See all properties

AQUA Hotel Aquamarina & Spa

4.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AQUA Hotel Aquamarina & Spa

Indoor pool, outdoor pool, pool loungers
Exterior
Exterior
Front of property
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Spa
  • Breakfast available

Explore the area

Map
Carrer Pla de la Torre, 24, Santa Susanna, 08398
  • Santa Susanna Beach
    10 min walk
  • Levante Beach
    10 min walk
  • Les Caletes Beach
    11 min walk
  • Gerona (GRO-Costa Brava)
    35 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Triple Room (3 adults )

Minibar, desk, soundproofing, iron/ironing board

Standard Triple Room (3 adults )

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room Single Use

View from room

Standard Double Room Single Use

  • 23 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, Balcony (2 adults)

Minibar, desk, soundproofing, iron/ironing board

Junior Suite, Balcony (2 adults)

  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (2 adults)

Junior Suite (2 adults) | Minibar, desk, soundproofing, iron/ironing board

Junior Suite (2 adults)

  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, desk, soundproofing, iron/ironing board

Standard Room

  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Double Room Single Use, Pool View

View from room

Premium Double Room Single Use, Pool View

  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Quadruple Room (2 adults + 2 children)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (2 adults + 2 children)

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room (2+2)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (2+2)

  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Triple Room, Pool View (2 adults and 1 child)

View from room

Premium Triple Room, Pool View (2 adults and 1 child)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Triple Room (3 adults)

Minibar, desk, soundproofing, iron/ironing board

Family Triple Room (3 adults)

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite Lumiere

Suite Lumiere | Terrace/patio

Suite Lumiere

  • 42 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room (3 adults + 1 child)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (3 adults + 1 child)

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room (3+1)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (3+1)

  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Quadruple Room, Pool View (2+2)

View from room

Premium Quadruple Room, Pool View (2+2)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Quadruple Room, Pool View (3+1)

View from room

Premium Quadruple Room, Pool View (3+1)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room Pool View

View from room

Premium Room Pool View

  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Triple Room ( 2 adults and 1 child)

Minibar, desk, soundproofing, iron/ironing board

Standard Triple Room ( 2 adults and 1 child)

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room (4 adults)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (4 adults)

  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Triple Room, Pool View (3 adults)

View from room

Premium Triple Room, Pool View (3 adults)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Quadruple Room (4 adults)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (4 adults)

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room (2 adults and 1 child)

Minibar, desk, soundproofing, iron/ironing board

Family Triple Room (2 adults and 1 child)

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Premium Quadruple Room, Pool View (4 adults)

View from room

Premium Quadruple Room, Pool View (4 adults)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

AQUA Hotel Promenade & Spa

Pool
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (36)
The price is CHF 163
for 1 night
includes taxes & fees
1 Jan - 2 Jan
AQUA Hotel Promenade & Spa

About this property

AQUA Hotel Aquamarina & Spa

Family-friendly hotel connected to a shopping centre in Santa Susanna with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Additionally, an outdoor pool, 2 poolside bars and 2 bars/lounges are on-site.
AQUA Hotel Aquamarina & Spa offers 545 accommodations with minibars and a hairdryer. Rooms open to furnished balconies. 26-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellnes Spa (pago supl) has couples treatment room(s). Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at AQUA Hotel Aquamarina & Spa. During your stay, you'll be connected to a shopping centre and just a quick walk from Platja Susana. Features include 3 restaurants, 2 poolside bars and a full-service spa.
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, 2 poolside bars and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages, manicures and pedicures or facials at Wellnes Spa (pago supl)
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Platja Susana and 10 minutes on foot from Santa Susanna Beach
AQUA Hotel Aquamarina & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges.

A business centre and meeting rooms are available. A children's pool, a health club, and a sauna are also featured at the family-friendly AQUA Hotel Aquamarina & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Santa Susanna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Buffet Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Burger Club – This poolside restaurant serves lunch and dinner. A children's menu is available.
Il Veneziano – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 9 per night)
  • Parking on site (EUR 15 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Buffet Restaurant
  • Burger Club
  • Il Veneziano

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1989
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 2 November and 31 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Self-parking fee: EUR 15 per day (in/out privileges)
  • Nearby parking fee: EUR 9 per night (164 ft away)
  • In-room safe fee: EUR 4 per day
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.
Property Registration Number HB-003862

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Aqua Aquamarina
Aqua Aquamarina Hotel
Aqua Hotel Aquamarina
Aquamarina Aqua Hotel
Aqua Hotel Aquamarina Santa Susanna
Aqua Aquamarina Santa Susanna
Aqua Hotel Aquamarina Spa
Aqua Aquamarina & Spa
Aqua Hotel Aquamarina & Spa Hotel
Aqua Hotel Aquamarina & Spa Santa Susanna
Aqua Hotel Aquamarina & Spa Hotel Santa Susanna

AQUA Hotel Aquamarina & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 302 out of 845 reviews" "
Rating 8 - Good. 400 out of 845 reviews" "
Rating 6 - Okay. 100 out of 845 reviews" "
Rating 4 - Poor. 29 out of 845 reviews" "
Rating 2 - Terrible. 14 out of 845 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

KATHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location. Very walkable.
Stayed 2 nights in Aug 2024

