The room was clean and very big, I'd definitely stay here again. The only thing I'd comment on was the pool needed a cleaning mid day if thats possible.
We were given the wrong door code so the problems started then. The WiFi information was incorrect, the bathroom sink was clogged, the living room furniture and kitchen chairs were filthy. There were only 4 butter knives, no pot holders, no pizza cutter and the kitchen was poorly stocked. The towel racks were not attached. They fell off the wall. I had to unload the dishwasher and the dryer. The shutters were off track. We have stayed at Beach Colony many times and have never experienced anything like this. A repairman showed up the day before we left but only to put towel bars back on the wall and fix the shutters.
Perdido Key beach is beach is beautiful however too far from restaurants in Orange Beach. Condo was ok, but wifi info given from Vacasa was incorrect and took a day for host to get the correct info to us. Vacasa customer service people were rude. They hung up on me 3 times. Living room furniture was worn out and uncomfortable. Will be staying in Orange Beach from now on.
The location was beautiful. However, the check in process was a nightmare, as we arrived later in the evening(about 9pm) due to traffic jams and there was no one on duty in the guard booth to help direct us on where to go. So I had to go to each building one by one to figure out which one we were in, luckily with the help of others that were staying there, I was able to figure it out after about 30 minutes. Called Vacasa for assistance, but was put on hold for several minute's. Once we were in the home, getting connected to the WiFi was a chore and then it kept going in and out the whole time we were there. There were several stains on the couch, dining chairs, & in second bedroom. And the sliding glass doors were so hard to open, I even got stuck out on the balcony at one point cause I wasnât strong enough to pull it open and had to wait on my husband to return from the store to let me back in. But I will say, the tub with the ocean view was incredible and the bed in the master bedroom was super comfy and the kitchen was nice as well. But I wouldnât book this property again, just due to all the issues we had while we were there. When I pay this much for a rental, I donât expect the stay to be perfect. But I do expect it to be up to par on the basic things, which this place was not. I honestly feel like I wasted my familyâs vacation money by booking this place. I stayed stressed out the whole trip just due to the âlittleâ hiccups, which really defeats the point of a vacation.
The condo was nice and clean. Would recommend for an family with teenagers but not young kids. We will probably stay in another unit next time. The shutters on the window are not on the track and make it hard to open and close them to have access to the balcony. There was no hair dryer, hangers, or ironing board in the condo which all are items you expect to be standard in a vacation rental. Also the china cabniet is not anchored to the wall which makes me nervous since we stayed with our young children.
Wonderful property! Comfortable king bed with sliding doors. I slept with the doors open and heard the ocean all night! It was amazing! I will be back for some more relaxation! I love the balcony and the chairs are so comfy there!!! Thank you!!
We have stayed at this unit twice now, mainly for the tremendous views. We did not have any major issues. The cleanliness was up to par. However, the couch had stains and the outside furniture cushions are in need of replacing. The condo was clean but the furniture needs either replacing or deep cleaning due to the use it receives.
We heard from Vacasa around noon on the day we were driving to Florida. They sent a code âfor the condoâ. That was all we heard all day. When we (arrived 5:30 pm) we found out that this is a gated property so we assumed we had been sent the gate code. We had. The WRONG code. We got in by following a car that had the correct code. We loaded up our cart only to find that we needed a code for the ELEVATOR. Texted Vacasa for code. Still had NO code to get in the condo. While waiting for an answer ( from a guy in India I believe-very stilted English) I contacted a local real estate management company and told them my predicament. They kindly gave me the code. When I finally heard back from Vacasa (while we were waiting OUTSIDE the condo) we got the codes we were supposed to have been sent that morning. Never again Vacasa/VRBO.
The condo is immaculate and beautiful. Very spacious with amazing gulf view. However, we were extremely disappointed that all of the outdoor pools were closed for construction without any notice given. To be on a week long trip with small kids who need a break from only beach was hard. Another issue we had was that you need to use a physical key from a lockbox to get in, rather than the electronic keypad on the door. We locked ourselves out the first night (our fault) by leaving the key inside and the door shut. But the problem was that there is NO way to contact the owner or property manager so Vacasa had to find the builders override code for the electric keypad, and it took nearly 3 hours. Everything else was perfect
This condo was every bit as beautiful as pictured. Professionally decorated with the most sublime pale turquoise walls. The balcony has the most comfortable furniture and most fantastic view of the ocean. I could literally live here! So sorry to have to go home! I hope to be back again soon!
Check in was very easy and the property was clean. Fabulous views from the balcony and easy access to the beautiful beach. The description lists 2 double beds and 1 king bed, but thereâs actually an additional sofa bed in the living area! This was a great surprise for us so we could spread out a little more. Canât wait to go again.