Grand Mercure SP Itaim Bibi

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure SP Itaim Bibi

Exterior
Balcony view
Deluxe Room, 2 Single Beds, Balcony | Balcony
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

Map
Rua Tenente Negrao 200, Itaim Bibi, São Paulo, SP, 04530-030
  • Sírio Libanês Hospital
    4 min walk
  • Brigadeiro Faria Lima Avenue
    15 min walk
  • Ibirapuera Park
    17 min walk
  • São Paulo (CGH-Congonhas)
    22 min drive

Room options

Executive Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Balcony

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, Balcony

  • 36 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Room, 1 King Bed, Balcony

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Balcony

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double Bed, Accessible, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Mercure SP Itaim Bibi

Luxury São Paulo hotel in Itaim Bibi with a fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a rooftop terrace are on-site. Housekeeping is available on request.
Grand Mercure SP Itaim Bibi offers 155 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 46-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This São Paulo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2020.

Recreational amenities at the hotel include an outdoor pool, a steam room, a fitness centre and in-room fitness.
Our customers tell us that they can't get enough of the helpful staff at Grand Mercure SP Itaim Bibi. During your stay, you're just a quick walk from Sírio Libanês Hospital. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at itaIN
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute walk from Sírio Libanês Hospital and 15 minutes on foot from Brigadeiro Faria Lima Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Grand Mercure SP Itaim Bibi, you'll find an outdoor pool, a steam room, a fitness centre, and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 2745 square feet (255 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and concierge services are also featured at the luxury Grand Mercure SP Itaim Bibi. For a fee, parking is available. A complete renovation of Grand Mercure SP Itaim Bibi was completed in January 2020.

This 4.5-star São Paulo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
ItaIN – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (BRL 45 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • itaIN

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (2,745 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weights
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Stationary bicycle
  • Streaming fitness classes
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 157.50 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 75 per person
  • Valet parking fee: BRL 45 per day
  • Pet fee: BRL 157.50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capital GC
Capital GC Hotéis Aparthotel
Capital GC Hotéis Aparthotel Sao Paulo
Capital GC Hotéis Hotel Sao Paulo
Capital GC Hotéis Hotel
Capital São Paulo Itaim Hotel
Capital GC Hotéis Sao Paulo
Capital GC Hotéis
Capital São Paulo Itaim
Capital Itaim
Capital Managed Accorhotels Hotel Sao Paulo
Capital Managed Accorhotels Hotel
Capital Managed Accorhotels Sao Paulo
Capital Managed Accorhotels
Grand Mercure São Paulo Itaim
The Capital São Paulo Itaim
The Capital GC Hotéis
Capital São Paulo Itaim Bibi Future Grand Mercure Hotel
Capital São Paulo Itaim Bibi Future Grand Mercure
Hotel The Capital São Paulo Itaim Bibi Future Grand Mercure
The Capital São Paulo Itaim Bibi Future Grand Mercure Sao Paulo
Grand Mercure São Paulo Itaim
The Capital GC Hotéis
Capital São Future Grand Mercure Hotel
Capital São Future Grand Mercure
The Capital São Paulo Itaim
The Capital Managed by Accorhotels

Grand Mercure SP Itaim Bibi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 396 out of 612 reviews" "
Rating 8 - Good. 131 out of 612 reviews" "
Rating 6 - Okay. 47 out of 612 reviews" "
Rating 4 - Poor. 22 out of 612 reviews" "
Rating 2 - Terrible. 16 out of 612 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Duwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but attention to detail needed.
Hotel is very nice, but heat did not work in room, only AC. Actually, the in room AC unit was not fully functional. Bathroom sink never provided hot water. Shower did. Shower was fantastic. Room great. Lastly, lots of construction around property. I would wake up at 3am of metal item being delivered.
Stayed 3 nights in Aug 2024

8/10 Good

Adriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

MARCELO

Stayed 2 nights in Aug 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

MARCELO

Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Adriano

Stayed 9 nights in Jul 2024

10/10 Excellent

Erik

Stayed 1 night in Jul 2024

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, room comfort
BOM
Acho que a limpeza de quartos deixa um pouco a desejar
Stayed 2 nights in Jul 2024

8/10 Good

Karolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a week there while on a business trip. I enjoyed the gym and the room was nice and big and the bed was very comfortable. The service was excellent both at the reception and the restaurant. The restaurant for lunch and dinner was just okay - nothing special and I preferred to eat out elsewhere but that was not always possible - the sushi restaurant across the street was fantastic. The breakfast buffet is vast and generous. Unfortunately I try to avoid sugar and carbs so my options were limited to mostly eggs at breakfast. I would have liked to see more vegetables for breakfast like avocado, tomatoes, cucumbers, etc.. I was very glad to see that they had plain unsweetened yoghurt though! I would definitely stay there again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room in centre of São Paulo will stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

ILDIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Said

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Feb 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

A T G

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Luciana

Travelled with family
Liked: Staff & service
Looks Good on pictures
Hotel looks good on photos however it is not as upscale as it the marketing intends to make you believe. The bedroom and bathroom were spacious; but the mattress was pretty hard, the coffee they offer in the room is horrible, and the Nespresso is only for executive rooms so they say.. for the nightly rate without breakfast I would expect at least a decent coffee brand in all rooms as standard, especially if you are on the go early in the am and want to enjoy a nice cup of coffee.. the breakfast offered for $15 pp is okay, nothing special, fyi juices are watered down. Also, be aware that there are 2 huge buildings in construction right next to this hotel one on each side and pretty close, so you may end up in a room facing the constructions on either side.. we almost cancelled our stay due to that but they accommodated us with a room towards the back.. all in all would not stay there again specially cost vs quality is not up to par.. Staffing was pretty friendly and outstanding though!
Stayed 10 nights in Apr 2024

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not as good as expected
Construction works were very loud. Shower not always producing hot water. Sauna was out of service. Staff were not overly helpful or friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would definitely stay again!
Stayed 1 night in Mar 2024

6/10 Okay

Noir, Lake Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a issue and they made me fix myself
Stayed 1 night in Mar 2024

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Staff were great and professional.
Stayed 1 night in Mar 2024

8/10 Good

Leonardo

Stayed 1 night in Mar 2024

6/10 Okay

Patricia

Stayed 6 nights in Feb 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing throughout our entire stay, and the breakfest was complete with fruits, breads, tapioca and omelettes. The rooftop gym is really nice. I highly recommend staying at this hotel.
Stayed 12 nights in Feb 2024

10/10 Excellent

Fernanda

Stayed 1 night in Feb 2024