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Park Grand Lancaster Gate

5.0 star property

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Club Twin Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Property entrance
Interior entrance
Breakfast served
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
14-16 Craven Hill, 14-16, London, ENG, W2 3DU
  • Kensington Gardens
    ‪7 min walk‬
  • Hyde Park
    ‪8 min walk‬
  • Kensington Palace
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Club Twin Room

Club Twin Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Club Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Double Room

Club Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Club Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Living area | 32-inch LCD TV with satellite channels, Smart TV

Deluxe Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is CHF 131
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includes taxes & fees
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About this property

Park Grand Lancaster Gate

Luxury hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Park Grand Lancaster Gate offers 75 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Guests can make use of the in-room full-sized fridge/freezers, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The great public transport around Park Grand Lancaster Gate gets high marks from our customers. During your stay, you're just a quick walk from Kensington Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • Guests have great things to say about the location and the value of their stay
  • Within a 15-minute walk of Hyde Park and Kensington Gardens
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. The luxury Park Grand Lancaster Gate also features multilingual staff, a garden, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 7:00 AM and 10:00 AM.
On-site venue – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Languages

Afrikaans, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Airport shuttle fee: GBP 65 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Park Grand Lancaster Gate offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Property is also known as

Park Grand London Lancaster Gate House London
Hyde Premier London
Hyde Premier London Hotel
Hyde Premier London Hotel Paddington Park
Park Grand London Lancaster Gate Hotel London
Park Grand London Lancaster Gate Hotel
Park Grand London Lancaster Gate London
Park Grand London Lancaster Gate
Park Grand London Lancaster Gate England
Park Grand London Lancaster Gate House
Hyde Park Premier London Paddington Hotel
Park Grand London Lancaster Gate Guesthouse London
Park Grand London Lancaster Gate Guesthouse
Park Grand London Lancaster Gate England
Hyde Park Premier Hotel London
Hyde Park Premier London Paddington Hotel London
Park London ncaster Gate Lond
Park Grand Lancaster Gate Guesthouse
Park Grand Lancaster Gate
Hyde Park Premier London Paddington

Park Grand Lancaster Gate Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1003 reviews
Rating 8 - Good. 322 out of 1003 reviews
Rating 6 - Okay. 142 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a great area. The staff was very accommodating and knowledgeable
Stayed 3 nights in Jun 2024

2/10 Terrible

Brent

Travelled with group
This room was not available on the date reserved. For me, to reserve a room and not have a room is terrible. Expedia (not Orbitz) did rebook us into another hotel. We will review that booking if asked to fo so. The three star ratings should be “not applicable” but that rating is not available.
Stayed 2 nights in Jun 2024

4/10 Poor

Naomi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place felt old and run down, staff member was rude at front desk. Would definitely not stay here again. The room was very small and bed uncomfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Riccardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique boutique hotel
Great hotel for travel from Paddington especially if you are Welsh! Good customer service.
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in comfortable room.
Very pleasant stay - polite and helpful staff and a very well presented hotel. Single room was compact but well laid out, with no awkward bumping.
Stayed 2 nights in Feb 2024

2/10 Terrible

Trystian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Had a comfortable stay in central London. Room was fully equipped with a kettle, microwave and a mini fridge. Found the bathroom bit tight as I’m on the larger side. Rooms had noise coming from other rooms using loo or shower. Staff very helpful and friendly. Would recommend if you want to stay central and just use the room to sleep.
Stayed 2 nights in Jan 2024

6/10 Okay

kulwant

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy transportation around it And that’s it
Stayed 3 nights in Jan 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Vladimír

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ground floor room with NOISY air conditioning/heater generator outside net to window. Broken handle from bathroom. Tiny cold bathroom with impossible turn on for water from outside to avoid very cold water falling to your body. Friendly staff and very good English breakfast.
Stayed 2 nights in Jan 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cold room
Friendly welcoming staff. Room well equipped and lovely complimentary drinks available. The bed was super comfy and the shower powerful and hot. Unfortunately, the room was very cold. At night we asked how the heating worked - it was -5c the night we stayed and apparently it is controlled from the reception. They did turn it on but it never got really warm. When I woke up it was freezing in the room and the vents were blowing cold air. I had to contact reception to have the heating turned on, which didn’t work very well. The underfloor heating in the bathroom was lovely, but very uncomfortable in winter to have a room so cold.
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer de Sola

Stayed 8 nights in Jan 2024

8/10 Good

Ffion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Arrived at 12.30, room wasn’t ready but they fixed me up with a room within 40 minutes and had an upgraded room which was really nice, comfortable and quiet. Convenient location, close to Paddington.
Stayed 1 night in Jan 2024

2/10 Terrible

Sean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms comically small. Pillows were dreadful. Like if you actually tried to find the cheapest pillows in the entire UK. 2 cm thick at most. Dismal
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephanie

Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, surprising, ideally located hotel.
Really surprising quality hotel. Great location, clean, tidy, ideal for a weekend visit to London.
Stayed 1 night in Dec 2023

2/10 Terrible

Zeke

Stayed 4 nights in Dec 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller hotel room, seemingly older decor and smaller than other options in the area. Staff were very friendly and the breakfast was great.
Stayed 1 night in Dec 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Staff friendly, room clean, bed comfortable, bathroom toasty warm. Room (club double) was really narrow so struggled to squeeze through the narrow space between the foot of the bed and the wall. Bathroom floor heated, uncomfortably hot.
Stayed 1 night in Dec 2023

2/10 Terrible

Tony

Stayed 2 nights in Dec 2023

6/10 Okay

August

Stayed 3 nights in Dec 2023