Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property

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Exterior
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
Breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
275 Whitney Ave, Gretna, LA, 70053
  • Ernest N. Morial Convention Center
    ‪5 min drive‬
  • Port of New Orleans
    ‪6 min drive‬
  • Caesars New Orleans Casino
    ‪7 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn New Orleans West Bank Tower by IHG

Hotel with free parking, near Port of New Orleans
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Holiday Inn New Orleans West Bank Tower by IHG offers 180 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn New Orleans West Bank Tower by IHG. During your stay, you'll be within walking distance of Mississippi River. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Enjoy American cuisine while dining at Round House Bar and Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Ernest N. Morial Convention Center and 6 minutes from National World War II Museum
Holiday Inn New Orleans West Bank Tower by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 3614 square feet (336 square metres) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn New Orleans West Bank Tower by IHG. Free self parking is available.

This 3-star Gretna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
Round House Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,614 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 3.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Holiday Inn New Orleans West Bank Tower by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Telita, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Larry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bath tub shower didn’t work there was mud in the elevator floor the toilet rack was broken the handle where the towels are Hung fell when I touched it no closet but it’s standing metal closet in the room no vanity in the bath just to sink on the toilet however the Werking staff were very nice and the restaurant service was good and the food was very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

shareef

Stayed 2 nights in Nov 2024

10/10 Excellent

Osmani

Stayed 1 night in Dec 2024

10/10 Excellent

TERRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in and check-out was slow, food service was slow but everything else was great.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Scott

Stayed 1 night in Nov 2024

6/10 Okay

Hakam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Calvin

Liked: Staff & service, amenities
Decent but an older building showing its age
Stayed 3 nights in Nov 2024

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy about my stay!
Love my stay here! And I’m always there and will continue my stays here!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Stayed 1 night in Nov 2024

8/10 Good

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Day

Stayed 2 nights in Oct 2024

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Julie

Stayed 1 night in Nov 2024

10/10 Excellent

shareef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Nicholas

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and informative. She was very friendly. Room was clean and comfortable. Bed and pillows were very comfortable. Great water pressure, plenty of towels and clean bathroom. Would definitely stay again.
Stayed 1 night in Nov 2024

4/10 Poor

Braulio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff, the building is old looking
Stayed 2 nights in Nov 2024

6/10 Okay

Bisma

Travelled with family
Liked: Cleanliness
The staff was not overly helpful and did not give full explanation of the amenities offered
Stayed 1 night in Oct 2024

8/10 Good

Alexandra

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Floors in the hotel room were extremely dirty. We had a room on the road side of the hotel and it was extremely loud at all hours. Overall the room had a nice amount of space. Served it’s purpose and is close to downtown without being downtown.
Stayed 3 nights in Oct 2024

10/10 Excellent

keldrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just lime home
The location across the bridge from new Orleans is close enough for me a mall across the streets from the hotel ihop down the street free parking is so great the bar at the hotel is nice everything i come to new Orleans im stay there
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Stayed 1 night in Sep 2024