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Mercure Thalasso and Spa Port Frejus

4.0 star property

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Photo gallery for Mercure Thalasso and Spa Port Frejus

Exterior
Lobby
Seasonal outdoor pool, lifeguards on site
Lobby
Classic Room, 1 Double Bed, Harbour View | Minibar, in-room safe, desk, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Gym
  • Bar
  • Spa
  • Parking available

Explore the area

Map
16 Quai dei Caravello, Port Fréjus Ouest, Fréjus, Var, 83600
  • Port Fréjus Beach
    ‪3 min walk‬
  • Nature Base François Léotard
    ‪5 min walk‬
  • Base Nature of Frejus Beach
    ‪6 min walk‬
  • Frejus (FRJ)
    ‪8 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed, Harbour View

Minibar, in-room safe, desk, soundproofing

Privilege, Room, 1 Double Bed, Harbour View

  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Harbour View (Port View)

Minibar, in-room safe, desk, soundproofing

Classic Room, 2 Single Beds, Harbour View (Port View)

  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Sea Facing

Minibar, in-room safe, desk, soundproofing

Classic Room, 2 Single Beds, Sea Facing

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed, Harbour View

Classic Room, 1 Double Bed, Harbour View | Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Double Bed, Harbour View

  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Double Bed

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property

Van der Valk Hotel Saint Aygulf

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (375)
The price is CHF 78
for 1 room
includes taxes & fees
6 Mar - 7 Mar
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About this property

Mercure Thalasso and Spa Port Frejus

Waterfront Fréjus hotel in Fréjus Plage with 2 hot tubs
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Mercure Thalasso and Spa Port Frejus offers 117 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Thalasso Port Fréjus has 13 treatment rooms. Services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Thalasso and Spa Port Frejus. During your stay, you're just a quick walk from Port Fréjus Beach. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at L Ensouleia
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the 2 hot tubs
  • Treat yourself to facials, body wraps or body treatments at Thalasso Port Fréjus
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Port Fréjus Beach and 11 minutes on foot from Fréjus Beach
  • Pets welcome for a fee
Mercure Thalasso and Spa Port Frejus offers its guests a full-service spa, 2 hot tubs, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, spa services, and a terrace are also featured at the business-friendly Mercure Thalasso and Spa Port Frejus. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Fréjus hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
L Ensouleia – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.
La Nioulargue – On-site pub. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Ensouleia
  • La Nioulargue

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 19 January:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
The following facilities are closed on Sunday and Monday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.46 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.9 per person
  • Covered self-parking fee: EUR 17 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Proper swimming costumes must be worn in our swimming pools. Swimming shorts or trunks are not permitted.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Thalassa Port Frejus Spa Experience
Mercure Thalassa Spa Experience
Mercure Thalassa Spa Experience Hotel
Mercure Thalassa Spa Experience Hotel Frejus Port
Mercure Thalassa Port Frejus Spa Experience Hotel
Mercure Thalassa Experience

Mercure Thalasso and Spa Port Frejus Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 167 out of 602 reviews
Rating 8 - Good. 239 out of 602 reviews
Rating 6 - Okay. 119 out of 602 reviews
Rating 4 - Poor. 53 out of 602 reviews
Rating 2 - Terrible. 24 out of 602 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mariannick

Well received. No complain whatsoever
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Business traveller
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service
After reading some of the other reviews of the hotel I was a bit worried about staying here. But it was great! Yes it was a bit dated but the location was so good, backing on the beach and with a pool, by the marina. Yes the shower overflowed ( just needed to reduce the pressure a bit) but the bed was super comfy. Staff were very helpful and breakfast was good. We paid much less than the price shown on the board in reception - if I had paid that I may have felt more disappointed. But we thought it was good value for what we paid in a top location.
Stayed 2 nights in Sep 2024

6/10 Okay

Maichel

Good
Stayed 1 night in Sep 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Really good place to stay. Would return.
Stayed 1 night in May 2024

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Aug 2024

6/10 Okay

Silvia, Miami Beach

Travelled with family
Great location, but not a 4 star hotel, overpriced , restaurant was closed, pool too little for such a big hotel, bar/coffe shop had wrong menu. Staff was friendly and hotel was clean, no parking available.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING HOTEL ! Perfect location, Spacious modern rooms , will definitely stay again.
Stayed 4 nights in Aug 2024