6/10 Okay

Daniella

Liked: Staff & service
Stayed 7 nights in Aug 2024

6/10 Okay

Harris

Liked: Cleanliness, staff & service, amenities
Poor air condition in the whole hotel
Stayed 4 nights in Jul 2024

8/10 Good

Bram de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. The train station is close by as well as the beach. The service was impeccable. My only critique was the internet which is why I did not give 5 stars as it is spotty. However this is minor and we would definitely stay here again.
Stayed 8 nights in Jun 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about my stay..it was perfect in every way..nice food and service by everyone.. keep up the good work guys..
Stayed 3 nights in Jun 2024

10/10 Excellent

Sean

Stayed 2 nights in Jun 2024

2/10 Terrible

Shailah

Travelled with family
Disliked: Staff & service, room comfort
Horrible
My stay at the Aqua hotel was terrible, I booked a suite that was 400sq ft and because I decided to bring my daughter at the last minute they refused to let me stay in the suite that I booked and placed me in a tiny room that was 220sq ft that was cramped with four beds in it. Online the room I booked stated sleeps 3. I spent the first day of my trip going back and forth with management and customer service trying to get refunded and change hotels. It was a total nightmare
Stayed 4 nights in May 2024

6/10 Okay

Suleyka

Stayed 2 nights in Apr 2024

8/10 Good

Keith

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was great. Rooms could have been a bit cleaner
Stayed 2 nights in Oct 2023

6/10 Okay

Elizabeth

Business traveller, Travelled with partner
Liked: Staff & service
Property is low cost and in terms of value it was fair. The junior suite looked on to balconies of the adjacent hotel, the metal camp bed style bed was terribly uncomfortable. The hotel itself was average in every way, nothing too bad, nothing to say was particularly good either, other than the bar staff being very friendly. I’d say for two nights out of season it was fine but in peak summer I can imagine the lifts, breakfast, checkout, Sun loungers etc being very over crowded.
Stayed 2 nights in Sep 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment every night, hard working staff, recreation, comfortable. But charging to gym and spa ?
Stayed 10 nights in Sep 2023

10/10 Excellent

Marjorie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great. The food was very good, a lot of things to do. The only downside I had was with cleanliness. We asked every day for the room to be cleaned and made up. And even when they did came and organized the room, they never swept the floors. But I will give it 9 out of 10
Stayed 3 nights in Sep 2023

8/10 Good

S A

Travelled with family
Liked: Cleanliness, staff & service
good for young families
Joined our daughter's family for a week here. Otherwise we wouldn't choose such a relatively large family hotel. It was all about boys 8 & 11 have a good time - which they did. A lot of time spent in pool and sea [10 min walk]. HB meal choice was fine for them; okay for us [wow, the restaurant staff work hard!]. Outside entertainment 9.30 okay. Particularly good guitarist one evening. All thought bed's too hard and rooms dated - but okay. Reception staff good. Cutting a long story short - getting a few drinks at bar either slow or very slow; and bathroom could have been brushed better before our arrival.
Stayed 7 nights in Jul 2023

8/10 Good

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good services
Stayed 2 nights in Jul 2023

10/10 Excellent

Kam-Wing Ricky

Stayed 4 nights in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

ANITRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family trip!
Great time! Amazing location & we had a fabulous view of the pool!
Stayed 3 nights in Apr 2023

8/10 Good

wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here as part of our road trip through Spain. A family of two adults and two teenage kids. The hotel was easy to find via sat nav. You actually get to the hotel around the back where you can drop everyone and all the cases etc off easily with good access. There is free parking in an off road car park nearby or you can park across the road at a daily cost. The hotel is very clean and the staff were excellent, very helpful and polite. We were there in April so the pool was a bit too cold to use but that’s not the hotels fault. You can use the indoor one at a charge (worked out 40 euros for two hours for four of us with shower caps that had to be purchased and used). The hotel itself is nice and clean and well looked after. There was evening entertainment. We went half board. The hospitality staff were very helpful. Our daughter suffers from allergies and they were very helpful with selecting and even cooking her food separately which was very kind. The food was a bit repetitive from night to night but that’s quite a general thing we’ve found. Santa Susanna itself doesn’t have much going on. We found ourselves jumping in the car and driving 20mins to Lloret de mar. We also went to tossa de mar which was very pretty and to Blanes for the day. There are much nicer beaches at all these places and you don’t have to try and cross a train line to get to the beaches. That was our only gripe. Everything else was fine. There’s plenty of public transport around if you need it.
Stayed 5 nights in Apr 2023

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, restaurant is more like a school canteen, cleanliness can be improved.
Stayed 2 nights in Apr 2023

8/10 Good

Rebecca

Stayed 2 nights in Sep 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

8/10 Good

Malgorzata

Travelled with family
Liked: Staff & service, amenities
Great area to be . Great service. Room wasn’t that great . 2.5 star for the room overall.
Stayed 3 nights in Aug 2022

2/10 Terrible

Kimmy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely NOT a 4 star hotel. The rooms are not clean at all and very dated and small. Paper thin walls. I could hear the man above me snoring every night! You can hear people outside your room almost as if they were inside it. Small rooms and so overcrowded. The only positive is the buffet, food was good and staff had it organized well even though the line to get in would sometimes stretch to all the way out the lobby and past the elevators. I would not recommend this hotel or stay here again.
Stayed 4 nights in Jul 2022

10/10 Excellent

David Michael Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022