"Nice property big room - the area around the hotel is fabulous but it is a 10 min walk to the tube station which is annoying when it’s raining - fees ... " Mehr
15. Aug. 2019 von Management
Lieber Gast, Danke für Ihre Rückmeldung. Wir werden uns um diese Belange kümmern, um uns zu verbessern. Mit freundlichen Grüßen, Verwaltung
6. Feb. 2020 von Management
Dear Guest, We're happy to hear that you enjoyed the central location and general look of our hotel. We apologise for the noise you experienced, we have taken your comments into consideration. Best wishes,
7. Dez. 2019 von Management
Hi Guest, We're happy to hear that you enjoyed the service at our hotel. Please be assured that we'll be investigating the creaking issue. Best wishes,
6. Jan. 2020 von Dmitriy
Thank you for your feedback, we're glad you enjoyed the hotel. I know the response is a little late, but if you could tell us how to improve to get 5/5, we'd appreciate it greatly! Do please keep us in mind for your future stays in London, and I look forward to you visiting us again.
24. Sep. 2019 von Management
Hi Guest, Thank you for the wonderful review and compliments! We hope to host you again. Best wishes,