where amazing,, super clean and super friendly,, and a great location .. one of my best stays in all of the Canary Islands
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Amenities
Excellent stay, brilliant hotel. Will return!
Stayed 3 nights in Oct 2024

10/10 Excellent

WLADYSLAW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything 😁
Stayed 7 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Barbara Helen, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near cultural sites and plenty of restaurants. Staff was knowledgeable and helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Leigh, Green Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a fun part of charming Santa Cruz de Tenerife. The hotel has a gym, a rooftop pool and restaurant, and a restaurant in the smart lobby area. The room itself was quiet, spotless, well-equipped, and very comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location, nice rooftop terrace although the pool is small. Don’t try parking in the hotel parking unless you are very used to parking in very tight spaces! There is cheaper and more spacious public parking just around the corner from the hotel (Plaza de España).
Stayed 5 nights in Jul 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Angel, Carolina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean and great roof top bar and pool. Narrow inconvenient basement parking. Hotel’s employee did minimum effort to explain how to access the parking. Next day we use a public parking at 10 minutes walk from the hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to the port.
Stayed 1 night in Apr 2024

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Quiet, comfy bed and working kettle and Nespresso machine.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly 4* hotel: good decor, excellent breakfast and daily cleaning.
Stayed 4 nights in Apr 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely new clean hotel. Nice rooms!
Stayed 5 nights in Mar 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception staff and lovely room. Gym is very modest.
Stayed 1 night in Mar 2024

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty towels , sheets and hallways carpets. No soap holders Tiny showers No suficiente space for luggage Dryer doesn’t work properly
Stayed 5 nights in Mar 2024

6/10 Okay

Nawaz

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ask them multiple times to fix the TV they said they would and still didn’t do anything about it but overall the hotel is nice but quite far out from all of the lively areas.
Stayed 5 nights in Mar 2024

10/10 Excellent

Feliciano

Liked: Cleanliness, staff & service, property conditions & facilities
Not easy parking
Stayed 3 nights in Mar 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2024

6/10 Okay

Mark, Kanata

We stayed one night during Carnival. It was mostly okay but check in was later than we expected and the room was hot. Not the best experience but not the worst either.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the heart of all that Santa Cruz de Tenerife has to offer. Check in was a breeze. Parking was really tight though. Rooms were just the right size and the hotel as a fun rooftop bar.
Stayed 1 night in Feb 2024

6/10 Okay

Reece

Stayed 5 nights in Jan 2024