Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property

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Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Free airport shuttle
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
1480 Crystal Drive, Arlington, VA, 22202
  • National Mall
    ‪5 min drive‬
  • White House
    ‪8 min drive‬
  • Arlington National Cemetery
    ‪10 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪9 min drive‬

Room options

Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

Hotel with free airport shuttle, near Arlington National Cemetery
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Crowne Plaza Crystal City-Washington, D.C. by IHG offers 308 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Crystal City-Washington, D.C. by IHG. During your stay, you'll be within walking distance of Pentagon. Free WiFi in public areas, a free round-trip airport shuttle and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Smithsonian Institution and a few minutes from National Mall
  • Free airport shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Crystal City-Washington, D.C. by IHG. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Arlington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C. by IHG has a restaurant on site.
Potomac Social Tavern – This gastropub specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered parking on site (USD 44 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults and USD 7.00 to 8.00 for children
  • Covered self-parking fee: USD 44 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1010 reviews
Rating 8 - Good. 264 out of 1010 reviews
Rating 6 - Okay. 118 out of 1010 reviews
Rating 4 - Poor. 64 out of 1010 reviews
Rating 2 - Terrible. 61 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

MAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect….a short walk to the Metro and great dining options within walking distance. The shuttle to DCA airport was also great. I’d stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Shirlynne

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I did not want to provide a response so stop rejecting my review.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kwesi

Stayed 2 nights in Nov 2024

6/10 Okay

Dee

Good for a one nighter close to airport. Shower had unfinished repair work in progress. Average decor. Clean but nothing special. Staff was nice. Shuttle to airport was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay, especially for its price point
Stayed 2 nights in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, property conditions & facilities
Good place for an overnight stay. Very helpful and friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Leanoria E.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving rest and meet up
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Meshell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Abigail de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro, free airport shuttle, walkable to great dining locations. Clean and quiet hotel. Very good overall! I would stay here again!
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EV drivers beware….
The hotel itself was fine. We picked the hotel because we thought it had an EV charger as advertised in the listing. The charger is not accessible to guests because it’s behind a fence and apart of the adjacent building’s lot. The lady at the front desk didn’t seem to know what we were talking about so we paid for parking for no reason. Other than that, the hotel was nice, quiet and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location! Clean, comfortable, quiet and the restaurant was the best we've ever had in a hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Very nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

LaZette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff here were super friendly and accommodating. Easy location for access to Union Station.
Stayed 1 night in Nov 2024

8/10 Good

Fredisminda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, convenient environment...
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very pleased with the hotel conditions & friendliness from the staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Tracy

Liked: Staff & service
It is just meh.
We have stayed in this hotel many times over the last three years. The room is clean, but the public areas are not. At least one of the three elevators work, but rarely all at the same time. This is a major problem when the hotel is really busy. We stay in this hotel for the location. The food options and transportation options are the best for our needs.
Stayed 2 nights in Nov 2024