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"The staff was very friendly but most of them didn’t know a word of English so you end up doing sign language, overall had good 6 nights at the hotel I ... " More
23 May 2019 by CRM
Dear ebookers Thanks you for choosing us and taking time to rate us. We are happy to see your satisfaction scores. We forwarded your review to relevant departments. Hope to see you again in near future Regards
3 Oct 2021 by Guest Relations
Cher Merita, Merci beaucoup d'avoir pris le temps de poster votre avis sur l'hôtel sur Holidaycheck après votre séjour au Crystal Sunrise Queen Luxury Resort & SPA. Nous sommes vraiment désolés que vous ne vous soyez pas senti à l'aise. Nous traiterons vos commentaires et remarques avec les services et personnes responsables. Malgré tout, nous espérons vivement pouvoir vous accueillir à nouveau dans notre hôtel. D'ici là, nous vous souhaitons un merveilleux moment et restez avec nous Bien à vous. Ali Uçaş Directeur général info.sunrise@crystalhotels.com.tr Crystal Sunrise Queen Luxury Resort & SPA
19 Apr 2020 by Crystal Sunrise Queen
Dear Our Guest, Thank you for positive rating. Hope to see you in our hotel again. Best regards,
2 Oct 2019 by Alexandra Schlaifer Gültekin
Lieber Gast, vielen lieben Dank, dass Sie sich die Zeit genommen haben um eine Bewertung hier auf Expedia abzugeben. Er freut uns, dass Sie sich trotz der Mängel, die Sie beschrieben haben, einigermaßen wohl gefühlt haben und hoffen, dass Sie einen trotz allem schönen Urlaub bei uns hatten. Wir wünschen Ihnen alles Gute für die Zukunft. Mit freundlichen Grüßen Ali Uçaş General Manager Crystal Sunrise Queen Luxury Resort & Spa
2 Oct 2019 by Alexandra Schlaifer Gültekin
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben um hier auf Expedia eine Bewertung abzugeben. Es tut uns sehr leid, dass wir Ihren Erwartungen nicht entsprochen haben und Sie sich bei uns nicht zu 100% wohl gefühlt haben. Bitte kontaktieren Sie in solchen Fällen immer unsere Gästebetreuung oder die Rezeption um eine geeignete Lösung für den Rest Ihrer Urlaubszeit zu finden. Als Crystal Kette verfügen wir über viele Hotels. Wir sind uns sicher, dass Sie für Ihren nächsten Aufenthalt bestimmt etwas für Ihren Geschmack unter diesen Hotels finden werden. Wir wünschen Ihnen alles Gute und verbleiben Mit freundlichen Grüßen Die Hotelleitung Crystal Sunrise Queen Luxury Resort & Spa
6 Sep 2019 by Alexandra Schlaifer Gültekin
Lieber Gast, vielen Dank für Ihre Bewertung hier auf Expedia. Wir wünschen Ihnen weiterhin alles Gute und hoffen, Sie immer wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Crystal Sunrise Queen Luxury Resort & Spa
7 Aug 2019 by Ali Uçaş
Liebe/r Anonymous - , vielen lieben Dank, dass Sie sich die Zeit genommen haben um hier eine Bewertung abzugeben. Es freut uns sehr, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren und Sie sich bei uns wohl gefühlt haben. Es wäre uns eine große Freude Sie in der Zukunft wiederholt in unserem Resort willkommen heißen zu dürfen. Bis dahin wünschen wir Ihnen alles erdenklich Gute. Mit freundlichen Grüßen Ali Uçaş General Manager Crystal Sunrise Queen Luxury Resort & Spa
7 Aug 2019 by Ali Uçaş
Liebe/r Anonymous , vielen lieben Dank, dass Sie sich die Zeit genommen haben um eine Bewertung abzugeben. Wie schön ist es zu erfahren, dass wir Ihren Erwartungen gerecht werden konnten und Sie mit den gebotenen Serviceleistungen sehr zufrieden waren. Es wäre uns eine große Freude Sie in der Zukunft wiederholt in unserem Resort willkommen heißen zu dürfen. Bis dahin wünschen wir Ihnen und Ihrer Familie alles erdenklich Gute. Mit freundlichen Grüßen Ali Uçaş General Manager Crystal Sunrise Queen Luxury Resort & Spa
31 Jul 2019 by C.R.M.
Dear Guests Thankyou for choosing Crystal Sunrise Queen and rating us. We are happy to see that you were satisfied with our services. Hope to see you again Regards
This property is closed from 23 January 2023 to 22 January 2025 (dates subject to change).
The property is closed between 1 November and 31 March.
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Crystal Sunrise Queen Luxury Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Crystal Sunrise Queen Luxury Resort & Spa - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a seasonal outdoor pool. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Manavgat property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Crystal Sunrise Queen Luxury Resort & Spa - All Inclusive offers 514 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Plasma televisions come with satellite channels. Bathrooms include a separate bath and shower and hairdryers. This Manavgat property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
The property hosts a free manager's reception daily.
Halikarnas (Extra charge) – This seafood restaurant specialises in seafood and only serves dinner. Reservations are required.
Ehli Keyf Restaurant – This restaurant specialises in Turkish cuisine and only serves dinner. Reservations are required. Open selected days.
L'aspendos – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
La Casita Mexicana – This restaurant specialises in Latin American cuisine and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.
5 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Crystal Sunrise Queen Luxury Resort & Spa - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
