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4.2 out of 5

"Place was clean and the staff was friendly. Can not recommend the bikes which you can rent for free when spending night there. There could be air cond ... " More

By a verified traveller on Mon 12 Aug 2024

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Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Large

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Small

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Elite Palace Hotel & Spa. During your stay, you're just a quick walk from Odenplan Square. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Indulge with body wraps, body scrubs or facials at VANA Spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 6 minutes by car from Stockholm City Hall and 6 minutes from Mall of Scandinavia
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Elite Palace Hotel & Spa ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Elite Palace Hotel & Spa

Everyone (4) Couples (4) Family (1)
4 out of 5
Place was clean and the staff was friendly. Can not recommend the bikes which you can rent for free when spending night there. There could be air conditioner, they only had a fan in the room. Minibar was nice

Posted by on 12 Aug 2024

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4 out of 5
Just don't like the attitude of some of your employees during our journey here, especially in the VANA Spa. One of your employees counted the 3 hours as a stranger (almost 2K Sek) when i was part of the customers from the Hotel , i told her 3 times that i was from the Hotel forcing me giving my personnal data etc. When i go back there to reclaim , another employee change it with sympathy and made apologizes. I don't know if i don't have the "standard look" for have those kind of services or to sleep in your Hotel, my girlfriend and I, we fell really offended. And also the cleaning service let all the time during our journey the light on ALL THE DAMN DAY in our Room (i understand your policy of "We go green" right now , thanks) . Breakfast was good..... until this morning when we leave the hotel for the Airport , we have a take away and we mentioned specifically that my girlfriend has allergies to Bell Pepper ..... The result was that we have sandwiches who had Bell Pepper inside !!!! That was the bad side of your Hotel , location , food , bars/restaurants in the zone was good , that's probably the good side of your Hotel.

Posted by on 14 Aug 2024

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Comment from Hotel Management

11 Oct 2024 by Front Desk

Dear Yvan, Thank you very much for telling us about your stay and sharing your important feedback with us. Sad that we could not live up to your expectations I will be sure that it passes responsible department so can follow up improve us.

5 out of 5
.

Posted by on 22 Jul 2024

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4 out of 5

Posted by on 4 Feb 2024

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Comment from Hotel Management

5 Feb 2024 by Elite Palace Hotel

Thank you for your review!

4 out of 5
No heating in the room

Posted by on 9 Oct 2023

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Comment from Hotel Management

10 Oct 2023 by Front desk

Thank you for your review!

3 out of 5
Room’s carpeted floor were little bit disgusting and also the bathtub were impractical.

Posted by on 25 Jul 2023

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Comment from Hotel Management

7 Aug 2023 by Ebba

Hi Henni!We appreciate you taking your time to leave us a review.Your feedback means a lot ot us as we work to continuously improve the experience of our hotel.We hope we get the chance to welcome you back to us in the future!Best regards,EbbaGuestserviceElite Palace Hotel

4 out of 5
Mukava välitön tunnelma.

Posted by on 27 Oct 2022

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5 out of 5
Hyvä ja siisti hotelli. Suosittelen 👍

Posted by on 24 Jun 2022

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Comment from Hotel Management

22 Jul 2022 by Dear guest, thank you for staying at Elite Palace

Dear guest, thank you for staying at Elite Palace Hotel and for taking your time to give us a review. We appreciate your kind words. Welcome back. Best regards,

5 out of 5
Olen ollut siellä kesätöissä 1971 ja 1972

Posted by on 18 Apr 2022

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Comment from Hotel Management

13 Jun 2022 by Sara

Hej kära gäst och tack för din recension kring din vistelse! Vi önskar dig en fin dag och ser fram emot att välkomna dig tillbaka snart igen. Med vänlig hälsning Elite Palace Hotel

Property Features

Elite Palace Hotel & Spa offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 7 meeting rooms. Spa services, multilingual staff, and complimentary newspapers in the lobby are also featured at the luxury Elite Palace Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Stockholm hotel is smoke free.

  • 284 guestrooms or units
  • 8 levels
  • Built in 1958
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Norrtull (1.3 km / 0.8 mi)
  • Metro station: S:t Eriksplan T-Bana (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Elite Palace Hotel & Spa offers 284 accommodations with minibars and a safe. A pillow menu is available. Televisions come with digital channels. Bathrooms include baths or showers. This Stockholm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Bar 115 – This lobby lounge only serves breakfast.

The Bishops Arms – This restaurant serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, VANA Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: SEK 200 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Sustainability/community reinvestment (10% revenue or more)
  • Staffed front desk
  • Contactless check-in is not available
  • Comprehensive food waste policy
  • LGBTQ friendly
  • Comprehensive recycling policy
  • Parking height restrictions apply
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: SEK 395 per night (in/out privileges)
  • Pet fee: SEK 200 per accommodation, per night
  • Service animals are exempt from fees
  • Spa fee: SEK 895 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elite Hotel Palace
  • Elite Palace Hotel
  • Elite Palace Hotel Stockholm
  • Elite Palace Stockholm
  • Hotel Elite Palace
  • Hotel Palace Elite
  • Palace Elite Hotel
  • Stockholm Elite Palace Hotel
  • Elite Palace
  • Elite Palace Hotel
  • Elite Palace Hotel Spa
  • Elite Palace Hotel & Spa Hotel
  • Elite Palace Hotel & Spa Stockholm
  • Elite Palace Hotel & Spa Hotel Stockholm

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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