We’ll start with the positives! The location of this condo is great! We were right on the water and access to the beach even with two infants was easy. The condo could use a deep clean but wasn’t horrible. The beds are super comfy!
Now on to the negatives…..First of all, this listing only allows two parking spaces in their parking garage and that is not listed on VRBO. We realized that we only had two spaces about one week prior. We had a total of 4 vehicles. We had two vehicles arrive late, both of which had infants with them. This wouldn’t have been a big deal if the overflow parking lot wasn’t 10 mins away. The next day we asked for additional parking passes from Thomas Beach Vacation Rentals and they agreed. We picked up the parking passes only to get a threat to be towed. After calling and explaining my frustration to Cheryl, she proceeded to tell me that I was wasting her time and hung up on me!!!!! I asked for the property manager to call me back regarding the VRBO listing but never received a call. The parking situation would have 100% affected us from booking this property. I’ve never been treated so rudely by a rental company. To add to our frustrations, I called multiple times and left messages about our neighbors smoking pot on their balcony preventing us from being able to use ours and take our kids out on the balcony. I never received one call back. We will NEVER book another property with Thomas Beach Vacation Rentals.