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H10 Big Sur Boutique Hotel

4.0 star property

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Photo gallery for H10 Big Sur Boutique Hotel

Sun deck
Outdoor pool, open 9:30 AM to 6:00 PM, pool loungers
Sun deck
Exterior
Minibar, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool
  • Parking included
  • Gym

Explore the area

Map
Avenida Juan Carlos I, 28, Los Cristianos, Arona, Tenerife, 38650
  • Los Cristianos Beach
    ‪4 min walk‬
  • Las Vistas Beach
    ‪13 min walk‬
  • Siam Park
    ‪6 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪18 min drive‬

Room options

View all photos for Double or Twin Room, Sea View

Minibar, desk, laptop workspace, blackout curtains

Double or Twin Room, Sea View

  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use, Sea View

Minibar, desk, laptop workspace, blackout curtains

Double Room Single Use, Sea View

  • 23 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

Minibar, desk, laptop workspace, blackout curtains

Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Minibar, desk, laptop workspace, blackout curtains

Standard Double or Twin Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

H10 Big Sur Boutique Hotel

Adults-only beach hotel with outdoor pool
At H10 Big Sur Boutique Hotel, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. Housekeeping is available on request.
H10 Big Sur Boutique Hotel offers 167 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies. Cable televisions are provided. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials.
Our customers tell us that they can't get enough of the helpful staff at H10 Big Sur Boutique Hotel. During your stay, you're just a quick walk from Los Cristianos Beach. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Los Cristianos Beach and 13 minutes on foot from Las Vistas Beach
H10 Big Sur Boutique Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the eco-certified H10 Big Sur Boutique Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Arona hotel.

Blue Ray – This restaurant serves breakfast and dinner.
Cactus Bar – This poolside bar serves lunch and light fare.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blue Ray
  • Cactus Bar

Things to do

  • Bicycle tours
  • Bicycles
  • Billiards/pool table
  • Fitness classes
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 18 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Big Sur H10
H10 Big
H10 Big Sur
H10 Big Sur Arona
H10 Big Sur Hotel
H10 Sur
Hotel H10 Big Sur
Hotel H10 Big Sur Arona
H10 Big Sur Boutique Hotel Arona
H10 Big Sur Boutique Hotel
H10 Big Sur Boutique Arona
H10 Big Sur Boutique
H10 Big Sur Hotel Arona
H10 Big Sur Boutique Hotel Hotel
H10 Big Sur Boutique Hotel Arona
H10 Big Sur Boutique Hotel Hotel Arona

H10 Big Sur Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 272 out of 483 reviews
Rating 8 - Good. 172 out of 483 reviews
Rating 6 - Okay. 23 out of 483 reviews
Rating 4 - Poor. 11 out of 483 reviews
Rating 2 - Terrible. 5 out of 483 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always very clean. The staff are happy, friendly, caring and helpful. The food has improved with more variety and flavour. Highly recommen. Ive been coming back to this hotel for 17 years.
Stayed 9 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Mr Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great but one set back is they no longer allow electric scooters to be charged premises. This was not displayed at reception and cost me 199 euros as I had to return scooter and money paid was not refunded. Other than this it was a very enjoyable holiday
Stayed 9 nights in Oct 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel will be going back.The rooms were lovely and all the food and cocktails at the bar and entertainment were brilliant.Great location as the hotel is near everything.very friendly staff.only thing i can mark it down on is the aircon very hot bedrooms and the dining room at breakfast time was so hot apart from that it was wonderful
Stayed 5 nights in Oct 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Nichola

Liked: Staff & service
Great location easy to walk to beach & restaurants. Breakfast is ok if you don’t mind same thing everyday. Dinner was included in our stay but after 1st evening we didn’t go back it was awful. We upgraded our room so we had sun-beds & a balcony facing the sea which was a beautiful view but rooms are in desperate need of renovations old & tired bedding & towels also need to be renewed. Staff are all really lovely & helpful if the hotel had a revamp & bedding & towels were renewed it would be a lovely hotel it’s definitely not a 4 star it’s 3 at a push.
Stayed 7 nights in Aug 2024

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first ever solo holiday and I loved it. Hotel felt safe and was lovely that it was adults only too. Room was clean and bathroom had everything you needed. Will be back for sure!
Stayed 5 nights in Aug 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Area around is a bit shabby
Stayed 7 nights in Jul 2024

10/10 Excellent

Yagna

Travelled with partner
Liked: Amenities
Everything very well
Stayed 3 nights in Jul 2024

6/10 Okay

Deborah, Heathfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older by modernised hotel with amazing views of Los Cristianos Harbour. Right by the beach and several bars and restaurants. Very nice buffet with freshly cooked meats and stir fries as well as the usual salads etc. Staff very helpful. Not a very large pool area, but a nice pool. Air conditioning was not very good and we had to have the balcony door open to let air in. There was quite a loud noise from outside the room door which was probably the lift. We only booked for one night last minute as our flight was cancelled, but we enjoyed our stay.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overnight stop off before onward travel to La Gomera. Would definitely stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in great location
Staff at the hotel were super helpful
Stayed 1 night in Jun 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location. Handy for restaurants and shops. Hotel restaurant serves an interesting and good quality dinner buffet.
Stayed 7 nights in May 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel all round. Great location away from the crowds and the onsite entertainment each night was excellent. Definitely go back
Stayed 9 nights in Apr 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H10 Big Sur is an adult only hotel, situated on the sea front at the quiter end of Los Cristianos . Everything about the hotel is to a high standard. All the staff are very friendly and nothing is too much trouble for them to help you. Good variety of foods at meal times, some buffet and others fresh cooked. Has a swimming pool with ample sunbeds, evening entertainment and the back of the hotel leads out to the promanade which is mainly flat. Would recommend booking a seaview room as the mountain view overlooks the road. Enjoyable to be able to sit on the balcony and watch the ferrys coming in and out of the port opposite
Stayed 7 nights in Apr 2024

10/10 Excellent

Marion

Stayed 1 night in Apr 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not bad!
Hotel reception staff were very welcoming and helpful throughout the stay. Also have to praise the very polite and happy cleaning staff. The hotel room was very basic and in general the hotel is looking a bit tired. We still enjoyed our stay and it’s well located.
Stayed 5 nights in Mar 2024

8/10 Good

Thorsteinn

Stayed 1 night in Feb 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good. Weather was a bit hot but I suppose we shouldn’t complain
Stayed 7 nights in Jan 2024

8/10 Good

Mark Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We would return
Hotel was really nice. Staff were amazing. Lot of older people in the hotel which was fine. Couple of the parts of the hotel could do with some TLC such as handles and paintwork around communal areas and toilets where there was dirt from use and marks. Breakfast was decent. We disnt eat in the restaurant at night as we wanted to go out and try other places
Stayed 4 nights in Jan 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jan 2024

6/10 Okay

Johann, Seattle

Travelled with partner
Liked: Cleanliness, amenities
Really didn't like being tagged like cattle (nfc wristband that you should keep on at all times, don't worry it's waterproof so you can shower with it too). Never going to stay at this hotel again
Stayed 1 night in Jan 2024