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4.6 out of 5

"There was a constraction near the hotel. That was the only bothering thing. " More

By a verified traveller on Wed 24 Jul 2019

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Double Room, Balcony (Small,Seaside orientation)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Balcony (Swim-up & Adults Only)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Balcony, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite (Swim-up & Adults Only)

Bed Count 4 Twin Beds Maximum Occupancy 2 Max

Double Room, Balcony, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, Balcony (Seaside Orientation)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Palace Oasis. During your stay, you're just a quick walk from Maspalomas Lighthouse. Enjoy features like free breakfast and free WiFi in public areas, plus 3 outdoor pools.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 3 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Indulge with massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Steps from Maspalomas Lighthouse and 10 minutes by car from Maspalomas Dunes

Hotel Riu Palace Oasis ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Riu Palace Oasis

Everyone (4) Couples (7) Family (2) Friends (1)
5 out of 5
There was a constraction near the hotel. That was the only bothering thing.

Posted by on 24 Jul 2019

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5 out of 5
Great hotel, very nice and clean rooms, friendly staff, good service, very good food, nice garden en good entertainment. Very nice location

Posted by on 10 Jun 2019

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5 out of 5

A gem of a hotel.

Pros: Everything.
Cons: Duvets, not blankets.
Location: On the beach but we didn't use it. Good walking area outside the hotel.
A hotel that feels like 5 star. It is spotless and has wonderful staff throughout the hotel.We avoided the pool area in favour of sitting peacefully in the sun, surrounded by beautiful palm trees in the large grounds. Numerous sunloungers are dotted about. A garden bar, with a lovely barman provides any drink you may need.The food was wonderful with lots of choice. We played tennis, and walked on the beach path outside the hotel every evening, a good hour and a half return walk, for excercise. We met many kindred spirits through the fun of the games lady's programme. I recommend the keep fit,and aqua aerobics. We met friendly people from Sweden, Finland, France, Austria, Ireland ,Germany and Holland. And we met many people who have been to this hotel, again and again. Next year we will be back!

Posted by , from uk. on 25 Feb 2017

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5 out of 5

great staff

Great hotel great staff great location ,food a bit bland !! WiFi not good . overall a good holiday

Posted by on 11 Feb 2016

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5 out of 5

Outstanding Couples/Family Vacation

This hotel surpassed all our expectations, perfect for a relaxing stress free holiday. Our every need was catered for. Top class holiday.

Posted by on 26 Aug 2014

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5 out of 5
Private pool was super

Posted by on 12 May 2024

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Comment from Hotel Management

16 May 2024 by Online Reputation Manager

Dear KEUNG,It is great to know that you enjoyed your stay with us.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Palace OasisOnline Reputation Manager

5 out of 5

Posted by on 26 Apr 2024

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5 out of 5

Posted by on 27 Jan 2024

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5 out of 5

Posted by on 11 Sep 2022

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4 out of 5
SPA nicht professionell geführt. Fitnessstudios keine Kontrolle wegen Maskenpflicht. Hatten keine Lust zu trainieren mit Leuten ohne Masken in einem kleinen Raum. Personal allgemein sehr freundlich, besonders die Zimmermädchen!! Die Poolanlage dürfte grösser sein!!

Posted by on 16 Jan 2022

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All-inclusive Details

  • Fitness facilities included
  • Onsite live performances included
  • Spa/beauty facilities and services included
  • Limited spa services included
  • Kids club included

Property Features

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hotel Riu Palace Oasis, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a steam room. This 5-star San Bartolomé de Tirajana hotel is smoke free.

  • 415 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Hotel Riu Palace Oasis offers 415 air-conditioned accommodations with minibars and complimentary dressing gowns. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Dressing gowns
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Promenade – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Botánico – This theme restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Krystal – This theme restaurant specialises in fusion cuisine and only serves dinner. Reservations are required. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Playground on site
  • Bicycle rentals nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses solar energy

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riu Palace Oasis
  • Riu Palace Oasis All Inclusive San Bartolome de Tirajana
  • Hotel Riu Palace Oasis All Inclusive San Bartolome de Tirajana
  • Hotel Riu Palace Oasis All Inclusive
  • Riu Palace Oasis All Inclusive
  • Hotel Riu Palace Oasis San Bartolome de Tirajana
  • Riu Palace Oasis San Bartolome de Tirajana
  • Riu Palace Oasis
  • Hotel Riu Palace Oasis Hotel
  • Hotel Riu Palace Oasis San Bartolomé de Tirajana
  • Hotel Riu Palace Oasis Hotel San Bartolomé de Tirajana

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.