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Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Interior
Lobby
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free airport shuttle
    Free airport shuttle
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1480 Crystal Drive, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    15 min walk
  • Arlington National Cemetery
    4 min drive
  • Pentagon
    6 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    9 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible (Comm, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Sheraton Pentagon City Hotel

Free airport shuttle
Pet-friendly
Restaurant
Air conditioning
4.2 out of 5, Very good, (1944)
The price is CHF 459
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Sheraton Pentagon City Hotel

About this property

Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel

Hotel with free airport shuttle, near Arlington National Cemetery
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel offers 308 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel. During your stay, you'll be within walking distance of Fashion Center at Pentagon City. Free WiFi in public areas, a free round-trip airport shuttle and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Smithsonian Institution and a few minutes from Arlington National Cemetery
  • Free airport shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Arlington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel has a restaurant on site.
Potomac Social Tavern – This gastropub specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered parking on site (USD 44 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults and USD 7.00 to 8.00 for children
  • Covered self-parking fee: USD 44 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1024 reviews" "
Rating 8 - Good. 272 out of 1024 reviews" "
Rating 6 - Okay. 122 out of 1024 reviews" "
Rating 4 - Poor. 63 out of 1024 reviews" "
Rating 2 - Terrible. 56 out of 1024 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gail, Orleans

Travelled with group
Liked: Cleanliness, staff & service
This is a very nice property. Starying to show signs of age. It's easily walkable to the Metro Station. Other than that, there's nothing around it except other hotels and apartment buildings. The shower leaked everywhere at the shower head. You could hear sounds from the neighboring rooms. Staff was nice. Bar staff was not very attentive - pretty sure I watched someone walk out on their check in disgust.
Stayed 2 nights in Aug 2024

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is more expensive than the parking garage near the hotel.
Stayed 7 nights in Aug 2024

4/10 Poor

Angelina

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Aug 2024

4/10 Poor

mark

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mice in the room. Not clean
Stayed 3 nights in Aug 2024

10/10 Excellent

romara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel, I can't believe I got a booking for such a great place for such a great price! Super easy to get to the metro station. The staff was very nice.
Stayed 2 nights in Aug 2024

4/10 Poor

Mac

Stayed 2 nights in Aug 2024

10/10 Excellent

Reda

Liked: Amenities
Clean
Stayed 1 night in Aug 2024

8/10 Good

Thomas, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk or drive to areas from this hotel. Underground parking to keep vehicles safe. Area is quiet with some food options and basic shopping.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't ever remember a more friendly or helpful staff. This place is a 10
Stayed 3 nights in Aug 2024

6/10 Okay

Gene

Travelled with family
Disliked: Amenities
Having stayed at Crowne Plaza around the globe (Bahrain being my favorite!), I was a little underwhelmed by this experience. It presents like a budget convention center hotel, but without any luxury or on-site amenities like a pool, spa, or a variety of eats. The brand pricing isn't adjusted for the missing luxuries you might be accustomed to at this chain, which means you'll pay even though they're missing. Plus, be warned: this location charges $44/day to park your vehicle...which can be a shocker when the online booking app simply says "parking available" like all the other places with free parking. Overall the staff were kind and responsive to our needs, but I'll definitely stay somewhere with more amenities to offer me at that price point.
Stayed 5 nights in Aug 2024

10/10 Excellent

ABDELATIF

Stayed 2 nights in Aug 2024

10/10 Excellent

BigKat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Great location, walkable to coffee shops, restaurants, and the Metro. Easy access into DC. Spacious and comfortable room. Helpful staff. The free airport shuttle is a great bonus.
Stayed 2 nights in Aug 2024

10/10 Excellent

William S, Effingham

Liked: Cleanliness, staff & service, property conditions & facilities
Great property located to many places to eat and metro. Felt very safe walking late on main streets.
Stayed 7 nights in Jul 2024

2/10 Terrible

Ben

Travelled with family
Not a great stay at all.
There is NO airport shuttle from Dulles IAD to Crowne Plaza. We had to pay an additional $60 dollars to get here. The check in experience was not good. For Elite members this was terrible. The room is basic and for $240 for one night this is overpriced. There’s a small corner shop but the website makes it look much bigger. CVS is around the corner! Front desk also challenged the booking when it was correct. Decided to leave instead of booking more nights.
Stayed 1 night in Jul 2024

2/10 Terrible

Leah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived they didn’t know we were coming. They had a hard time finding our reservation. They gave us a room with no fridge. The hotel wasn’t clean the carpet looked like it had not ben vacuumed and floors looked like they hadn’t been mopped well.
Stayed 3 nights in Jul 2024

8/10 Good

Hans

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anna, Cambridge

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location near restaurants and offices. Close to DCA. Rooms are large and comfortable, but the property could use an update in general. Staff is friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2024

4/10 Poor

Destiny

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
It’s kind of outdated for the area, the rooms and bathrooms could use some updating there are scratches on headboards and the bathrooms aren’t the cleanest. The location of the property is perfect if you want to go to DC but not stay in DC. It’s walk able to all public transportation stations. Multiple restaurants are walkable as well as life music.
Stayed 3 nights in Jul 2024

6/10 Okay

Lori

Liked: Cleanliness, staff & service
The location of the hotel was near the Ronald Regan airport and a close walk to the Crystal City metro. Check-in was quick. King-sized bed was comfortable. Restaurant was decent.
Stayed 5 nights in Jul 2024