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Eurostars Palacio Buenavista

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Palacio Buenavista

Exterior
Lobby
Front of property – evening/night
Minibar, in-room safe, desk, laptop workspace
Seasonal outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Concilios de Toledo, 1, Toledo, Toledo, 45005
  • Centro Cultural de la Caja Rural
    14 min walk
  • Puerta Bisagra City Gate
    5 min drive
  • Puerta del Sol City Gate
    5 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room (Romantic Package)

Minibar, in-room safe, desk, laptop workspace

Double Room (Romantic Package)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

  • 42 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 70 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room Single Use

  • 45 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room (2 Adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Double Room (2 Adults + 1 child)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 42 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Reception

Áurea Toledo

Spa
Free WiFi
Air conditioning
Breakfast available
4.9 out of 5, Exceptional, (110)
The price is CHF 111
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Áurea Toledo

About this property

Eurostars Palacio Buenavista

Luxury hotel with 24-hour fitness centre and seasonal outdoor pool
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a seasonal outdoor pool. Housekeeping is available on request.
Eurostars Palacio Buenavista offers 109 accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Toledo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Eurostars Palacio Buenavista. During your stay, you'll be within walking distance of Centro Cultural de la Caja Rural. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Toledana
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • 14 minutes on foot from Centro Cultural de la Caja Rural and a 4-minute drive from Cronos Toledo
Eurostars Palacio Buenavista offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. Event space at this hotel measures 9322 square feet (866 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the luxury Eurostars Palacio Buenavista. Parking is available for a fee.

This 5-star Toledo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Toledana – This restaurant specialises in international cuisine and only serves light fare. Guests can enjoy drinks at the bar.
Quixote Toledo – This fine-dining restaurant specialises in Spanish cuisine and serves lunch and dinner. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 11 per day; includes in/out privileges)
  • Valet parking on site (EUR 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Quixote Toledo
  • Toledana

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16 meeting rooms
  • 9,322 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 October to 15 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Self-parking fee: EUR 11 per day (in/out privileges)
  • Valet parking fee: EUR 11 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Buenavista
Hilton Buenavista Hotel
Hilton Buenavista Hotel Toledo
Hilton Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista
Hilton Buenavista Toledo Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo

Eurostars Palacio Buenavista Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 394 out of 612 reviews" "
Rating 8 - Good. 154 out of 612 reviews" "
Rating 6 - Okay. 41 out of 612 reviews" "
Rating 4 - Poor. 16 out of 612 reviews" "
Rating 2 - Terrible. 7 out of 612 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jedd

Stayed 1 night in Jun 2024

10/10 Excellent

Block

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shinjni

Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay here at Palacio Buenavista. Staff was helpful and friendly. Breakfast was amazing. The room I stayed in was clean and comfortable. Easy access to taxi and train. Would highly recommend staying at this hotel whenever visiting Toledo!
Stayed 6 nights in May 2024

10/10 Excellent

Juan

Un lugar increíble.
Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Fantastic hotel with service that could improve.
The hotel in terms of its physical building, amenity, rooms, gym, views and location is all faultless. Also very good value for price paid. A genuine five star hotel for a very affordable price. With the notable exception of a nice lady called Carmella, Service in the bar and restaurant was just woeful. For both lunch and dinner it took ages to be served. We pacifically ignored for about 45 minutes. Was not hospitable. It was just plain rude. This is the aspect that should be improved. Overall, we were very happy with our stay but it was a shame that the easiest thing to do was the element that was lacking. Nonetheless, I would happily return again and pay for a better experience next time.
Stayed 1 night in Apr 2024

6/10 Okay

Gowrishankar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel but the frontdesk / staff was very unresponsive. We had only one shower towel in the room for two and the A/C was not working. When we called the frontdesk, it took few mins for them to pick up the call and they said they will call us back in few mins and never called. We were so tired after the full day walking in the town that we dosed off into slept in a no so pleasant night.
Stayed 1 night in Apr 2024

2/10 Terrible

Roy

Stayed 2 nights in Apr 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024

10/10 Excellent

Marino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, largest room and bathroom. I highly recommend it.
Stayed 2 nights in Mar 2024

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Anirudh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service
Todo muy limpio y gente muy amable
Stayed 1 night in Nov 2023

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that I was able to stay at this property during my time in Toledo! The staff was professional and accommodating, room was clean and modern, and the hotel offer many amenities. I will definitely be back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tourists treat
A few min drive to the old town, this property provided a nice break from the large number of tourists. It was spacious, clean and comfortable. The staff were very friendly and helpful. Great parking available below ground and the breakfast buffet was delicious with great variety.
Stayed 1 night in Oct 2023

8/10 Good

Stephanie

Pricey for location
Stayed 1 night in Oct 2023

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Attractive property and room
Very attractive property and room. The hotel is not in walking distance of town. That being said, there’s a very nice walking trail nearby. The dining room service and menu was terrible for lunch and dinner. The breakfast was very good. The spa treatment was ok. Price was good but it was not a deep tissue massage. Also,you have to pay an additional 30€ to use the spa facilities even if you have a treatment. This hotel is a nice choice if you rent a car or cab into town and then relax by the pool (freezing) in the afternoons.
Romantic package
Nice pools
Stayed 2 nights in Sep 2023

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel located just on the outskirts of the city. The size of the rooms is very nice, and the bed is perhaps the biggest bed I have ever slept in...
Stayed 2 nights in Sep 2023

8/10 Good

Hussein

Travelled with family
Big rooms relaxing
Stayed 1 night in Jun 2023

6/10 Okay

Percy

Stayed 2 nights in Jun 2023

6/10 Okay

Gail

Stayed 1 night in May 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful inside and out, the rooms were very nice, the restaurant was delicious and reasonable, and the staff were very kind and gracious.
Stayed 2 nights in Apr 2023

4/10 Poor

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Spa is not included in price of hotel stay.
Room was very hot, air con not working but it was March and can’t open the window as noises Road. No pool as it was closed and you had to pay to use the Spa, extra €30 each which was not advertised. Nice hotel but out of the town and was either a taxi or drive in. Would have expected the Spa to be inclusive.
Stayed 1 night in Mar 2023