2/10 Terrible

Laysuan, Docklands

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t get the premium room with harbour view we booked. The receptionist just said they didn’t have what we had booked (but no details of what we were getting other than confirming over and over that it was only a one night stay) and were happy to cancel when it was already in the evening and we had to take it. He was talking to other staff instead of serving the customers. I raised it with a lady receptionist the next day and she said she had refunded the breakfast for not getting the correct room and to get some drinks from the fridge as a compensation but I still haven’t received the refund yet. The shower was terrible. It didn’t drain well and water went everywhere because there was no shower screen. There was not enough towels to dry the floor. Overall, an unpleasant stay.
Stayed 1 night in Aug 2024

6/10 Okay

Shawn

Stayed 3 nights in May 2024

8/10 Good

elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
located in the marina. Great access in walking distance to a number of bars and restaurants. Hotel is clean and hotel staff friendly and helpful. No parking at the hotel for free - pay outside which is very limited. Some free parking ( if you are lucky) in nearby roads Please note that men in France are not allowed in the swimming pool in swimming shorts they have to be tight swimming trunks! My husband was refused entry to the hotel pool by the hotel pool guard because he was wearing swimming shorts. Apparently its a rule in France that in communal pool areas you need for hygiene reasons (?) tight swimming trunks. Whilst the hotel were apologetic the pool isn't their pool but it belongs to the property company who manage the pool with an officious pool guard!
Stayed 4 nights in Jun 2023

4/10 Poor

Brock

Stayed 1 night in Apr 2023

8/10 Good

DIETER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Geoff

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness
Due to the peak season and overbookings, we were denied to have access to the 3 rooms that were prepaid. No sister property was available either, according to the night manager, and we had to drive another 1,5h to reach some guaranteed beds to sleep in
Stayed 1 night in Aug 2021

6/10 Okay

John

Disliked: Property conditions & facilities
Excellent location, nice room but shabby.
Good location and friendly staff offset by lack of organisation and haphazard service. Room spacious and nice balcony but no daily room service. Pool lacks any shade. Excellent beach and port access. General state of hotel was disappointing and better management and upkeep would have been welcome.
Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Expedia stole my money. I booked an experience (a boat trip to the red island) in Saint Raphael that they know is out of business and haven’t given a refund. With this hotel, Expedia promised a lot and the hotel is so so. For almost $200 a night it was a motel quality. Disappointed.
Stayed 5 nights in Jul 2021

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but definitely not a 4 star value
Well located, next to Port-Frejus. The room was comfortable, with a kettle available, unfortunately there was no complimentary tea and coffee offered. There was no hand soap in the bathroom next to the sink, we had to use the body wash which was within the shower, and that was not convenient. The pool was good but there were no umbrellas which made it a bit more difficult to enjoy. We did not try the breakfast because it was way too expensive.
Stayed 2 nights in Jun 2021

10/10 Excellent

Trym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location, and ever better staff!
Friendly staff, concierge guys were so helpful in every matter!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service
It’s a beach front hotel on the west end of the French Riviera. While some of the French Riviera beaches have stony and pebble grounds, this hotel is located right in front of a sandy beach. My stay was during winter 2019 local weather was reached 16C degrees at times so it’s a can do with lighter jackets when the sun is out.
Stayed 3 nights in Dec 2019

8/10 Good

alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fantastic location
The location of the hotel is perfect, close to restaurants and bars on Port Frejus and access to a sandy beach at the rear of the hotel. There is a spa, an indoor pool and an outdoor pool. There is an on-site restaurant and bar. My room was spacious with a separate toilet and a bathroom which essentially a wet room. There weren’t any other English guests as far as I was aware at the time I stayed but everyone was friendly and very helpful. A fair number of the guests were more advanced in years than me (on spa breaks) but that made the place feel more relaxing than if it was full of screaming kids or noisy teenagers. The Port and beach have plenty of younger people. I really enjoyed my stay.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the location of the hotel very close to the beach, the port with restaurants, and the historical town of Frejus and St Raphael which are both a walk of approximately 20-30 minutes.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
The hotels location is excellent right on the beach they have a pool but is monitored by the pool police who will not let you in unless you are wearing proper swim trunks for the men swim shorts not allowed, be aware of this . Other than this the hotel is clean comfortable and all staff we encountered were very pleasant and helpful .l would happily stay here again but pack swim trunks for my husband .
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel - always clean and staff are wonderful
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2019