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Hotel Castro

2.5 star property

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Photo gallery for Hotel Castro

Single Room | Minibar, desk, blackout curtains, free WiFi
Interior
Reception
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Breakfast included
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
QD. 103 SUL ( ACSO-I ) RUA SO-5, CJ.04 LT.19 Nº 24, Centro, Palmas, Tocantins, 77015-018
  • Shopping Palmas Mall
    ‪12 min walk‬
  • Capim Dourado Shopping
    ‪13 min walk‬
  • Praia da Graciosa
    ‪14 min drive‬
  • Palmas (PMW-Brigadeiro Lysias Rodrigues)
    ‪28 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, desk, blackout curtains, free WiFi

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Minibar, desk, blackout curtains, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, desk, blackout curtains, free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, desk, blackout curtains, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, desk, blackout curtains, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

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About this property

Hotel Castro

Hotel with free breakfast, near Memorial Coluna Prestes
This smoke-free hotel features a business centre, a meeting room and concierge services. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Hotel Castro offers 63 air-conditioned accommodations with minibars and blackout curtains. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Castro, you'll be within walking distance of Memorial Coluna Prestes. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Memorial Coluna Prestes and Shopping Palmas Mall
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Castro. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Castro was completed in July 2016.

This Palmas hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 50.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Castro Palmas
Castro Palmas
Hotel Castro Hotel
Hotel Castro Palmas
Hotel Castro Hotel Palmas

Hotel Castro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 117 reviews
Rating 8 - Good. 39 out of 117 reviews
Rating 6 - Okay. 8 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 0 out of 117 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel excelente! Quarto espaçoso com sacada. Extremamente limpo e confortável. Café da manhã com variedades e delicioso. Já é minha segunda vez nesse hotel e pretendo me hospedar novamente!
Stayed 1 night in Dec 2024

4/10 Poor

Samuel

Disliked: Staff & service
Péssimo atendimento por parte da recepção.
Falta de proatividade dos funcionários da recepção em auxiliar o hóspede e a falta de compreensão ajudaram a transformar em uma das piores experiências turísticas que tive.
Stayed 2 nights in Dec 2024

10/10 Excellent

MariaLuiza

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lucas

Stayed 1 night in Nov 2024

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia. Local asseado e acolhedor.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kaio

Stayed 1 night in Oct 2024

10/10 Excellent

Edilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serviram o que premeteram
Os funcionários foram extremamente cordiais em especial a recepção e as meninas do café da manhã. O quarto foi confortável porém modestos. No geral foi uma experiência.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Stayed 1 night in Sep 2024

6/10 Okay

Andrea

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Chegamos e não fomos bem recebidas. Em Palmas basicamente todos pernoitam por conta do Jalapão, mas não serviram o café antes e tampouco tentaram ser simpáticos por isso, nosso guia teve que nos aguardar. No café tem opções de buffet de café da manhã para solicitar e quando fomos solicitar nos falaram: mas assim todos vão querer pedir também. Falta de sensibilidade com o hóspede
Stayed 1 night in Sep 2024

8/10 Good

RICARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bem localizado
Stayed 1 night in Sep 2024

10/10 Excellent

Ironi Teresinha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marcos Victor

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

CELIA MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima custo benefício
O hotel apresenta um ótimo custo benefício. É bem localizado, limpo, os funcionários são atenciosos
Stayed 2 nights in Sep 2024

10/10 Excellent

CELIA MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo beneficio. O hotel é bem localizado, quarto confortável e limpo. O café da manhã é muito bom
Stayed 2 nights in Aug 2024

8/10 Good

Alejandro

Liked: Staff & service, property conditions & facilities, room comfort
A hospedagem atende às condições necessárias. Eu achei satisfatório. Café da manhã simples.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kallil

Stayed 1 night in Aug 2024

10/10 Excellent

Glaucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ingrid

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Jul 2024

8/10 Good

ELBA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor custo benefício
Por do sol rio Tocantins da janela do quarto, café da manhã farto e com várias opções, limpo , boa localização e funcionários sempre muito gentis e prestativos
Stayed 2 nights in Jul 2024

10/10 Excellent

Érika Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 6 nights in Jul 2024